Outsourcing

The world around us is changing constantly. New marketing techniques, exciting ways for streamlining customer support and help desk, and state-of-the-art technologies keep emerging to improve our life and work. With us, you can ensure that you always keep up with the rapidly changing world around you.

Outsourcing

The world around us is changing constantly. New marketing techniques, exciting ways for streamlining customer support and help desk, and state-of-the-art technologies keep emerging to improve our life and work. With us, you can ensure that you always keep up with the rapidly changing world around you.

Featured Blogs

Procurement outsourcing was a hot topic five years ago. Companies would outsource category management and sourcing 'en masse'. It was almost like selling procurement inboxes.

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Many people wonder why outsourcing their accounting is a good idea and what LHI can do to help them. There are many reasons to hire a professional accounting firm, especially for small and mid-sized businesses.

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 SEO is essential for every business. With millions of people using Google to find products and services, optimizing your website for Google search is vital. SEO services can be quite varied.

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Starting a business is difficult because it requires them to compete in a highly competitive market. Start-ups can outsource tasks to companies that are more experienced than them. Outsourcing can help with tasks such as data entry, processing, bookkeeping, digital marketing, and customer service.Why should a startup outsource its services? Here are some top reasons startups should outsource certain parts of their business.1) Lowers costs Outsourcing is a great way to cut costs. It would be much cheaper to hire an outsourced professional to perform certain tasks than...

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When you outsource customer support service, you will have a challenge in measuring and knowing whether it is offering consistent ongoing performance. The support team serves as the face of your brand, so if it doesn't reflect your brand’s image, then you will fail. The agents need to...

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 Artificial intelligence is presently being used in customer support to help augment as well as replace human reps. The main goal is to improve the experience of the customers and reduce the cost of deploying human customer services. AI is not only used in augmenting...

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Today, it is with no doubt that many people live, breathe, and eat on the internet. The advancements brought by technology has empowered many consumers to perform a lot of tasks that in the past, took a lot of time to complete. Some of those common activities we carry out through...

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The last few decades have brought in new changes in the service delivery sector, with customer caretaking the central position, while at the same time it is strategically used to pursue corporate success. On a product service, market customers rely on tech support services and...

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The best tech support outsource team must be the first point of call resolution to all your clients. Outsourcing is one of the fastest industry globally and without the technical and dedicating their time to offer support some companies may have to employ in-house IT support staff,...

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Social media is changing customer assistance, especially in the call center industry.From touch resolution, escalation stations, helping lower inbound call volume, to boosting positive customer responses, social networking is providing call centers more resources to gauge the...

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