Have more questions? Here are some of the
most common things business leaders ask us about marketing outsourcing.
What is the typical cost of a managed marketing team?
Costs vary based on the size and specialization of the team you need. However,
our clients typically save 50-60% compared to the fully-loaded cost of an equivalent in-house team. A
small 'pod' for a startup might start around a few thousand dollars per month, while a comprehensive
enterprise team would be more. We provide a detailed, transparent quote after our initial discovery call.
How do you ensure you understand my business and industry?
Our engagement always begins with a 'Discovery & Strategy Blueprint' phase.
This is an intensive process where we immerse ourselves in your market, interview your key stakeholders,
analyze competitors, and define your customer personas. We don't start executing until we have a deep,
shared understanding of your unique business landscape. This blueprint becomes our guiding document.
Who will I be communicating with?
You will have a single, dedicated Project or Account Manager who serves as your
primary point of contact. This manager is responsible for coordinating your entire specialist team,
providing reports, and ensuring all your requests are handled efficiently. We also integrate directly into
your preferred communication channels like Slack, MS Teams, or Asana for seamless daily interaction with
the team.
What kind of contracts and commitments are required?
We offer flexible models to reduce your risk. While we find that the best
results come from partnerships of 6 months or longer, we can offer project-based work or shorter initial
terms. We also offer a 2-week paid trial period, allowing you to experience our service and team quality
firsthand before making a longer-term commitment. Our goal is to earn your long-term business through
performance.
How do you protect my intellectual property and data?
Protecting your data is our highest priority. We are an ISO 27001 and SOC 2
certified company, which means we adhere to the strictest international standards for information security
management. All team members sign comprehensive NDAs, and we utilize secure infrastructure and access
controls to ensure your sensitive information, strategies, and customer data are always confidential.
What tools and technologies does your team use?
Our teams are proficient in the entire modern MarTech stack. This includes
leading platforms for SEO (SEMrush, Ahrefs), CRM & Automation (HubSpot, Salesforce, Marketo),
Analytics (Google Analytics, Tableau), Paid Media (Google Ads, Meta Business Suite), and Project
Management (Asana, Jira). We can adapt to your existing stack or recommend and implement best-in-class
tools for your needs.
How does your team stay ahead of rapid changes in AI and marketing trends?
Continuous learning is baked into our DNA. We mandate weekly 'Deep Dive'
training sessions for our teams on the latest AI tools, search algorithm updates, and platform changes.
Because we serve 1000+ global clients, we have a unique feedback loop of what's working across industries,
giving us an early-mover advantage that we pass directly to you.
Can I use your team to augment my existing in-house staff?
Absolutely. We don't believe in a one-size-fits-all model. Many of our clients
have an internal marketing leader or team, but lack the bandwidth or specialized expertise for execution
(like SEO or PPC). We act as an 'execution arm' for your internal strategy, freeing your team to focus on
high-level goals while we handle the heavy lifting.
What happens if the results aren't meeting my expectations?
We are radically transparent about performance. If a campaign or strategy isn't
performing, we don't hide it. We initiate a formal 'Performance Review' to analyze why, propose a
data-backed pivot, and if necessary, swap out specialists. Our free-replacement guarantee and
performance-based mindset mean our success is directly tied to yours.
Do you provide reporting that I can show to my investors or board?
Yes, we specialize in board-ready reporting. We understand that your
stakeholders care about bottom-line growth, not vanity metrics. We build custom dashboards that focus on
KPIs like CAC, LTV, ROAS, and lead pipeline velocity, presented in clear, executive-summary formats that
highlight your marketing's direct contribution to company revenue.
How do you handle brand voice and style consistency?
We treat your brand as a sacred asset. During the onboarding phase, we document
every nuance of your brand voice, including tone, vocabulary, formatting, and target audience persona.
This document is a mandatory resource for every team member. Furthermore, all content undergoes a
multi-layer QA process, including a final check against your brand style guide before it is ever
published.
Do you handle everything, or do I still need to manage the strategy?
We are a 'Managed' service, which means we can handle as much or as little as
you want. Some clients prefer to hand over the entire strategy and execution, while others want to remain
closely involved in high-level decisions. We adapt our engagement to your preference, but our ultimate
goal is to remove the management burden from your plate so you can focus on leading your business.
Is there a risk that my company information will be leaked?
Zero-risk is our operational standard. Beyond our ISO and SOC 2 certifications,
we utilize 'Air-Gapped' workflows, secure data rooms, and strict access controls. No employee can download
your client data to personal devices, and all work is performed on monitored, secure environments. We
treat your security with the same rigor we apply to our Fortune 500 clients.