Scale Your Media Agency, Not Your Overheads
Delegate your media operations—from ad trafficking and campaign management to analytics and reporting—to a dedicated, AI-powered team.
Focus on what you do best: strategy, creativity, and client growth.
Your Agency is Built for Growth. Is Your Back Office?
You're brilliant at strategy, creative, and winning new business. But behind the scenes, your most valuable talent is bogged down by repetitive, time-consuming tasks: pulling reports, trafficking ads, managing budgets, and QA'ing campaigns. This operational drag kills profitability, burns out your team, and puts a hard ceiling on how fast you can grow. What if you could offload the entire operational workload to a dedicated, expert team that works as a seamless extension of your own, at a fraction of the cost?
A Full-Spectrum Operations Partner
Campaign Management & Ad Trafficking
Flawless execution of your media plans across all platforms. We handle setup, QA, and launch, ensuring your campaigns go live on time and on budget, every time.
- Eliminate costly trafficking errors and make-goods.
- Free your account managers from tedious platform work.
- Launch multi-channel campaigns faster.
Programmatic Ad Buying (DSPs)
Expert traders to manage your campaigns on platforms like The Trade Desk, DV360, and more. We handle everything from PMP deals to open exchange optimization.
- Access specialized programmatic talent without the high salary.
- Improve campaign performance with expert optimization.
- Scale your programmatic offerings confidently.
Paid Search (PPC) Management
Meticulous management of your Google Ads and Bing Ads accounts. We handle keyword research, ad copy creation, bid management, and performance optimization.
- Improve Quality Scores and lower CPCs.
- Ensure consistent, expert-level account maintenance.
- Scale your paid search client base with a reliable back-end.
Paid Social Media Management
End-to-end management of paid campaigns on Meta, LinkedIn, TikTok, and more. We manage audience building, creative assignment, and daily performance monitoring.
- Launch and manage complex, multi-platform social campaigns.
- Free your social strategists to focus on creative and community.
- Benefit from 24/7 monitoring for performance spikes or dips.
Ad Verification & Brand Safety
Implement and monitor brand safety protocols using tools like IAS, DoubleVerify, and Moat. We ensure your clients' ads appear in suitable, high-quality environments.
- Protect client brand reputation proactively.
- Reduce ad fraud and wasted impressions.
- Provide clients with transparent brand safety reporting.
Reporting & Analytics Dashboarding
We transform raw data into actionable insights. Our team builds, maintains, and populates custom dashboards in Tableau, Looker Studio, Datorama, and more.
- Deliver stunning, insightful reports without the manual effort.
- Automate data pulls from hundreds of sources.
- Give clients real-time access to performance data.
Creative Services (Production)
High-quality, fast-turnaround production of digital ad assets. We create banner ads, social media videos, and other creative variations based on your master concepts.
- Scale your creative production without hiring more designers.
- Quickly generate A/B test variations for optimization.
- Fulfill client requests for multiple ad sizes and formats instantly.
SEO & Content Support
The operational backbone for your SEO strategies. We handle technical audits, on-page optimization, backlink outreach, and content formatting and publishing.
- Execute SEO recommendations at scale.
- Free your SEO strategists from implementation tasks.
- Ensure consistent quality control on all SEO deliverables.
Conversion Rate Optimization (CRO)
Operational support for your CRO programs. We set up A/B tests in platforms like Optimizely and VWO, monitor results, and document findings for your strategy team.
- Increase your testing velocity and find winners faster.
- Ensure tests are implemented correctly without bugs.
- Provide detailed reports for strategic analysis.
AI-Powered Predictive Analytics
Leverage our data science team to build predictive models for your clients. We analyze historical data to forecast trends, predict churn, and identify growth opportunities.
- Offer advanced, data-driven services to your top clients.
- Move beyond historical reporting to proactive strategy.
- Create a powerful new revenue stream for your agency.
Marketing Automation & CRM Support
Expert management of platforms like HubSpot, Marketo, and Salesforce. We build workflows, manage email campaigns, clean data, and generate reports.
- Ensure your clients' marketing automation is a well-oiled machine.
- Provide specialized technical skills on demand.
- Improve lead nurturing and data hygiene.
Media Planning & Research
Support your strategy teams with in-depth market and competitor research. We use tools like Similarweb, SEMrush, and Nielsen to gather the data you need.
- Build media plans based on robust data, faster.
- Free up senior planners for high-level strategic thinking.
- Uncover new opportunities and competitive insights.
Affiliate Marketing Management
Handle the day-to-day operations of your affiliate programs. We manage publisher communications, track performance, and process payments.
- Scale your affiliate programs without the administrative burden.
- Ensure timely and accurate publisher management.
- Focus your team on recruiting high-value partners.
Influencer Marketing Operations
Streamline your influencer campaigns. We manage outreach, contract administration, content scheduling, and performance tracking, letting your team focus on relationships.
- Run larger, more complex influencer campaigns efficiently.
- Ensure every deliverable is tracked and reported.
- Free your team from administrative and logistical tasks.
CTV/OTT Campaign Management
Specialized support for the growing world of connected TV. We manage campaign setup, trafficking, and reporting across major CTV/OTT advertising platforms.
- Expand your agency's capabilities into high-growth channels.
- Access specialized knowledge without a full-time hire.
- Deliver sophisticated video advertising solutions for clients.
The Engine Room for Elite Agencies
Boost Profit Margins
Reduce your operational costs by up to 60%. Reinvest those savings into growth or enjoy healthier margins on every client, enabling a more sustainable and profitable business model.
Access Elite Talent
Gain immediate access to a pool of vetted, experienced media operations professionals. Skip the lengthy and expensive local hiring process and onboard experts in days, not months.
AI-Powered Efficiency
We leverage AI and automation to streamline repetitive tasks like reporting and data entry. This reduces human error, increases speed, and allows our human experts to focus on high-value optimization.
Ironclad Security
Your client data is your most valuable asset. Our SOC 2 and ISO 27001 certified processes, secure infrastructure, and strict NDAs ensure total confidentiality and peace of mind.
Seamless Integration
Our teams become a true extension of yours. We adopt your tools (Slack, Asana, etc.), workflows, and brand voice, ensuring a smooth, frictionless collaboration for you and your clients.
24/7 Operations
Leverage time zone advantages for round-the-clock campaign monitoring, optimization, and reporting. While you sleep, your campaigns are being managed and your morning reports are being prepared.
Scale On-Demand
Instantly scale your delivery capacity up or down based on client needs. Onboard a large new client without the hiring panic. We provide the operational elasticity you need to grow fearlessly.
100% White-Label
Our team works invisibly behind the scenes under your brand. We are your secret weapon, providing the operational muscle that allows you to deliver exceptional results to your clients.
Proven & Reliable
With over 20 years in business and CMMI Level 5 process maturity, we offer a level of reliability and stability that freelancers or smaller outfits simply can't match. We're a partner for the long haul.
Your Operations, Upgraded in 4 Steps
1. Discover & Strategize
We start with a deep dive into your current workflows, tools, and pain points. Together, we map out a custom integration plan that aligns perfectly with your agency's goals.
2. Assemble Your Team
Based on your needs, we hand-pick a dedicated team of specialists (ad ops, analysts, etc.) from our pool of vetted experts. You get to meet and approve every member.
3. Integrate & Onboard
Your new team is onboarded into your systems: Slack, email, project management tools, and ad platforms. We establish communication protocols and begin knowledge transfer, typically within 48-72 hours.
4. Execute & Optimize
Your team starts executing tasks, freeing up your local staff immediately. We provide regular performance reviews and continuously look for opportunities to improve efficiency and drive better results.
Real Agencies, Real Results
SaaS Agency Cuts Ad Ops Costs by 55% While Scaling Client Load by 2x
Industry: B2B SaaS Marketing Agency
Client Overview: A fast-growing digital agency specializing in performance marketing for SaaS companies was hitting a growth ceiling. Their highly-paid account strategists were spending over half their time on manual campaign setup, budget pacing, and reporting for clients on LinkedIn and Google Ads. This limited their capacity to take on new business and was causing employee burnout.
The Problem
The agency needed to increase its client-handling capacity without doubling its headcount and overhead. They required a reliable, expert-level operations team that could manage the complex, detail-oriented work of B2B campaign management, freeing their local team to focus on high-level strategy and client relationships.
Key Challenges:
- High cost of hiring experienced ad ops talent locally.
- Inability to scale operations quickly to onboard new clients.
- Valuable strategists were bogged down in non-strategic tasks.
- Risk of errors in manual reporting and campaign setup.
Our Solution:
We deployed a dedicated team of three specialists: one Google Ads expert, one LinkedIn Ads expert, and one reporting analyst. The team integrated directly into the agency's Asana and Slack channels, functioning as a seamless back-office unit.
- Handled all campaign trafficking, QA, and launch procedures.
- Automated daily performance data pulls into a centralized Looker Studio dashboard.
- Managed daily budget pacing and performance monitoring.
- Provided end-of-week performance summary reports for the strategy team.
"LiveHelpIndia didn't just save us money; they fundamentally changed our business model. We can now compete for larger contracts, knowing we have the operational horsepower to deliver. They are our unfair advantage."
- Grace F., CEO, ScaleUp SaaS Marketing
E-commerce Brand Achieves 24/7 Campaign Optimization with Offshore Team
Industry: Direct-to-Consumer E-commerce
Client Overview: A popular online fashion retailer with a global customer base was struggling to manage its large-scale Meta and Google Shopping campaigns across multiple time zones. Their lean in-house marketing team in New York could only optimize campaigns during their working hours, leaving performance unchecked for 16 hours a day, including critical weekend shopping periods.
The Problem
The brand was losing significant revenue due to unmanaged ad spend and missed optimization opportunities outside of US business hours. They needed a cost-effective solution for 24/7 campaign monitoring and real-time bid adjustments to maximize ROAS across all their active markets.
Key Challenges:
- Wasted ad spend during overnight hours.
- Slow response to performance changes in European and Asian markets.
- In-house team burnout from weekend and after-hours check-ins.
- Difficulty scaling campaigns for international promotions.
Our Solution:
We provided a "follow-the-sun" model with a team of two performance marketing specialists operating during the US overnight hours. This team was tasked with active campaign management, ensuring continuous optimization.
- Monitored real-time performance and adjusted bids and budgets.
- Launched A/B tests on ad creative and audiences during off-peak US hours.
- Provided a daily handover report with key actions and insights for the US team.
- Managed campaign scaling during international holiday sales events.
"The peace of mind is invaluable. I know that our campaigns are always in expert hands, no matter the time of day. The LHI team isn't just monitoring; they're actively improving performance while we sleep. The impact on our bottom line was immediate."
- Sarah L., Director of Marketing, Fashionova Inc.
Mid-Sized Media Agency Eliminates Reporting Bottlenecks and Improves Accuracy
Industry: Full-Service Media Agency
Client Overview: A 50-person media agency was spending an enormous amount of time on manual client reporting. Each month, their account managers would spend days pulling data from dozens of sources (DSPs, social platforms, ad servers, analytics tools) into complex Excel spreadsheets and PowerPoint decks. This process was slow, prone to errors, and a major source of frustration.
The Problem
The agency's reporting process was unscalable and inefficient. It prevented them from providing clients with timely insights and took their strategic thinkers away from value-added work. They needed to automate their reporting and dashboarding to improve efficiency, accuracy, and the quality of their client-facing analytics.
Key Challenges:
- Reports were consistently delivered late.
- Data discrepancies and manual errors eroded client trust.
- Lack of a centralized, real-time view of performance.
- High opportunity cost of using senior staff for data entry.
Our Solution:
We assigned a dedicated data analyst and a dashboarding specialist to the agency. Their mission was to completely overhaul the reporting workflow.
- Connected all media platform APIs to a central data warehouse (Google BigQuery).
- Built interactive, client-specific dashboards in Tableau that updated in real-time.
- Created automated email summaries of key performance highlights.
- Provided ad-hoc data analysis support for deep-dive client questions.
"We went from being reactive with month-old data to proactive with real-time insights. LiveHelpIndia's data team built us an analytics infrastructure that has become a core part of our value proposition. Our clients are blown away, and my team can finally focus on strategy."
- Oliver T., Head of Operations, Connect Media Group
Ready to Reclaim Your Margins?
Stop letting operational drag dictate your growth. Let's build a scalable, profitable future for your agency. Schedule a free, no-obligation consultation to discover how much you could save and how fast you could scale.
Book My Free ConsultationYour Platforms, Our Expertise
Our teams are proficient in the entire media agency technology ecosystem. We integrate seamlessly with the tools you already use.
What Our Partners Say
Onboarding our LHI team was faster than hiring a single person locally. They were integrated and handling campaigns within a week. The speed and efficiency are game-changing for our fast-paced environment.
The quality of the reporting and analysis we get is top-tier. Our dedicated analyst doesn't just pull data; she finds insights that we use to drive strategy. It's a level of partnership I didn't expect.
As a smaller agency, we could never afford this level of specialized programmatic talent in-house. Outsourcing gives us access to enterprise-level expertise, allowing us to compete with much larger firms.
The security and compliance (SOC 2, ISO) were huge for us, as we handle sensitive data for our finance clients. LiveHelpIndia's commitment to security gave us the confidence to move forward.
The white-label nature of the service is perfect. Our clients see one unified team delivering amazing results. LHI is our secret weapon for profitability and scale.
The 24/7 coverage has been a lifesaver for our e-commerce clients. We catch issues and optimize campaigns in real-time, around the clock. It's had a direct, positive impact on ROAS.
Flexible Models Built for Your Agency
Dedicated Team
A hand-picked team of professionals who work exclusively for your agency. They become deeply integrated into your culture and processes, acting as a true extension of your in-house staff. Ideal for long-term, stable operational support.
Staff Augmentation
Need to fill a specific skill gap or add headcount for a large project? We provide individual experts (e.g., a programmatic trader, a data analyst) who work under the direction of your managers. Perfect for flexible, targeted support.
Project-Based
Have a one-time, large-scale project like a major reporting overhaul, a platform migration, or a massive campaign launch? We can assemble a dedicated project team to execute the work on a defined timeline and budget.
Frequently Asked Questions
We have a rigorous, multi-stage vetting process that tests for technical skills, communication ability, and problem-solving. All our team members are full-time employees with extensive experience in their domain. We also invest heavily in continuous training on the latest platforms and technologies. Plus, our CMMI Level 5 certification ensures every process is documented and optimized for quality.
Our goal is to make onboarding fast and frictionless. It typically follows four steps: 1) Discovery call to understand your needs, 2) We propose a team structure and you approve the members, 3) We set up all access and communication channels (Slack, email, PM tools), 4) We conduct a kickoff call and begin knowledge transfer. Most teams are integrated and handling their first tasks within 72 hours.
Security is our top priority. We are SOC 2, ISO 27001, and PCI DSS compliant. All team members operate from secure, access-controlled facilities. We use encrypted networks, and all employees are under strict, comprehensive NDAs. We can also adhere to any specific security protocols your agency or clients require.
That's entirely up to you. Our standard model is 100% white-label, where we work as your invisible back-office team. However, if you want our specialists to join client calls or communicate directly (under your agency's brand), we can absolutely accommodate that. We are flexible to fit your preferred client service model.
We typically work on a monthly retainer model based on the size and expertise of the dedicated team you require. This provides you with predictable, fixed costs that are significantly lower than hiring locally. We provide a detailed, transparent quote after our initial discovery call, with no hidden fees. For project-based work, we provide a fixed price based on the scope.
Your satisfaction is guaranteed. While it's rare, if any team member is not meeting your expectations, we offer a free and fast replacement. We will handle the knowledge transfer internally at no cost to you, ensuring a smooth transition and uninterrupted service.
Let's Build Your Growth Engine
Take the first step towards a more scalable and profitable agency. Fill out the form below, and one of our strategists will contact you to schedule a complimentary assessment.