Trusted By

How We Work

  • Tell us your Needs

    Discuss with us your project requirements, and we will present smarter ways of help desk customer service to
    get it all done.

  • Hire Team

    Address, brainstorm, and review our proposals. Once confident, you can outsource help desk support from us and
    start the project.

  • Get it Done

    Our dedicated team will provide 24/7 Help Desk Support for
    your business. You can use
    your favorite tools to chat,
    share files, and collaborate
    with us.

  • QA & Delivery

    With our expert team following First Call Resolution approach, you can be assured of
    delighting your customers.

Manifestation Of Our Outsource Help Desk Support

Your customers are expecting an all-time tech support while prevailing your services, is your current traditional system fulfilling their needs? If not enter, we with our first call resolution service are here to lay the foundation of life-long company-client relationships.

Real-time Support

Future lies in instant responses. Therefore, we offer 24-hour Help Desk Services. With our 24/7 Outsourced Help Desk, you can provide real-time tech support for your business and services.

Exceptional Customer Services

We aren't just technical, we're very friendly. We deliver human touch to your end users and business.

Effective Response Time

80% of calls are answered within a 60 second response time. Your customers are directly connected to a trained agent, who is armored to help them resolve their issue.

Fully White Labelled

We present as your advertising and may even have multiple brands each partner.

Higher Resolution Rates

Our Help Desk Customer Service is so much more than just call handling service. We work for resolution. On a normal day, we target 80%+ resolution rates.

Industries We Worked

  • Banking, Financial
    Services & Insurance

  • Healthcare Life
    Sciences & Services

  • Energy, Natural
    Resources & Utilities

  • Travel, Transportation
    & Hospitality

  • Global Media &
    Telecommunication

  • Retail, CPG &
    Manufacturing

  • Human
    Resources

  • Sales &
    Marketing

  • Sourcing &
    Procurement

  • Finance &
    Accounting

  • DomainExperts &
    Knowledge Services

  • Customer Relationship
    Management

Our Technical Support Services Highlight

  • 95+% High
    accuracy

  • Support for
    100+ languages

  • Virtual Assistance
    for Text & Voice

  • Fast and
    Easy Deployment

  • Single POC
    for all

Channels That We Support

Our Help Desk Support experts are proficient in assisting your end consumers on nearly all platforms. Our support will offer you the comfort of deploying customer support services within your website, mobile apps, voice assistance and much more. In fact, we can also assist you with custom integrations.

Case Studies Of 24/7 Hour Help Desk Services

24 hour Help Desk Services for a leading IT service provider.

Read more

24/7/365 help desk support for a Private Health Insurance Company.

Read more

Technical Help Desk Assistance for a Franchise network serving client.

Read more

Why Our Clients Prefer Working With Us

  • 24/7 constant Help Desk Support
  • Quality is served with about zero downtime
  • Top virtual Assistant Line-up
  • We give you 80% employee retention
  • We work 24/7 365 days of the year
  • We focus on client satisfaction

LiveHelpIndia Reviews

I am very pleased with your services on
hourly basis, and now we continue
working on full time basis. Thanks!

Stefan

United Kingdom

Thanks so much for everything – we can’t
stop smiling having this help
behind us!

Jon Philips

Swiss

One of my clients that called you today was
very impressed. She felt that she was talking
to someone in my office, a million thanks

Gergely Laszlo

United Kingdom