Stop Drowning in Paperwork. Automate Your Invoice Processing.
Slash processing costs, eliminate late fees, and unlock real-time financial visibility with our AI-powered back-office solutions.
Free your finance team from manual data entry to focus on strategic growth.
The Strategic Advantage Your Finance Team Needs
We go beyond simple automation. We deliver a secure, accurate, and intelligent invoice processing engine that becomes a core part of your financial operations, driving efficiency and strategic insights.
Ironclad Data Security
Your financial data is your most critical asset. We protect it with SOC 2 and ISO 27001 certified protocols, robust encryption, and secure infrastructure, giving you complete peace of mind.
Guaranteed >99.5% Accuracy
Eliminate costly errors from manual entry. Our dual AI and human-in-the-loop verification process ensures industry-leading accuracy, protecting your bottom line and vendor relationships.
Seamless ERP Integration
Our platform-agnostic approach means we connect directly with your existing accounting software (QuickBooks, SAP, Xero, etc.). No disruptive system changes, just a smooth, integrated workflow.
Up to 60% Cost Reduction
Transform your accounts payable from a cost center to a value driver. By automating tasks and optimizing workflows, we significantly lower your cost-per-invoice and overall operational expenses.
Real-Time Financial Visibility
Make strategic decisions with confidence. Our real-time dashboards provide a clear view of your entire AP lifecycle, from invoice receipt to payment, unlocking critical insights into cash flow and liabilities.
Dedicated Expert Support
You're not just buying software; you're gaining a partner. A dedicated team of AP specialists is assigned to your account, ensuring your processes run smoothly and exceptions are handled swiftly.
Scalability on Demand
As your business grows, your AP process grows with you. Our flexible model allows you to scale invoice processing volume up or down instantly, without the need for hiring or training in-house staff.
Enhanced Compliance & Audit Trails
Simplify audits and ensure compliance. We provide complete, unalterable digital audit trails for every invoice, ensuring you meet regulatory requirements with ease.
20+ Years of Proven Reliability
Since 2003, we've been a trusted partner for global businesses. Our CMMI Level 5 maturity and long-standing client relationships are your assurance of our commitment to quality and excellence.
A Comprehensive Suite of AP & Back-Office Services
We offer an end-to-end solution to manage your entire accounts payable lifecycle. Select the services you need to build a custom automation strategy that fits your unique business requirements.
AI-Powered Invoice Data Capture (OCR/IDP)
Our Intelligent Document Processing (IDP) technology goes beyond basic OCR to accurately extract and validate data from any invoice format—PDF, email, or paper. This eliminates manual entry and ensures clean data from the start.
- Achieve over 99.5% data extraction accuracy on day one.
- Process invoices in multiple languages and currencies automatically.
- Reduce data entry time and associated labor costs by over 90%.
Automated 3-Way Matching
Ensure every invoice is legitimate and accurate before payment. Our system automatically matches invoices against purchase orders (POs) and goods receipt notes, flagging any discrepancies for immediate review.
- Prevent overpayments and fraudulent invoices.
- Accelerate the approval process for valid, matched invoices.
- Free up your AP team from tedious manual matching tasks.
Customizable Approval Workflow Automation
Design and implement multi-level approval workflows that mirror your business rules. Invoices are automatically routed to the right approvers based on department, amount, or vendor, eliminating bottlenecks.
- Drastically reduce invoice approval cycle times.
- Maintain full control and visibility with a clear digital approval trail.
- Set up automated reminders and escalations for pending approvals.
Vendor Management & Onboarding
Streamline vendor relationships with a centralized management system. We handle vendor onboarding, maintain up-to-date information (like banking and tax details), and provide a portal for vendors to check invoice status.
- Reduce vendor inquiries and improve supplier relationships.
- Ensure vendor compliance with your company's policies.
- Maintain a clean and accurate vendor master file.
Expense Report Processing
Automate the entire expense management process, from receipt capture to reimbursement. Employees can easily submit expenses via a mobile app, and our system enforces your T&E policies automatically.
- Improve employee satisfaction with faster reimbursements.
- Gain better control and visibility over employee spending.
- Ensure compliance with travel and expense policies.
Payment Processing & Reconciliation
Manage and execute payments through various methods (ACH, wire, check) directly from our platform. After payment, we automate the reconciliation process within your ERP, closing the loop on every transaction.
- Optimize payment timing to capture early payment discounts.
- Reduce the risk of payment fraud with secure processing.
- Simplify and accelerate your month-end closing process.
ERP & Accounting System Integration
Our service is built to integrate seamlessly with your core financial systems. We provide robust, bi-directional synchronization with leading platforms like SAP, Oracle, NetSuite, QuickBooks, and more.
- Ensure a single source of truth for all your financial data.
- Eliminate manual data transfer between systems.
- Leverage your existing technology investments without disruption.
Real-time Analytics & Reporting Dashboards
Move from reactive to proactive financial management. Our customizable dashboards provide instant insights into key AP metrics, such as Days Payable Outstanding (DPO), accruals, and cash flow forecasts.
- Monitor team productivity and process efficiency.
- Identify bottlenecks and opportunities for improvement.
- Provide leadership with accurate, on-demand financial reports.
Digital Mailroom Services
Go completely paperless. We handle the entire process of receiving, scanning, and digitizing your paper invoices at our secure facilities, feeding them directly into your automated workflow.
- Eliminate the costs and delays associated with physical mail.
- Enable a fully remote and efficient AP operation.
- Ensure no invoice is ever lost or misplaced.
Compliance & Audit Trail Management
Prepare for audits with confidence. Every action taken on an invoice—from receipt and approval to payment—is logged in a secure, unchangeable audit trail, ensuring full transparency and compliance.
- Drastically reduce the time and effort required for audits.
- Meet internal governance and external regulatory requirements.
- Easily retrieve any invoice and its complete history in seconds.
Duplicate Invoice Detection
Our system automatically flags potential duplicate invoices based on multiple data points (invoice number, vendor, amount, date), preventing costly duplicate payments before they happen.
- Save significant money by avoiding erroneous payments.
- Maintain better financial controls and accuracy.
- Reduce the time spent manually searching for duplicates.
Exception Handling & Resolution
Our dedicated team of AP experts manages any invoices that fall outside the automated workflow. We investigate discrepancies, communicate with vendors, and resolve issues quickly to keep your process moving.
- Allow your in-house team to focus on high-value tasks, not problem-solving.
- Ensure timely resolution of issues that could delay payments.
- Benefit from our expertise in handling complex AP scenarios.
Multilingual Invoice Processing
Operate globally without friction. Our AI can read and process invoices in over 50 languages, and our global team can provide vendor support in multiple languages, simplifying your international operations.
- Seamlessly manage invoices from your international suppliers.
- Ensure accuracy regardless of the invoice's country of origin.
- Improve relationships with your global vendor base.
Tax Compliance Support
Simplify tax management. Our system can be configured to capture and validate tax information (like VAT, GST), ensuring compliance with local and international tax regulations and simplifying your reporting.
- Improve the accuracy of your tax filings.
- Reduce the risk of non-compliance penalties.
- Streamline the process of claiming tax credits.
AI-driven Fraud Detection
Protect your business from AP fraud. Our AI algorithms analyze patterns in invoice data to flag suspicious activity, such as unusual changes in vendor bank details or invoices from shell companies.
- Add an intelligent layer of security to your payment processes.
- Proactively identify and prevent fraudulent payments.
- Continuously learn and adapt to new fraud patterns.
Your Path to Effortless AP in 4 Simple Steps
We've refined our process to ensure a seamless transition to automated invoice management with minimal disruption to your operations. Your efficiency is our priority.
1. Discovery & Workflow Design
We start by understanding your current AP process, pain points, and goals. Our experts then map out a customized, automated workflow that integrates perfectly with your existing systems and business rules.
2. Seamless Implementation & Integration
Our technical team handles the entire setup, including configuring the AI data capture and integrating with your ERP. We ensure a smooth, secure data flow from day one, with no heavy lifting required from your IT department.
3. Go-Live & Team Training
Once the system is live, invoices begin flowing through the automated process. We provide comprehensive training for your team, ensuring they are comfortable using the new system to approve invoices and access real-time data.
4. Continuous Optimization & Support
Our job isn't done at launch. Your dedicated support team continuously monitors the process, handles exceptions, and provides regular performance reports, always looking for ways to drive further efficiency.
Ready to Eliminate Manual AP Work for Good?
Discover how much time and money you can save with a free, no-obligation process assessment. Our experts will analyze your current workflow and provide a tailored automation blueprint.
Schedule My Free AssessmentTechnology & Platforms We Master
We are experts in the tools that power modern finance departments. Our team is proficient in leading OCR, RPA, and accounting platforms to ensure a robust and integrated solution.
Real Results for Businesses Like Yours
Don't just take our word for it. See how we've transformed the financial operations of our clients, delivering measurable improvements in efficiency, cost, and control.
Manufacturing Co. Cuts Invoice Cycle Time by 70%
Industry: Manufacturing
Client Overview: A mid-sized manufacturing firm with complex supply chains was struggling with a slow, paper-based invoice approval process. Their AP team spent most of their time manually matching invoices to multi-page purchase orders, leading to frequent delays and missed early payment discounts.
Key Challenges:
- Invoice processing time averaged 25 days.
- High error rates due to manual data entry.
- Lack of visibility into invoice status and upcoming liabilities.
- Strained vendor relationships due to late payments.
Our Solution:
We implemented an end-to-end automated solution that included:
- AI-powered data capture to digitize all incoming invoices.
- Automated 3-way matching against POs and delivery receipts in their ERP.
- A digital workflow that routed exceptions to the correct plant manager for approval.
- A real-time dashboard for the CFO to monitor AP performance.
National Retailer Gains Full AP Visibility Across 150+ Stores
Industry: Retail
Client Overview: A national retail chain with over 150 locations had a decentralized AP process. Each store managed its own invoices, leading to inconsistent coding, a lack of central oversight, and an inability to accurately forecast cash flow. The corporate finance team was flying blind.
Key Challenges:
- No central repository for invoices or AP data.
- High risk of duplicate payments across different locations.
- Inability to negotiate volume discounts with key vendors.
- Extremely slow and painful month-end closing process.
Our Solution:
We deployed a centralized AP automation platform that included:
- A digital mailroom to centralize the intake of all vendor invoices.
- Standardized GL coding and approval workflows for all locations.
- Integration with their central accounting system for real-time data sync.
- A vendor portal for suppliers to submit invoices and check payment status.
SaaS Firm Scales Invoice Volume by 300% with No New Hires
Industry: Technology (SaaS)
Client Overview: A rapidly growing B2B SaaS company was experiencing explosive growth, but their two-person AP team was completely overwhelmed. They couldn't process invoices fast enough to keep up with the increasing vendor and operational costs, putting their scalability at risk.
Key Challenges:
- AP process was not scalable and relied on manual work.
- Finance team was a bottleneck to company growth.
- High risk of employee burnout and turnover.
- Inability to focus on strategic financial analysis.
Our Solution:
We provided a fully managed, outsourced AP service that acted as an extension of their team:
- A dedicated team of our AP specialists to manage their entire process.
- Our AI-powered automation platform to handle the high-volume, repetitive tasks.
- Weekly performance reporting and regular strategic reviews.
- A flexible model that could scale instantly as their invoice volume continued to grow.
What Our Clients Are Saying
We're proud to be a trusted partner in our clients' success. Hear directly from finance leaders who have transformed their operations with LiveHelpIndia.
"LiveHelpIndia transformed our AP department from a chaotic cost center into a streamlined, strategic asset. The accuracy is incredible, and the visibility we've gained into our spending is a game-changer. Our month-end close is now 3 days faster."
"As an AP Manager, my biggest fear was losing control by outsourcing. The reality was the opposite. I have more control and better data than ever before. My team is finally free from chasing paper and can focus on vendor analysis and cost-saving initiatives."
"The security and compliance features were critical for us in the healthcare space. LiveHelpIndia's SOC 2 certification gave us the confidence to move forward, and their team has been incredibly professional and responsive. Implementation was seamless."
"We were growing so fast that our manual processes were breaking. LiveHelpIndia provided a solution that scaled with us instantly. We've tripled our invoice volume without adding any headcount to our finance team. It's been essential for our growth."
"The integration with our NetSuite ERP was flawless. The LiveHelpIndia team understood our requirements perfectly and had us up and running in weeks. The data synchronization is reliable and has saved us countless hours of manual reconciliation."
"The ROI was clear within the first quarter. The reduction in late fees and the early payment discounts we're now capturing have more than paid for the service. It's one of the best business decisions we've made."
Frequently Asked Questions
Have questions? We have answers. Here are some of the most common inquiries we receive from prospective clients about our invoice processing services.
Data security is our highest priority. We are SOC 2 Type II and ISO 27001 certified, which means our processes and systems are regularly audited to meet the strictest security and confidentiality standards. All data is encrypted both in transit and at rest, and we employ robust access controls to ensure only authorized personnel can view your information.
Our solution is designed to be platform-agnostic. We have pre-built integrations for most major accounting and ERP systems, including QuickBooks (Online & Desktop), Xero, NetSuite, SAP, Oracle, Microsoft Dynamics, and many more. If you use a custom or industry-specific system, our team can typically build a custom integration to meet your needs.
We guarantee a data capture accuracy rate of over 99.5%. We achieve this through a powerful combination of our advanced AI-powered Intelligent Document Processing (IDP) technology and a final human-in-the-loop verification step. This dual approach ensures that the data entering your system is exceptionally clean and reliable.
The implementation timeline can vary depending on the complexity of your workflows and integrations, but a standard implementation typically takes between 2 to 6 weeks. Our dedicated onboarding team manages the entire process to ensure a fast and smooth transition with minimal disruption to your daily operations.
We offer flexible and transparent pricing models to fit different business needs. The most common models are a per-invoice fee or a fixed monthly subscription based on your average invoice volume. We also offer dedicated team models for larger enterprises. There are no hidden fees, and our pricing is designed to provide a clear and significant return on your investment.
Yes, absolutely. Our AI technology can accurately process invoices in over 50 languages and virtually all currencies. This makes our service ideal for businesses with international suppliers and global operations, ensuring seamless and consistent processing regardless of the invoice's origin.