They are closely related to functionality and go hand in hand. The term market intelligence is defined as the activities that are performed to understand the market and an organization's place in it. It involves gathering and using both intern....
Poor customer service is a costly problem for businesses. 33% of customers will switch to another company if they have had bad customer service. Only 1% of customers will switch to a competitor if their problem is solved on the first contact.
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It is not easy to find the right company with customer-focused email service and quick response time, given the number of BPO companies across the globe.
To help you make an informed decision before outsourcing email support, consider ....
Businesses can consolidate all customer information, interactions, touchpoints, and events in one system with a fully functional CRM software for insurance. Insurers can serve customers more efficiently and profitably by integrating all custom....
The internet is transforming the way businesses do business. Online shopping has made the physical store obsolete. Anything can be purchased with just a click of a mouse. Online advertising is growing at an alarming rate, and digital ....
3D animation videos are a great way to showcase your products and services. It allows products to be launched across multiple platforms simultaneously, increasing customer engagement. It also acts as entertainment for clients who are expec....