Transparent Pricing. Unbeatable Value.
Scale your operations with our AI-powered BPO services.
Discover flexible plans designed for every stage of business growth—from ambitious startups to global enterprises.
Trusted by Industry Leaders and Innovative Startups
Find the Perfect Plan for Your Business
Whether you're a startup needing foundational support or an enterprise demanding a full-scale outsourced team, our pricing is designed to deliver maximum value and ROI.
Standard
Ideal for startups and small businesses needing reliable, high-quality support for core functions.
- 1-2 Dedicated Agents
- 8/5 Standard Support
- Email & Chat Support
- Basic Reporting Dashboard
- Shared Team Lead
- Standard SLA
Strategic
Perfect for growing businesses looking to scale operations, improve efficiency, and access specialized skills.
- 3-5 Dedicated Agents
- 24/5 or 16/7 Support
- Omnichannel Support (Voice, Email, Chat)
- Advanced Analytics & Reporting
- Dedicated Team Lead
- Priority SLA & QA
- AI-Powered Ticket Routing
Enterprise
A comprehensive, fully-managed solution for large organizations requiring a robust, secure, and scalable BPO partner.
- 5+ Dedicated Agents & Teams
- 24/7/365 Full Coverage
- Fully Customized Omnichannel Suite
- BI & Predictive Analytics
- Dedicated Account Manager
- Custom SLA & Compliance
- Advanced AI & Automation
- Quarterly Business Reviews
More Than Just a Service. A Strategic Investment.
Our pricing reflects the deep value we provide. We're not just a vendor; we're a partner invested in your growth, efficiency, and success.
Predictable Costs
Eliminate the variable expenses of hiring, training, and benefits. Our fixed monthly rates give you budget certainty and financial control.
On-Demand Scalability
Instantly scale your team up or down to meet seasonal demands or business growth without the complexities of traditional recruitment.
AI-Powered Efficiency
Our integration of AI automates repetitive tasks, provides smarter insights, and boosts agent productivity, delivering more value for every dollar.
Focus on Core Business
Free up your key internal resources from operational burdens. Let them focus on innovation, strategy, and growth while we handle the rest.
Ironclad Security
Your investment includes access to our CMMI 5, SOC 2, and ISO 27001 certified secure infrastructure, protecting your data and your reputation.
Global Talent Access
Gain a competitive edge by leveraging a global pool of vetted, expert talent at a fraction of the cost of hiring locally.
How We Compare
See the clear financial and operational advantages of partnering with LiveHelpIndia.
| Feature | In-House Team | Freelancers | LiveHelpIndia |
|---|---|---|---|
| Cost Savings | Base Cost | Variable | Up to 60% |
| Recruitment & Onboarding | 4-8 Weeks | 1-3 Weeks | 48-72 Hours |
| Scalability | Slow & Costly | Unreliable | On-Demand |
| Management Overhead | High | High | Zero |
| 24/7 Coverage | Very Expensive | Inconsistent | Built-in |
| Security & Compliance | Self-Managed | Risky | Certified (SOC 2, ISO) |
| AI & Automation | Requires Investment | Limited Tools | Integrated |
Proof of Performance: Real ROI
Our pricing delivers tangible results. See how we've transformed operations and driven growth for clients like you.
The Challenge: Scaling Support Without Breaking the Bank
A rapidly growing SaaS company was struggling to provide 24/7 support to its global user base. High in-house hiring costs and management overhead were hindering their ability to scale effectively and focus on product development.
Our Solution: A Strategic, AI-Enhanced Support Team
- Deployed a dedicated, 24/7 team covering all time zones within two weeks.
- Implemented an AI-powered chatbot to handle 40% of tier-1 inquiries, freeing up agents for complex issues.
- Provided a unified dashboard with key metrics like CSAT, First Response Time, and Resolution Rate.
- Established a feedback loop between the support team and the client's product team to drive improvements.
The Challenge: Managing Seasonal Peaks and High Error Rates
A major e-commerce retailer faced significant back-office challenges, including slow order processing, high data entry error rates, and an inability to scale for the holiday season, leading to customer dissatisfaction and lost revenue.
Our Solution: An Automated & Scalable Back-Office Engine
- Built a scalable team that could flex from 10 to 50 agents during peak season on demand.
- Introduced RPA (Robotic Process Automation) to automate invoice processing and data entry, reducing errors by 99%.
- Managed catalog and inventory updates across multiple platforms with near-perfect accuracy.
- Provided 24/7 order verification and fraud detection services, protecting revenue.
The Challenge: Providing Secure, Empathetic, and Compliant Support
A telehealth platform needed to provide 24/7 patient support while adhering to strict HIPAA regulations. They required a partner with proven expertise in healthcare, data security, and empathetic communication.
Our Solution: A Secure, Certified, and Compassionate Support Center
- Established a dedicated team of HIPAA-trained and certified support specialists.
- Operated within our SOC 2 and ISO 27001 certified secure environment to ensure data protection.
- Managed appointment scheduling, technical support for the platform, and patient inquiries with empathy and professionalism.
- Provided detailed, anonymized reporting to help the client improve their platform's user experience.
Frequently Asked Questions
Absolutely not. Our pricing is 100% transparent. The monthly fee for your chosen plan is all you pay. There are no hidden setup fees, onboarding charges, or administrative costs. Any potential expenses for specialized software or third-party tools would be discussed and approved by you in advance.
We offer flexible contract terms to suit your needs. While most clients opt for a 12-month agreement to maximize value and stability, we also offer shorter-term and month-to-month options, particularly for project-based work. Our goal is to build a long-term partnership, and we provide clear terms for cancellation or adjustments in our service agreement.
One of our core strengths is agility. You can typically scale your team up or down with just 30 days' notice. For urgent needs, we can often add new agents to your team within 48-72 hours, as we maintain a pool of cross-trained professionals. This flexibility ensures you only pay for the resources you truly need.
Quality is at the heart of our service. Our process includes a rigorous 5-step vetting and hiring process, comprehensive initial and ongoing training, and a multi-layered quality assurance (QA) system. Every interaction is monitored against a strict scorecard, and our CMMI Level 5 maturity ensures our processes are continuously improved for peak performance.
You will have complete visibility into your team's performance. We provide access to a real-time dashboard with key performance indicators (KPIs) relevant to your service (e.g., CSAT, AHT, FCR for support; accuracy and turnaround time for back-office). We also conduct weekly or bi-weekly performance reviews and provide detailed monthly and quarterly business review (QBR) reports.
Ready to Build Your High-Performance Team?
Stop overpaying for operations and start investing in a strategic partner that drives growth, efficiency, and innovation. Let's build a custom plan that fits your exact needs and budget.
Request a Free, No-Obligation Quote