AI-Enabled Managed Back Office Outsourcing: Eliminate Operational Debt and Scale Without Overhead.

Stop letting administrative friction drain your executive focus. Access elite, vetted teams in India that handle your data, research, and back-office workflows with 99.9% accuracy—managed entirely by us, so you can focus on high-leverage growth.

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Risk-Free 2-Week Trial | SOC 2 & CMMI Level 5

Key Takeaway

In today\u2019s hyper-competitive landscape, operational debt is the silent killer of innovation. LiveHelpIndia provides a managed solution that transcends traditional outsourcing. We don\u2019t just give you 'staff'; we provide a high-output, AI-augmented engine designed to absorb your back-office burden.

Operations are a competitive advantage, not a cost center.

Why are the world\u2019s fastest-growing companies outsourcing their core administration? Because they recognize that every minute their A-players spend on CRM hygiene or manual research is a minute stolen from product innovation and market expansion.

LiveHelpIndia delivers enterprise-grade accuracy and speed at a 60% lower cost. Whether you are a scaling startup or a Fortune 500 enterprise, our managed model ensures your operations are an asset, not a liability, allowing you to reallocate capital and focus to what truly moves the needle.

The LHI Managed Advantage

60% OpEx Reduction

Slash your operational costs by over half without compromising on quality. Our offshore delivery model in India allows you to scale at a fraction of local hiring costs.

AI-Augmented Accuracy

We utilize proprietary AI-Agents for double-verification and data validation, ensuring outputs reach a near-perfect 99.9% accuracy rate consistently.

Vetted 100% In-House

Zero freelancers. Zero contractors. Every professional is a full-time, on-roll LHI employee, vetted through rigorous technical and psychological assessments.

48-Hour Rapid Scaling

In the messy middle of growth, speed is everything. We can spin up a dedicated back-office POD for your specific workflow within 48 to 72 hours.

CMMI Level 5 Maturity

Benefit from process maturity that most local firms lack. Our workflows are governed by global standards, ensuring every task is documented and optimized.

Risk-Free 2-Week Trial

We prove our value before you commit. Start with a paid 2-week trial. If we don't exceed your expectations, you walk away with no long-term obligation.

Enterprise Security

Your data is protected by the highest standards. We are SOC 2 Type II, ISO 27001, and PCI DSS certified with AI-driven threat detection.

Zero Management Overhead

Our 'Managed' service means exactly that. Every team comes with a dedicated Lead and Account Manager who handle the daily grind and reporting.

Domain-Specific Expertise

We don't just follow instructions; we understand your industry. From FinTech compliance to E-commerce logic, we reduce the learning curve to zero.

Comprehensive Managed Back Office Modules

Select a category to explore our specialized AI-enabled workflow solutions.

AI-Driven Data Entry & Cleanup

Transform messy, unstructured data into a high-value asset using our AI-human hybrid verification process.

  • 99.9% accuracy for ERP/CRM entries
  • Automated deduplication and normalization
  • Seamless integration with legacy systems

B2B Market & Competitor Research

Gain a strategic edge with deep-dive research into market trends, competitor pricing, and emerging threats.

  • Actionable intelligence reports weekly
  • Verified lead lists with high-intent data
  • Real-time monitoring of competitor moves

CRM Data Hygiene & Enrichment

Ensure your sales team never wastes time on bad data again with proactive CRM maintenance and contact enrichment.

  • Elimination of bounced emails/dead leads
  • Automatic enrichment of LinkedIn profiles
  • Increased sales velocity and pipeline health

Lead Qualification & Enrichment

Filter and score inbound leads so your sales team only focuses on the most promising opportunities.

  • Increased SDR-to-AE handoff efficiency
  • Customized lead scoring based on your ICP
  • Detailed pre-call intelligence for sales

E-commerce Catalog & SKU Management

Keep your digital storefront updated across all platforms with professional SKU listing and description optimization.

  • Optimized product descriptions for SEO
  • Bulk upload and cross-platform syncing
  • Real-time inventory and pricing updates

Order Status & Logistics Monitoring

Track every shipment from warehouse to doorstep, proactively managing delays and customer expectations.

  • Reduced customer inquiries via proactive tracking
  • Immediate escalation for logistics bottlenecks
  • Detailed daily delivery performance metrics

Inventory & Supply Chain Admin

Manage vendor relationships, purchase orders, and stock levels to prevent stockouts and overstocking.

  • Just-in-time inventory optimization
  • Automated PO generation and tracking
  • Supplier performance rating and reporting

Automated Invoice & Claims Processing

Accelerate your accounts payable/receivable cycles with AI-assisted invoice capture and validation.

  • Reduction in manual processing time by 80%
  • Elimination of double-billing errors
  • Full audit trail for compliance and reporting

KYC & Compliance Verification

Securely verify customer identities and documents to meet stringent regulatory requirements in FinTech and Healthcare.

  • Fully compliant with GDPR and CCPA
  • Rapid 15-minute verification turnarounds
  • Secure, encrypted document handling

Payroll & Benefits Administration

Ensure your team is paid on time and benefits are managed accurately with our secure back-office HR support.

  • Zero-error payroll calculation and filing
  • Managed claims and benefits inquiries
  • Strict adherence to local tax laws

Multilingual Document Translation

Scale your global operations with professional, human-verified translations of technical and legal documents.

  • Support for over 50+ global languages
  • Industry-specific terminology accuracy
  • Fast turnaround for high-volume batches

Managed Email & Inbox Support

Triage and respond to high volumes of administrative, support, or vendor emails with a managed response team.

  • Sub-2 hour response times for inquiries
  • Intelligent ticket routing and escalation
  • Professional, brand-aligned communication

Legal Process Outsourcing (LPO) Support

Support your legal team with document review, contract management, and regulatory filing preparation.

  • Standardized contract metadata extraction
  • Accurate litigation support and research
  • Cost-effective case management workflows

HR & Recruitment Coordination

Streamline your hiring process with managed interview scheduling, background checks, and onboarding admin.

  • Reduced time-to-hire for core positions
  • Flawless candidate experience management
  • Centralized employee record maintenance

Technical Documentation & SOP Creation

Document your internal processes to ensure consistency and easier training as you scale your organization.

  • Standardized operating procedures (SOPs)
  • Easy-to-follow training manuals
  • Continuously updated knowledge bases

Operational Savings Calculator

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Proof of Managed Performance

Logistics

Logistics Giant Achieves 99.9% Data Accuracy in Global Shipping Records

Client Overview

A leading global logistics provider was struggling with manual data entry errors in their international shipping manifests, leading to significant customs delays and financial penalties. Their internal team was overwhelmed by the volume of unstructured data coming from diverse global ports.

The Problem

The client faced a 15% error rate in manifest data entry, resulting in $500k monthly in avoidable port storage fees and custom fines. The manual verification process was too slow to keep up with their 24/7 global shipping schedule.

Key Challenges

  • High error rates in multi-language manifest documents
  • Significant financial penalties for customs non-compliance
  • Inability to scale administrative staff during peak seasons
  • Lack of a centralized audit trail for data corrections

Our Solution

We deployed a dedicated POD of 25 AI-enabled data specialists and integrated a custom OCR + AI verification layer to pre-scan documents. Our team provided 24/7 coverage, matching the client's global shipping clock, and implemented a mandatory triple-check workflow for high-value shipments.

99.9% Data Accuracy
92% Fine Reduction
$1.2M Annual Savings

"LiveHelpIndia transformed our back office from a bottleneck into a competitive advantage. Their AI-enabled approach caught errors our internal team missed for years."

Mark R.
Global Operations Director, UPS (Regional Division)
E-commerce

E-commerce Leader Scales Catalog from 10k to 1M SKUs in 6 Months

Client Overview

A rapidly growing fashion marketplace needed to onboard thousands of new vendors and millions of product listings to compete with industry giants. Their internal content team was unable to handle the volume of image tagging and SEO description writing required.

The Problem

Product onboarding was taking 14 days per vendor, causing a significant backlog and loss of potential revenue. The quality of product descriptions was inconsistent, hurting the site's overall SEO performance.

Key Challenges

  • Backlog of over 200,000 pending product listings
  • Inconsistent SEO tagging and category mapping
  • Slow vendor onboarding damaging marketplace reputation
  • High cost of local content moderation teams

Our Solution

LHI established a managed 'Catalog Engine' consisting of 40 specialists. We utilized AI to generate draft descriptions and categorized images, which were then refined by our human experts to ensure brand voice consistency.

10x Catalog Scale
48h Onboarding Time
35% Traffic Boost

"We couldn't have hit our growth targets without LHI. Their managed catalog team handled the volume with incredible precision and speed."

Sarah J.
VP of Merchandising, eBay Inc. (Portfolio Partner)

Seamless Integration with Your Tech Stack

Salesforce
AWS
Azure
Python
Shopify
Jira
NetSuite
Slack

Voices of Transformation

"The level of professionalism from the LHI back-office team is unmatched. They didn't just take over our data entry; they improved the entire workflow. Our ERP has never been cleaner."

Avatar for Aaron Welch
Aaron Welch Director of Operations, Aditech Electronics

"Scaling our research department used to be a nightmare of hiring and training. With LHI, we just tell them what we need, and within days, we have a fully managed POD delivering intelligence."

Avatar for Abby Houston
Abby Houston COO, SiteZeus

"Managing back-office tasks across multiple regions was our biggest hurdle. LHI provided a centralized, AI-enabled solution that handled our KYC and vendor admin flawlessly."

Avatar for Abel Hammond
Abel Hammond Head of Growth, Careem

Architects of Your Operational Scale

Abhishek P. - Founder & CFO

Abhishek P.

Founder & CFO - Expert Enterprise Architecture Solutions. Specializes in restructuring back-office workflows for Fortune 500 scale.

Amit A. - Founder & COO

Amit A.

Founder & COO - Expert Enterprise Technology Solutions. The visionary behind our AI-Human hybrid delivery engine.

Angela J. - Senior Manager

Angela J.

Senior Manager - Enterprise Business Solutions. Ensuring 99.9% SLA compliance for our high-growth US tech partners.

Flexible Managed Engagement Models

Managed Dedicated POD

Ideal for ongoing, high-volume workflows requiring specialized knowledge and continuous optimization.

  • Dedicated Team Lead & Account Manager
  • Custom AI-Agent Integration
  • 99.9% SLA Guarantee
Starts in 48\u201372 hours

Fractional Support

Ideal for SMBs needing expert help for specific tasks without the need for a full-time resource.

  • Shared Expert Resources
  • Pay-per-hour or per-task models
  • Weekly Quality Reports
Immediate Onboarding

Strategic Transformation

One-time major initiatives like CRM migration, data cleanup, or market research sprints.

  • Senior Solutions Architect Oversight
  • Defined Milestone-based Delivery
  • Complete SOP Documentation
2\u201312 week Sprints

Frequently Asked Questions

How do you ensure data security?
We are SOC 2 Type II and ISO 27001 certified. All work is performed on secure, monitored terminals with AI-driven threat detection to ensure absolute confidentiality and compliance with GDPR/CCPA.
What is the Risk-Free Trial?
We provide a 2-week paid trial period. This allows you to experience our managed delivery, communication, and accuracy firsthand. If you aren't satisfied, you walk away with no long-term commitment.
How involved do I need to be in management?
Minimal. Our model includes a dedicated Team Lead who handles the daily management, QA, and reporting. Most clients spend only 15 minutes a week on a high-level sync.
Are these full-time employees or contractors?
100% in-house. We do not use freelancers or contractors. Every professional working on your account is a full-time LHI employee on our payroll, ensuring full accountability.

Ready to scale without the headcount headache?

Join 1,000+ companies that have unlocked growth by offloading their back office to LiveHelpIndia.

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