Managed Cybersecurity Outsourcing Services
Stop fighting a losing battle against cyber threats.
Get an elite, 24/7 security team and enterprise-grade technology for a fraction of the cost.
Secure your business, achieve compliance, and focus on growth. We'll handle the rest.
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Why Outsource Your Cybersecurity to LiveHelpIndia?
In today's threat landscape, cybersecurity isn't an IT problem; it's a business survival issue. We provide more than just tools and alerts. We deliver a strategic partnership focused on resilience, compliance, and peace of mind.
Elite Expertise, On-Demand
Instantly access a global team of certified security analysts, threat hunters, and incident responders. We bridge your talent gap and bring decades of cross-industry experience to your defense.
Drastic Cost Reduction
Eliminate the six-figure salaries, expensive software licenses, and 24/7 staffing challenges. Our outsourced model can reduce your Total Cost of Ownership (TCO) for security by up to 60%.
24/7/365 Vigilance
Threats don't sleep, and neither do we. Our global Security Operations Centers (SOCs) provide round-the-clock monitoring, ensuring threats are detected and neutralized in minutes, not days.
Verifiable Trust & Compliance
Don't just hope you're secure. Prove it. Our CMMI 5, SOC 2, and ISO 27001 certifications provide independently audited assurance that your data and operations are in safe hands.
Enterprise-Grade Tech Stack
Leverage our multi-million dollar security technology stack, including advanced SIEM, SOAR, EDR, and threat intelligence platforms, without the capital expenditure or implementation headaches.
Scale with Confidence
As your business grows, your security posture scales seamlessly with you. We handle the complexities of protecting new cloud environments, remote workers, and expanding digital footprints.
Total Transparency & Control
Outsourcing doesn't mean losing visibility. Through our client portal, you get real-time dashboards, comprehensive reports, and a clear view of your security posture at all times.
An Extension of Your Team
We work collaboratively with your existing IT staff, augmenting their capabilities and freeing them to focus on strategic initiatives. We're not just a vendor; we're your dedicated security arm.
Rapid Incident Response
When an incident occurs, every second counts. Our established playbooks and expert responders ensure swift containment and eradication, minimizing business impact and recovery time.
Our Managed Cybersecurity Services
We offer a full spectrum of managed security services designed to protect your organization from every angle. Our modular approach allows you to build a security program that fits your specific needs and budget.
Managed SIEM & 24/7 SOC
The cornerstone of modern defense. We deploy, manage, and monitor a Security Information and Event Management (SIEM) platform, correlating logs from across your entire IT environment. Our 24/7 Security Operations Center (SOC) analysts investigate every alert, eliminating false positives and escalating real threats.
- Real-time threat detection and alerting.
- Log collection, correlation, and analysis.
- Compliance reporting for PCI DSS, HIPAA, GDPR.
Managed Detection & Response (MDR)
Go beyond basic alerting with proactive threat hunting. Our MDR service combines advanced Endpoint Detection and Response (EDR) technology with elite human analysts to actively hunt for, investigate, and neutralize advanced threats that bypass traditional defenses.
- Proactive threat hunting by expert analysts.
- Rapid containment and neutralization of threats.
- Deep forensic investigation into attacker activity.
Vulnerability Management & Penetration Testing
You can't protect against weaknesses you don't know you have. We provide continuous vulnerability scanning, risk prioritization, and remediation guidance. Our expert penetration testers simulate real-world attacks to identify exploitable flaws before attackers do.
- Continuous scanning of internal and external assets.
- Risk-based prioritization to fix what matters most.
- Simulated attacks to test real-world defenses.
Cloud Security Posture Management (CSPM)
Secure your AWS, Azure, or GCP environments. We continuously monitor your cloud infrastructure for misconfigurations, compliance violations, and excessive permissions, providing automated remediation to close security gaps before they can be exploited.
- Detect and remediate cloud misconfigurations.
- Ensure compliance with CIS benchmarks and other standards.
- Visualize and secure your entire cloud attack surface.
Managed Phishing Defense & Security Awareness
Your employees are your first line of defense, but also your biggest target. We combine advanced email security gateways with continuous, simulated phishing campaigns and user training to build a resilient, security-aware culture.
- Block phishing, malware, and business email compromise.
- Train employees to recognize and report suspicious emails.
- Measure and improve your organization's security posture.
Managed Firewall & Network Security
Ensure your network perimeter is rock-solid. We provide 24/7 management, monitoring, and policy administration for your firewalls, intrusion prevention systems (IPS), and other network security devices, ensuring they are always optimized and up-to-date.
- Expert firewall policy and rule management.
- Intrusion detection and prevention monitoring.
- Secure VPN and remote access management.
Compliance Management as a Service
Navigating the alphabet soup of regulations (GDPR, HIPAA, PCI DSS, CCPA) is a full-time job. Our experts act as your compliance partners, helping you map controls, gather evidence, and prepare for audits, turning compliance from a burden into a business enabler.
- Audit readiness and support.
- Continuous compliance monitoring and reporting.
- Policy and procedure development.
Digital Forensics & Incident Response (DFIR)
When a breach occurs, a swift and expert response is critical. Our on-demand DFIR team can be deployed to investigate incidents, determine the root cause, preserve evidence, and guide you through the recovery process to minimize damage and downtime.
- Rapid response to contain active breaches.
- In-depth forensic analysis of compromised systems.
- Post-incident reporting and remediation guidance.
Cloud Workload Protection Platform (CWPP)
Protect your servers and containers, wherever they run. Our CWPP solution provides advanced threat detection, vulnerability management, and integrity monitoring for your workloads in the cloud, on-premises, and in hybrid environments.
- Real-time threat detection for servers and containers.
- Vulnerability shielding for unpatched systems.
- File integrity monitoring and compliance enforcement.
OT/ICS Security Monitoring
Protect your critical operational technology (OT) and industrial control systems (ICS). We provide specialized monitoring for manufacturing, utilities, and critical infrastructure, detecting threats without disrupting sensitive production environments.
- Passive network monitoring for OT environments.
- Asset discovery and vulnerability identification.
- Detection of threats specific to industrial protocols.
Threat Intelligence Services
Stay ahead of the attackers. We provide curated, actionable threat intelligence relevant to your industry and geography. This intelligence enriches our detection capabilities and helps you make proactive, risk-informed security decisions.
- Proactive alerts on emerging threats and campaigns.
- Dark web monitoring for compromised credentials.
- Strategic intelligence to inform your security roadmap.
Application Security Testing (AST)
Secure your software development lifecycle. We offer static (SAST) and dynamic (DAST) application security testing to identify and remediate vulnerabilities in your custom-developed applications before they reach production.
- Integration into your CI/CD pipeline.
- Identification of common vulnerabilities like SQL injection.
- Expert remediation guidance for your developers.
Identity & Access Management (IAM)
Ensure the right people have the right access to the right resources. We help you implement and manage robust IAM solutions, including multi-factor authentication (MFA), single sign-on (SSO), and privileged access management (PAM) to prevent unauthorized access.
- Strengthen authentication with MFA.
- Simplify user access with SSO.
- Secure and monitor privileged accounts.
Data Loss Prevention (DLP)
Discover, classify, and protect your sensitive data, whether it's at rest, in motion, or in use. Our managed DLP service helps prevent accidental or malicious data exfiltration via email, cloud apps, or removable media.
- Identify and classify sensitive data across your organization.
- Monitor and block unauthorized data transfers.
- Enforce data handling policies and regulations.
Virtual CISO (vCISO)
Get executive-level security leadership without the executive-level salary. Our vCISO service provides you with a dedicated security strategist to help you build your security program, manage risk, report to the board, and align security with your business objectives.
- Strategic security roadmap development.
- Risk management and board-level reporting.
- Vendor security and third-party risk management.
In-House SOC vs. Managed Outsourcing
Building and maintaining an effective 24/7 Security Operations Center is a massive undertaking. See how outsourcing to LiveHelpIndia provides superior protection at a predictable cost.
| Feature | In-House SOC | LiveHelpIndia Outsourced SOC |
|---|---|---|
| Cost | High (Salaries, Software, Hardware) | Predictable, Lower TCO (up to 60% less) |
| Staffing | Difficult to hire, train, and retain 24/7 staff | Instant access to a large, certified team |
| Expertise | Limited to the skills of your team | Broad expertise across all security domains |
| Coverage | Gaps in coverage are common (nights, weekends) | Guaranteed 24/7/365 monitoring |
| Technology | Massive capital expenditure and maintenance | Access to enterprise-grade tech stack included |
| Threat Intelligence | Often generic or requires expensive feeds | Integrated, curated, and actionable intelligence |
| Deployment Time | 6-12+ months | Weeks |
| Focus | Your team is distracted from other IT priorities | Your team can focus on strategic business goals |
Your Path to Enhanced Security
We follow a structured, four-step process to ensure a seamless onboarding experience and deliver immediate value, transforming your security posture from day one.
Discover & Strategize
We start by understanding your business, risk profile, and existing environment. Together, we define clear security goals and tailor a service plan that aligns with your objectives and compliance needs.
Onboard & Integrate
Our experts seamlessly integrate our technology with your infrastructure. We deploy agents, configure log sources, and tune our systems to your specific environment, ensuring comprehensive visibility without business disruption.
Monitor & Respond
This is where our 24/7 SOC takes over. We continuously monitor your environment, analyze alerts, hunt for threats, and provide rapid response to contain and neutralize any malicious activity, keeping you informed every step of the way.
Report & Optimize
Security is a continuous process. We provide regular, actionable reports and hold strategic reviews to discuss your security posture, emerging threats, and opportunities for improvement, ensuring your defenses constantly evolve.
Client Success Stories
Securing a FinTech Innovator for PCI DSS Compliance and Growth
FinTech / SaaSA rapidly growing FinTech startup providing a mobile payment platform needed to achieve PCI DSS compliance to secure major partnerships. Their small IT team lacked the specialized security expertise and 24/7 monitoring capabilities required to meet the stringent standards and protect sensitive customer financial data.
"LiveHelpIndia didn't just get us over the compliance finish line; they built a security foundation we can grow on. Their 24/7 SOC is like having an enterprise security team on staff for a fraction of the cost. We passed our PCI audit on the first attempt."
Key Challenges
- Urgent need to achieve PCI DSS Level 1 compliance.
- Lack of in-house 24/7 security monitoring capabilities.
- Limited budget for expensive security tools and personnel.
- Needed to prove a robust security posture to potential enterprise clients.
Our Solution
- Deployed a managed SIEM for log collection and monitoring.
- Implemented Managed Detection & Response (MDR) on critical servers.
- Provided continuous Vulnerability Management to identify and prioritize risks.
- Delivered compliance-specific reporting and audit support for PCI DSS.
Protecting Patient Data for a Mid-Sized Healthcare Network
HealthcareA regional network of clinics and hospitals was struggling with the threat of ransomware and the complexities of HIPAA compliance. Their IT team was overwhelmed with alerts from various disconnected security tools and feared a data breach that could compromise patient trust and result in massive fines.
"The peace of mind is invaluable. We went from constant alert fatigue to having a clear, prioritized view of our risks. LiveHelpIndia's team understands healthcare and HIPAA, and their rapid response capabilities have already proven their worth."
Key Challenges
- High risk of ransomware attacks targeting patient data (ePHI).
- Complex HIPAA Security Rule compliance requirements.
- Alert fatigue from too many uncontextualized security alerts.
- Protecting a diverse network of legacy and modern medical devices.
Our Solution
- Consolidated security monitoring with our 24/7 SOC and SIEM.
- Deployed MDR with ransomware canary file detection.
- Conducted regular phishing simulations and security awareness training.
- Provided HIPAA-specific risk assessments and compliance reporting.
Securing OT and IT Environments for a Global Manufacturer
ManufacturingA large manufacturing firm with a global footprint faced the unique challenge of securing both its corporate IT network and its sensitive Operational Technology (OT) environment. A disruption to their industrial control systems (ICS) could halt production, costing millions per day.
"Securing our plant floor was a challenge no other provider could confidently tackle. LiveHelpIndia brought the specialized OT security expertise we needed. They gave us visibility into a part of our network that was previously a black box, without risking our production uptime."
Key Challenges
- Convergence of IT and OT networks creating new attack vectors.
- Lack of visibility into the OT/ICS environment.
- High cost of production downtime due to a potential cyber attack.
- Protecting legacy industrial systems that cannot be easily patched.
Our Solution
- Implemented specialized OT/ICS Security Monitoring for the plant network.
- Unified IT and OT security visibility in a single SIEM platform.
- Developed a joint IT/OT incident response plan.
- Provided vulnerability management with a focus on compensating controls for unpatchable systems.
Our Security Technology Stack & Tools
We leverage a best-of-breed technology stack to deliver our services, ensuring you benefit from the latest innovations in cybersecurity without the overhead of procurement and management.
Trusted by Businesses Like Yours
"The onboarding process was incredibly smooth. Within weeks, we had more visibility into our network than we'd had in years. Their team feels like a true extension of ours, always responsive and proactive."
"As a law firm, data confidentiality is paramount. LiveHelpIndia's SOC 2 certification gave our partners the confidence we needed. Their expertise in compliance has been a game-changer for us."
"We experienced a minor incident, and their incident response team was engaged and had it contained within 30 minutes. That speed and professionalism saved us from a much bigger problem. Worth every penny."
"The vCISO service gave us the strategic direction we desperately needed. Our security roadmap is now aligned with our business goals, and I can finally have an intelligent conversation about risk with our board."
"Their cloud security team found critical misconfigurations in our AWS environment that our own team had missed for months. They not only found the issues but helped us implement automated remediation."
"The cost savings are real. We reallocated the budget we would have spent on three in-house analysts and a SIEM license to product development, accelerating our time to market. It's a clear ROI."
Frequently Asked Questions
We treat your data with the utmost care, operating under strict, audited security frameworks. We are SOC 2 Type II, ISO 27001, and CMMI Level 5 certified. Data is encrypted in transit and at rest, and access is restricted to authorized personnel on a need-to-know basis. All our analysts are full-time, vetted employees who sign strict confidentiality agreements.
Our onboarding is a structured, four-step process: 1) Discovery & Strategy, 2) Onboarding & Integration, 3) Monitoring & Response, and 4) Reporting & Optimization. A dedicated onboarding manager will guide you through each step, from initial goal setting to deploying agents and configuring log sources. Our goal is to start providing value within the first few weeks.
We operate as a seamless extension of your team. We establish clear communication channels (e.g., Slack, Teams), escalation procedures, and reporting cadences. We handle the 24/7 monitoring and initial triage, escalating validated incidents to your team with actionable intelligence and remediation recommendations. This frees your team from alert fatigue to focus on strategic projects.
Our pricing is typically a predictable monthly subscription based on factors like the number of users, servers, and data volume (for SIEM). This model provides cost certainty and avoids the massive capital expenditures of building an in-house SOC. We offer tiered packages and can create custom plans to fit your specific needs and budget.
When a high-fidelity threat is detected, our Incident Response process kicks in immediately. Our SOC analysts perform initial containment actions (e.g., isolating a host) as defined in our agreed-upon playbook. We then notify your designated points of contact with a detailed report, including the scope of the incident, actions taken, and recommended next steps for remediation.
Absolutely. Our Compliance Management services are designed to make audits less painful. We help you prepare by mapping controls, gathering evidence from our monitoring systems, and providing the necessary reports and documentation to satisfy auditors for standards like PCI DSS, HIPAA, GDPR, and ISO 27001.
Ready to Build Your Digital Fortress?
Stop reacting to threats and start proactively defending your business. Schedule a free, no-obligation consultation with one of our security strategists to discuss your unique challenges and build a plan for a more secure future.
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