Outsource Product Catalog & Listing Management
Stop letting inaccurate listings and chaotic catalogs kill your sales.
We deliver pixel-perfect, conversion-focused product data management so you can dominate every marketplace.
Why Outsource Catalog Management to Us?
Boost Sales
Optimized, accurate, and compelling product listings directly translate to higher conversion rates and increased revenue across all your sales channels.
Reclaim Time
Free your internal teams from tedious data entry and validation. Let them focus on strategic growth initiatives while we handle the operational details.
Enhance Accuracy
Our meticulous processes, powered by AI and human oversight, eliminate costly errors, reduce returns, and build customer trust through data consistency.
Scale Faster
Rapidly expand your product offerings and enter new marketplaces without the bottleneck of manual listing creation. We scale our team with your needs.
Improve Compliance
We ensure your listings meet the unique, and often complex, requirements of each marketplace, from Amazon and eBay to specialized B2B platforms.
Better SEO
Our experts optimize titles, descriptions, and attributes with relevant keywords, improving your products' visibility in both marketplace and organic search results.
Expert Teams
Gain immediate access to a trained team with deep expertise in various e-commerce platforms and PIM systems, without the cost of hiring and training.
AI-Powered Efficiency
We leverage AI for data extraction, categorization, and quality checks, delivering superior speed and accuracy that manual processes simply can't match.
Data-Driven Insights
Beyond management, we provide reporting on listing performance, helping you make smarter decisions about your product strategy and inventory.
Our Comprehensive Catalog Management Services
Product Catalog Data Entry
We handle the foundational, yet critical, task of accurately inputting product information from various sources into your e-commerce platform or PIM. Our process ensures every detail, from SKUs to specifications, is captured flawlessly.
- Reduces internal workload, freeing up your team for strategic tasks.
- Ensures high data accuracy from the start, preventing downstream errors.
- Accelerates the process of adding new products to your inventory.
Product Listing & SEO Optimization
We don't just list products; we optimize them to sell. This involves strategic keyword research and implementation in titles, descriptions, and backend search terms to maximize visibility and search rankings on platforms like Amazon, Google Shopping, and more.
- Improves organic search ranking within marketplaces and on search engines.
- Increases click-through rates with compelling, keyword-rich titles.
- Boosts conversion by aligning listing language with customer search intent.
Product Image Processing & Editing
High-quality images are non-negotiable. Our team edits and formats your product photos to meet the specific requirements of each channel, including background removal, resizing, cropping, and color correction, ensuring a professional and consistent look.
- Enhances the visual appeal of your products, leading to higher engagement.
- Ensures compliance with marketplace image guidelines, avoiding listing suppression.
- Creates a uniform, professional brand image across all your listings.
Catalog Data Cleansing & Normalization
Over time, product data can become inconsistent and messy. We conduct comprehensive audits to identify and correct duplicates, standardize formats (e.g., units of measure), and enrich incomplete records, creating a single source of truth.
- Improves the customer experience by providing reliable, consistent information.
- Reduces operational inefficiencies caused by bad data.
- Creates a clean, trustworthy dataset for analytics and business intelligence.
Product Taxonomy & Category Management
A logical product hierarchy is crucial for user navigation and SEO. We design and implement intuitive taxonomy structures, ensuring every product is correctly categorized and has the right attributes, making it easy for customers to find what they need.
- Improves on-site search and faceted navigation for a better user experience.
- Boosts SEO by creating logical URL structures and internal linking.
- Ensures products are listed in the correct marketplace categories for maximum visibility.
Bulk Product Uploads & Updates
Whether you're launching a new collection or implementing a pricing update across thousands of SKUs, we manage the process efficiently. We are experts in using platform-specific templates and tools for error-free bulk operations.
- Saves hundreds of hours of manual work, especially for large catalogs.
- Minimizes the risk of widespread errors that can occur with manual bulk edits.
- Enables rapid implementation of strategic changes like promotions or new product lines.
Multi-Channel Marketplace Management
We tailor your product listings for the unique requirements of various marketplaces, including Amazon, eBay, Walmart, Shopify, and Magento. This includes mapping attributes, adjusting content, and managing channel-specific pricing rules.
- Expands your market reach by simplifying entry into new sales channels.
- Ensures brand and data consistency across all customer touchpoints.
- Maximizes sales potential by optimizing for each platform's algorithm.
PIM/PXM System Integration & Management
We help you centralize your product information by managing your Product Information Management (PIM) or Product Experience Management (PXM) system. This includes setup, data migration, workflow configuration, and ongoing maintenance.
- Creates a single, reliable source of product data for your entire organization.
- Streamlines the process of distributing product information to all channels.
- Enhances collaboration between marketing, sales, and product teams.
Competitor & Pricing Analysis
We monitor your competitors' listings and pricing strategies to identify opportunities. This intelligence helps you make informed decisions on pricing, promotions, and product positioning to maintain a competitive edge.
- Enables dynamic pricing strategies to maximize profit margins and sales volume.
- Provides insights into market trends and competitor product assortments.
- Helps identify gaps in the market that your products can fill.
Product Description Copywriting
Our copywriters create compelling, benefit-driven product descriptions that not only inform but also persuade. We blend brand voice with SEO best practices to craft content that resonates with your target audience and drives conversions.
- Increases conversion rates by effectively communicating product value.
- Reduces customer inquiries and returns by setting clear expectations.
- Strengthens your brand identity with consistent, high-quality messaging.
Amazon A+/EBC Content Creation
Elevate your Amazon listings with visually rich A+ (or Enhanced Brand Content). Our team designs and develops compelling modules that combine high-quality imagery and persuasive copy to tell your brand story and highlight key product features.
- Proven to increase conversion rates on Amazon product detail pages.
- Differentiates your products from competitors with a premium look and feel.
- Provides more space to answer customer questions and overcome objections.
360-Degree Product Image Management
For products where detail is key, we manage the process of creating and implementing 360-degree spin photography. This immersive experience allows customers to view products from every angle, increasing confidence and reducing purchase hesitation.
- Significantly boosts customer engagement and time spent on the product page.
- Reduces return rates by providing a more accurate representation of the product.
- Offers a competitive advantage and a modern, high-tech shopping experience.
AI-Powered Product Attribute Tagging
We utilize advanced AI models to automatically analyze product images and descriptions to extract and apply relevant attributes and tags. This accelerates categorization and enhances the discoverability of your products through faceted search.
- Dramatically speeds up the process of enriching product data.
- Improves the accuracy and comprehensiveness of product attributes.
- Enhances on-site search functionality, allowing customers to filter and find products easily.
Product Data Governance & Compliance
We establish and enforce rules and standards for your product data. This ensures that all information entering your systems is compliant, consistent, and meets your quality benchmarks, protecting the integrity of your catalog over the long term.
- Prevents the degradation of data quality as your catalog grows.
- Ensures compliance with industry and regulatory standards.
- Establishes clear ownership and processes for data management within your organization.
Ongoing Catalog Maintenance & Support
A product catalog is never truly "finished." We provide continuous support to manage day-to-day updates, including price changes, inventory status updates, adding new product variations, and retiring discontinued items, ensuring your catalog is always current.
- Ensures customers always see accurate, up-to-date information.
- Prevents stockout issues and customer frustration from inaccurate inventory levels.
- Provides a reliable, ongoing resource for all your catalog management needs.
Success Stories in Catalog Management
Case Study: Scaling a Fashion Retailer Across Marketplaces
Industry: Apparel & Fashion
Client Overview: A mid-sized fashion brand with a successful Shopify store wanted to expand its reach by selling on Amazon, Walmart, and eBay. They had a catalog of over 5,000 SKUs with multiple variations (size, color) but lacked the internal resources to manage the complex listing requirements of each new channel.
Key Challenges:
- Inconsistent product data and image formats across their existing systems.
- Lack of expertise in the specific category and attribute requirements for each marketplace.
- The overwhelming manual effort required to create and upload thousands of unique listings.
- Difficulty in keeping inventory levels synchronized across all four channels.
Our Solution:
We deployed a dedicated team to act as their outsourced catalog management department. Our approach included:
- Data Normalization: We first cleansed and standardized their entire product catalog in a central spreadsheet, creating a "single source of truth."
- Image Optimization: All product images were processed to meet the specific resolution, background, and format requirements of Amazon, Walmart, and eBay.
- Channel-Specific Optimization: We rewrote titles and descriptions, and mapped product attributes (e.g., material, style) to the unique taxonomies of each marketplace.
- Bulk Upload & Verification: Using platform-specific templates, we executed bulk uploads and performed rigorous quality checks to ensure all listings went live without errors.
"LiveHelpIndia didn't just list our products; they built our multi-channel foundation. Their attention to detail was incredible. We couldn't have scaled this fast or this efficiently without them."
Case Study: Digitizing an Industrial B2B Catalog
Industry: Manufacturing & Industrial Supply
Client Overview: A large distributor of industrial parts and components with a 50,000-item print catalog needed to launch a comprehensive e-commerce website. Their product data was scattered across PDF files, spreadsheets, and legacy ERP systems, with highly technical and unstructured specifications.
Key Challenges:
- Extracting and structuring decades of complex technical data (e.g., tolerances, material grades, compatibility).
- Lack of high-quality digital images for the majority of their products.
- Designing a logical taxonomy and faceted search to help engineers and technicians find specific parts.
- Ensuring data accuracy, which is critical for B2B purchasing to avoid costly order errors.
Our Solution:
We undertook a massive data digitization and enrichment project. Our strategy was built on precision and structure:
- AI-Powered Data Extraction: We used AI tools to scan PDFs and extract key specifications, which were then validated by subject matter experts.
- Taxonomy Development: We worked with their engineers to build a multi-level product taxonomy that mirrored how their customers search for products.
- Data Enrichment: We standardized all technical attributes and, where necessary, sourced missing data and created standardized product descriptions.
- PIM Implementation Support: We formatted all data for seamless import into their new Product Information Management (PIM) system, which would feed their e-commerce site.
"The task of digitizing our catalog seemed impossible. LiveHelpIndia's team brought the process, technology, and expertise to turn our mess of data into a structured, valuable asset. Our new website is a direct result of their foundational work."
Case Study: Enhancing Amazon Presence for a CE Brand
Industry: Consumer Electronics
Client Overview: An innovative consumer electronics brand was struggling to make its products stand out in the crowded Amazon marketplace. Their listings were basic, lacked compelling content, and were not optimized for Amazon's search algorithm, leading to poor visibility and low conversion rates.
Key Challenges:
- Low search ranking for primary product keywords on Amazon.
- High bounce rates from product pages due to uninspired content.
- Competitors were using A+ Content and videos, making their own listings look amateurish.
- Inconsistent branding and messaging across their product line.
Our Solution:
We executed a complete overhaul of their Amazon listings with a focus on conversion and brand storytelling:
- Keyword & SEO Optimization: We performed in-depth research on competitor keywords and customer search terms, then rebuilt all titles, bullet points, and backend search terms.
- A+ Content Creation: Our design team created a full suite of custom A+ Content modules, using lifestyle imagery and benefit-focused copy to showcase the products' unique value propositions.
- Image & Video Management: We optimized their main image stack for mobile viewing and helped them integrate product videos into their listings.
- Review & Question Monitoring: We provided support in monitoring customer questions and reviews to identify opportunities for improving the listing content further.
"Our Amazon store transformed from a simple sales channel into a true brand experience. The A+ Content they created was a game-changer, and the sales data speaks for itself. They are true Amazon experts."
Our Streamlined Process
1. Discovery & Scoping
We start by understanding your products, platforms, and goals to define the project scope and KPIs.
2. Data Collection & Prep
We gather all your product data and assets, then begin the cleansing and normalization process.
3. Execution & Optimization
Our team executes the core tasks—data entry, optimization, image editing—using our proven workflows.
4. Quality Assurance
A multi-layered QA process ensures all work is accurate, complete, and meets channel guidelines.
5. Reporting & Review
We deliver the completed work and provide regular reports on progress and performance.
Platforms & Tools We Master
What Our Clients Say
"Their team integrated seamlessly with ours. The accuracy and speed of their catalog updates have been a huge factor in our recent growth. Highly recommended."
"We handed them a chaotic spreadsheet of 10,000+ products. They handed us back a perfectly structured, optimized catalog ready for our new website. It was like magic."
"The quality of their product description copywriting and SEO optimization directly led to a noticeable increase in our Amazon sales. They understand how to sell online."
"As a startup, we couldn't afford an in-house data team. LiveHelpIndia gave us enterprise-level catalog management at a fraction of the cost. They are a vital partner."
"The communication and project management are top-notch. We always know the status of our tasks, and they consistently deliver on time. True professionals."
"Their expertise in handling the complexities of B2B catalog data, with all its technical specifications, was impressive. They saved us months of work."
Frequently Asked Questions
What kind of businesses do you work with?
We work with a wide range of businesses, from startups and small online sellers to large multi-channel retailers and B2B distributors. If you sell products online and struggle with managing your catalog, we can help. Our clients come from diverse industries including fashion, electronics, industrial supply, home goods, and more.
How do you ensure the security of my product data?
Data security is our top priority. We are an ISO 27001 and SOC 2 certified company, adhering to strict international security standards. We use secure, encrypted channels for all data transfer, implement role-based access controls, and sign comprehensive Non-Disclosure Agreements (NDAs) with all clients to ensure your proprietary information is always protected.
What is your pricing model?
We offer flexible engagement models to suit your needs. This includes dedicated full-time resources, hourly rates for ad-hoc tasks, and fixed-price project-based billing. We'll work with you to determine the most cost-effective model based on the volume and complexity of your catalog management requirements.
How do we communicate and manage tasks?
We assign a dedicated project manager to be your single point of contact. We are flexible and can adapt to your preferred communication tools, whether it's email, Slack, Microsoft Teams, or project management platforms like Asana, Trello, or Jira. We provide regular progress reports to ensure full transparency.
What is the typical turnaround time?
Turnaround time depends on the project's scope. For ongoing maintenance, we can often complete daily tasks within 24 hours. For large-scale projects like a full catalog build or migration, we will provide a detailed timeline during the scoping phase. Our goal is always to deliver high-quality work as efficiently as possible.
Can you work directly in our e-commerce platform or PIM?
Absolutely. Our teams are highly proficient in a wide array of platforms, including Shopify, Magento, BigCommerce, WooCommerce, Amazon Seller Central, and various PIM systems. We can work directly within your environment with secure, limited-access credentials, making the process seamless for your team.
Ready to Build a Flawless Product Catalog?
Stop losing sales to messy data. Let our experts build, optimize, and manage your product listings for maximum impact. Get a free, no-obligation consultation today.
Schedule Your Free Consultation