Outsource Product Catalog Management & Drive E-commerce Growth

Stop letting data entry errors and slow listing updates kill your sales.
Our AI-powered teams deliver accurate, SEO-optimized product catalogs across every channel.

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Trusted by global e-commerce leaders and rapidly growing brands:

Why Outsource Catalog Management to Us?

AI-Powered Accuracy

We leverage AI validation tools and machine learning algorithms to automate data checks, normalize attributes, and flag inconsistencies, reducing human error rates by up to 99.8% and ensuring pristine data quality.

Platform Agnostic Expertise

Our teams are proficient across all major e-commerce platforms (Shopify, Magento, BigCommerce), marketplaces (Amazon, eBay), and PIM systems (Akeneo, Salsify), eliminating steep learning curves.

Instantly Scalable Teams

Effortlessly scale your catalog management workforce up or down within 48-72 hours to handle seasonal peaks, new product launches, or market expansion without the overhead of hiring in-house.

Ironclad Data Security

As an ISO 27001 and SOC 2 certified company, we operate under strict data security protocols, NDAs, and encrypted environments to ensure your proprietary product information is always protected.

Accelerated Time-to-Market

Our streamlined, 24/7 operations ensure new products are listed faster, promotions are updated instantly, and your brand can react to market trends quicker than the competition.

Built-in SEO Optimization

We don't just list products; we optimize them. Our process includes keyword research, writing compelling, search-friendly descriptions, and structuring data to improve your organic visibility and sales.

Significant Cost Reduction

Reduce your operational overhead by up to 60%. Eliminate costs associated with hiring, training, and managing an in-house data entry team, and reinvest those savings into growth initiatives.

Dedicated Project Management

You get a single point of contact—a dedicated project manager who understands your brand and goals, providing regular reports and ensuring seamless communication and alignment with your team.

CMMI Level 5 Process Maturity

Our CMMI Level 5 appraisal signifies the highest level of process optimization and quality control, guaranteeing a predictable, reliable, and continuously improving service that delivers consistent results.

Our Comprehensive Catalog Management Services

From foundational data entry to strategic AI-driven optimization, our services cover the entire product information lifecycle. We ensure your catalog is not just managed, but transformed into a powerful asset for driving sales and enhancing customer experience.

Product Data Entry

We handle high-volume, accurate input of product information from various sources like spreadsheets, PDFs, or supplier websites into your e-commerce platform or PIM.

99.95% accuracy rate through a dual-keying and verification process.
Handling of all product types, including simple, configurable, and bundled products.
Rapid data entry for new product lines to accelerate your launch schedule.

Bulk Product Upload & Updates

Efficiently manage large-scale updates, price changes, and inventory adjustments using platform-specific CSV templates and bulk import tools, ensuring consistency across thousands of SKUs.

Expertise in creating and troubleshooting complex CSV files for all major platforms.
Scheduled bulk updates for seasonal pricing or promotional events.
Verification and reporting post-upload to confirm successful data changes.

Marketplace Listing Creation

We create and manage listings on major marketplaces like Amazon, eBay, and Walmart, ensuring full compliance with their specific guidelines, category structures, and data requirements.

Expertise in Amazon Seller Central, including flat-file creation and parent-child ASIN variations.
Management of eBay listings, including item specifics and store categories.
Ensuring data consistency for a seamless multi-channel shopping experience.

Product Taxonomy & Categorization

We develop and implement a logical and intuitive product categorization structure, making it easy for customers to navigate your store and for you to manage your inventory.

Creation of multi-level category trees that enhance user experience and SEO.
Accurate assignment of products to the correct categories and sub-categories.
Regular audits and refinement of taxonomy as your product line evolves.

SEO-Optimized Catalog Content

Our team writes unique, compelling, and keyword-rich product titles and descriptions that not only inform customers but also significantly boost your search engine rankings.

Plagiarism-free content that avoids duplicate content penalties.
Integration of primary and LSI keywords to capture search intent.
Crafting benefit-driven copy that increases conversion rates.

Product Image Processing & Editing

We ensure your product images are professional and uniform, with services including background removal, resizing, retouching, and formatting to meet platform specifications.

Standardization of all images for a clean, consistent look across your catalog.
Optimization of image file sizes for fast page loading without sacrificing quality.
Adding watermarks or branding elements as per your guidelines.

Product Attribute & Tag Management

We meticulously manage product attributes (size, color, material) and tags to power your site's filtered navigation, improve searchability, and provide customers with detailed information.

Creation and normalization of a comprehensive attribute set for your entire catalog.
Strategic tagging for internal search optimization and product recommendations.
Ensuring accuracy for complex configurable products.

Competitor Price & Data Monitoring

Stay ahead of the market with our competitor monitoring services. We track pricing, promotions, and product data from your key competitors to provide actionable insights for your strategy.

Regular reporting on competitor price changes and stock levels.
Analysis of competitor product descriptions and features for gap analysis.
Alerts for dynamic pricing adjustments based on predefined rules.

PIM & DAM System Management

We act as your dedicated administrators for Product Information Management (PIM) and Digital Asset Management (DAM) systems, ensuring a single source of truth for all product data.

Data cleansing, enrichment, and governance within your PIM platform.
Organizing and tagging assets in your DAM for easy retrieval and distribution.
Managing workflows for data approval and syndication to various channels.

Multi-channel Feed Management

We create, manage, and optimize product data feeds for various channels, including Google Shopping, Facebook/Instagram Shops, and other comparison shopping engines.

Custom feed creation tailored to the specific requirements of each channel.
Ongoing optimization of feeds to improve ad performance and reduce errors.
Integration with feed management tools like GoDataFeed or Feedonomics.

Product Data Normalization & Cleansing

We standardize inconsistent data from multiple suppliers into a single, clean format, resolving issues like varied spellings, units of measurement, and attribute names.

Elimination of duplicate product entries and consolidation of records.
Standardization of formats for weights, dimensions, and other technical specs.
Enrichment of incomplete product data to provide a full picture to customers.

AI-Driven Content Generation

Leverage the power of generative AI to create thousands of unique product descriptions at scale. Our human-in-the-loop process ensures AI-generated content is on-brand, accurate, and SEO-optimized.

Rapid generation of unique copy for large catalogs, avoiding duplicate content.
Custom prompt engineering to match your brand's specific tone and voice.
Human review and editing to ensure quality, factual accuracy, and emotional appeal.

360-Degree Image & Video Listing

Enhance your product pages with immersive content. We manage the processing and listing of 360-degree spin images and product videos to increase customer engagement and conversion.

Processing and uploading of image sequences for 360-degree viewers.
Embedding product demo or lifestyle videos onto product detail pages.
Ensuring rich media is optimized for performance across all devices.

AR-Ready 3D Model Preparation

Future-proof your catalog by preparing it for Augmented Reality experiences. We assist in managing and tagging 3D models of your products for use in "view in your room" AR applications.

Associating 3D model files (GLB, USDZ) with the correct product SKUs.
Ensuring model metadata is accurate for seamless AR integration.
A key step towards building a presence in the metaverse and immersive commerce.

Voice Search Optimization

We optimize your product data to be easily discoverable by voice assistants like Alexa and Google Assistant, structuring information in a conversational, question-and-answer format.

Formatting key product features into concise, spoken-word friendly snippets.
Utilizing schema markup to help voice assistants understand your product data.
Focusing on long-tail keywords that match natural language voice queries.

Our Proven 4-Step Process for Catalog Excellence

1. Discovery & Scoping

We start with a deep dive into your existing catalog, platforms, and workflows to understand your specific challenges and goals. We define KPIs and establish a clear project scope.

2. Strategy & SOP Creation

Based on the discovery, we design a custom workflow and create detailed Standard Operating Procedures (SOPs). This blueprint ensures consistency, quality, and efficiency for your project.

3. Execution & Quality Assurance

Our dedicated team executes the catalog tasks following the SOPs. A multi-layered QA process, combining AI tools and human oversight, ensures the highest level of accuracy before any data goes live.

4. Reporting & Optimization

We provide regular, transparent reports on progress and KPIs. We continuously analyze the process and results to identify opportunities for further optimization and efficiency gains.

Platforms & Tools We Master

Success Stories in Catalog Management

Accelerating Time-to-Market for a Mid-Sized Fashion Retailer

Fashion & Apparel

Fashionopoly, a growing online fashion brand, struggled with launching new collections quickly across their Shopify and Magento stores. Inconsistent product data, especially for sizing and materials, led to high customer service inquiries and returns.

"Their team became an extension of ours. New collections now go live in half the time, and our return rate due to incorrect information has plummeted. It's been a game-changer for our operational efficiency."

Jenna Raynor, E-commerce Manager, Fashionopoly

Key Challenges:

Significant delays in getting new seasonal collections online.
Inconsistent sizing charts and material information across platforms.
High volume of customer queries about product details.
Difficulty managing inventory updates between two different stores.

Our Solution:

Assigned a dedicated team with expertise in both Shopify and Magento.
Created standardized data templates and a centralized "master file" for all product information.
Implemented a rigorous QA process to verify all data before publishing.
Established a 24-hour turnaround time for all product updates and new listings.

50%

Faster Time-to-Market

20%

Reduction in Returns

40%

Decrease in Product-Related Support Tickets

Ensuring 99.8% Accuracy for a Large Electronics Distributor

Manufacturing & B2B Distribution

Aditech, a major distributor of electronic components, managed a massive catalog of over 500,000 SKUs. Their complex technical specifications were prone to data entry errors, which impacted B2B client trust and the functionality of their on-site search.

"The level of precision LiveHelpIndia brought to our catalog is something we couldn't achieve in-house. Our clients can now trust the data they see, and our sales team is more confident. The accuracy directly translated to a measurable sales uplift."

Aaron Welch, Operations Director, Aditech

Key Challenges:

High error rate in technical specifications (e.g., voltage, dimensions).
Inconsistent data formats from hundreds of different manufacturers.
Poor on-site search results due to unstructured attribute data.
Lack of a centralized system for managing product information.

Our Solution:

Implemented an AI-powered script to validate technical data against manufacturer spec sheets.
Performed a complete data normalization and cleansing project for the entire catalog.
Structured all data into a new PIM system for better governance and control.
Enriched product listings with standardized attributes to power faceted search.

99.8%

Data Accuracy Achieved

15%

Increase in Sales from Improved Search

70%

Reduction in Data Correction Requests

Enabling Scalable Growth for a Dropshipping Startup

E-commerce & Dropshipping

Gear-Up.me, a fast-growing PC components dropshipper, faced a major operational bottleneck. They needed to add hundreds of new products daily and manage fluctuating inventory from multiple suppliers, but couldn't afford a large, permanent in-house team.

"As a startup, flexibility is everything. LiveHelpIndia gave us a world-class operations team on demand. We handled a 3x volume increase over Black Friday without a single hiccup. We couldn't have grown this fast without them."

Alex Royce, Founder & CEO, Gear-Up.me

Key Challenges:

Inability to keep up with daily new product additions from suppliers.
Difficulty managing inventory and price syncs across multiple supplier feeds.
High operational costs relative to revenue for a lean startup.
Need to scale operations rapidly for peak shopping seasons.

Our Solution:

Provided a flexible, on-demand team that could be scaled with 48-hour notice.
Set up semi-automated processes for importing and normalizing supplier data feeds.
Handled all new product listings, content creation, and image editing.
Offered a cost-effective FTE model that was 60% cheaper than hiring locally.

Volume Handled During Peak Season

60%

Reduction in Operational Costs

100%

Uptime on Inventory Syncs

What Our Clients Say

"Their attention to detail is unmatched. We used to spend hours fixing listing errors, but now we can trust that our catalog is accurate and professional across all channels. It freed up my team to focus on marketing."

Elise HartmanE-commerce Director, Home Goods Retailer

"The scalability is a lifesaver. We doubled our SKU count in six months, and the LiveHelpIndia team scaled with us seamlessly. It felt like we had an internal department, but without the fixed costs."

Ryan CaldwellCEO, Sports Equipment Startup

"Their expertise in Amazon Seller Central saved us. We were struggling with flat files and variation listings. They sorted out our entire catalog, which led to a noticeable increase in our Buy Box percentage."

Sophia DaltonMarketplace Manager, Consumer Electronics Brand

"The communication and project management are top-notch. Our dedicated manager is always responsive and provides clear, actionable reports. We always know the status of our projects."

Marcus DyerOperations Lead, B2B Industrial Supply

"We were hesitant about outsourcing such a critical function, but their security credentials (ISO 27001) and professional process gave us the confidence we needed. They treat our data with the utmost care."

Chloe HollandCTO, Online Pharmacy

"It's not just data entry; it's strategic. The team provides suggestions for improving our taxonomy and optimizing descriptions for SEO. That value-add is what makes them a true partner."

Nathan CarterDigital Strategy Manager, Auto Parts Retailer

Frequently Asked Questions

Our teams are platform-agnostic and highly experienced with all major e-commerce systems, including Shopify, Magento (Adobe Commerce), BigCommerce, WooCommerce, and Volusion. We are also experts in managing listings on marketplaces like Amazon Seller Central, eBay, Walmart Marketplace, and more.

We employ a multi-tiered quality assurance (QA) process. This includes initial data entry, a review by a second team member, and final validation by a QA lead. We also utilize AI-powered scripts to automate checks for common errors, inconsistencies, and formatting issues, allowing us to achieve up to a 99.95% accuracy rate.

We offer flexible engagement models to suit your needs. This includes dedicated full-time employees (FTEs) for ongoing work, managed teams (PODs) for larger projects, and project-based pricing for one-off tasks like a full catalog cleanup. Our most popular model is the dedicated FTE, which provides a cost-effective, expert resource that functions as an extension of your team.

Data security is our top priority. We are an ISO 27001 and SOC 2 certified company, adhering to strict international security standards. All client data is handled within secure, encrypted networks with restricted access. We sign comprehensive Non-Disclosure Agreements (NDAs) and ensure full compliance with data privacy regulations.

Our standard turnaround time can be as fast as 24 hours for regular volumes. For large bulk uploads or complex products, we establish a clear timeline during the project scoping phase. Our global, 24/7 operational capability allows us to offer some of the fastest turnaround times in the industry.

Absolutely. Our service is comprehensive. We have a dedicated team of content writers who create unique, compelling, and SEO-optimized product descriptions. Our image editing team can handle background removal, retouching, resizing, and formatting to ensure your product visuals are professional and consistent.

Ready to Transform Your Product Catalog?

Stop losing sales to inaccurate data and slow processes. Let our expert team turn your product catalog into a high-performing, sales-driving asset. Schedule a free, no-obligation consultation to discuss your needs and get a custom quote.

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