Get a dedicated team of certified HRTech experts to manage your HRIS, payroll, and benefits administration. We use AI-powered workflows to cut administrative costs by up to 60% and eliminate operational overhead.
Request a Free ConsultationFor growing companies, HR technology is a double-edged sword. You need it to scale, but managing it steals focus from what matters most: your people.
Disconnected systems, manual data entry, complex payroll, and ever-changing compliance laws create a constant drag on your HR and leadership teams. It’s time to break the cycle.
We provide a managed HRTech service that combines certified human expertise with AI-powered automation. We handle the platforms, processes, and problems, so you can get back to building a world-class team. Stop managing software and start leading your workforce.
If you're like most leaders at growing companies, your day is consumed by tasks that don't move the needle. You're wrestling with software instead of mentoring your team. This is a bottleneck to growth. We take it all off your plate.
Your best people are bogged down with manual data entry, running reports, and fixing errors between your HRIS, payroll, and benefits platforms.
Worried about keeping up with hundreds of changing federal, state, and local labor laws? A single mistake can lead to costly fines.
Hiring, training, and retaining certified experts for Workday, SAP, or ADP is costly and time-consuming. When they leave, their knowledge walks out the door.
When your systems don't talk to each other, you can't trust your data. This makes strategic workforce planning impossible.
LiveHelpIndia provides a single, managed solution to eliminate these problems permanently. We become your expert HR operations team, powered by AI.
Comprehensive solutions designed to streamline your operations, ensure compliance, and empower your workforce with modern, AI-enabled technology.
We become the expert administrators for your core HR Information System (e.g., Workday, BambooHR, SAP SuccessFactors). We handle configuration, user management, security, and reporting, ensuring your most critical HR asset runs flawlessly.
From data collection to final disbursement and tax filing, we manage the entire payroll lifecycle. Our AI-verified process eliminates errors, ensures compliance, and guarantees your team is paid accurately and on time, every time.
We manage your benefits programs, from open enrollment support and carrier connections to invoice reconciliation. We provide your employees with a dedicated point of contact for their benefits questions, enhancing their experience.
We administer your ATS to ensure a smooth and efficient recruitment process. We manage job postings, candidate pipelines, user permissions, and reporting, helping you hire faster and provide a better candidate experience.
We automate and manage the entire employee lifecycle from offer letter to exit interview. Our workflows ensure all paperwork is completed, access is provisioned/revoked correctly, and new hires have a seamless Day 1 experience.
We manage the complex and time-consuming task of regulatory reporting. This includes EEO-1, VETS-4212, and ACA reporting in the US, as well as other local and global requirements, protecting you from audits and fines.
We oversee your timekeeping systems to ensure accurate tracking of hours, overtime, and leave. Our team handles exceptions, manages accrual policies, and ensures data flows perfectly into your payroll system.
We provide administrative support for your performance review cycles. We configure the system, manage timelines and notifications, and generate reports, allowing your HR team to focus on coaching managers and employees.
We transform your raw HR data into actionable insights. Our team builds and maintains custom dashboards to track key metrics like headcount, turnover, time-to-hire, and diversity, enabling data-driven workforce decisions.
We manage and optimize your ESS portal to empower employees and reduce the burden on your HR team. We ensure the portal is user-friendly, up-to-date, and provides employees with the information they need, 24/7.
While you set the strategy, we handle the administrative side of compensation. We manage salary structures, bonus/commission calculations, and provide data support for benchmarking exercises to ensure you remain competitive.
We analyze your existing manual HR processes and replace them with automated workflows. From promotion approvals to employee data changes, we use the full power of your HR tech stack to eliminate bottlenecks and manual work.
We manage the backend of your LMS, including course uploads, user enrollments, reporting, and technical support. This allows your training team to focus on creating great content, not wrestling with the platform.
When you adopt a new HR tool, we manage the technical heavy lifting. We specialize in migrating data from legacy systems and building robust integrations between platforms, ensuring a clean setup from day one.
We deploy and manage an AI-powered chatbot that can instantly answer common employee questions about payroll, benefits, and company policy. The chatbot handles Tier-1 support, freeing up your HR team for more complex issues.
We combine deep HR domain expertise with enterprise-grade technology to deliver a service that is secure, scalable, and relentlessly focused on your growth.
We leverage AI and Robotic Process Automation (RPA) to automate repetitive tasks like data entry and reconciliation. This reduces errors to near-zero and cuts processing time by over 50%, savings we pass directly to you.
Your employee data is your most sensitive asset. As a SOC 2 and ISO 27001 certified company, we provide enterprise-grade security, encryption, and access controls that are continuously audited, giving you complete peace of mind.
Stop the expensive cycle of hiring and training. You get immediate access to our 1000+ strong team of certified professionals across every major HR platform, including Workday, SAP SuccessFactors, Oracle, and ADP.
Your needs change as you grow. Our model allows you to scale your support team up or down in as little as 48 hours, ensuring you only pay for what you need, exactly when you need it. No more fixed headcount costs.
We deliver a clear return on investment by reducing administrative overhead, eliminating compliance penalties, and lowering your total cost of ownership compared to an in-house team. We'll even build the business case for you.
Our experts are continuously trained on the complex web of global and local regulations. We take on the burden of compliance, from ACA and EEO-1 reporting in the US to GDPR in Europe, protecting you from risk.
By offloading the administrative burden to us, your internal HR team is free to focus on high-value activities: talent development, employee engagement, succession planning, and building a great culture.
Our experts don't just manage platforms; they make them work together. We have proven processes for integrating your HRIS, ATS, payroll, and benefits systems to create a single source of truth for your HR data.
Business doesn't stop at 5 PM. Our global delivery model provides round-the-clock support, ensuring critical processes run on time and issues are resolved immediately, no matter your time zone.
Stop letting administrative tasks dictate your team's potential. Let's build a business case to show you how much time and money you can save with our AI-powered managed HRTech services. Get a free, no-obligation consultation with one of our HR solutions architects today.
Request a Free ConsultationWe manage nearly every major HRIS, Payroll, and ATS platform on the market, including Workday, SAP SuccessFactors, Oracle HCM, BambooHR, ADP, Paychex, UKG, Greenhouse, and Lever. Our teams include certified experts on each of these platforms. If you use a custom or niche system, we can build a dedicated team to support it.
Data security is our highest priority. We are SOC 2 Type 2 and ISO 27001 certified, which means our security controls are rigorously audited by third parties. All data is encrypted in transit and at rest, access is restricted based on the principle of least privilege, and we conduct continuous monitoring and vulnerability scanning.
Absolutely not. You retain 100% control over your HR strategy, policies, and culture. We act as your operational and administrative arm. Our role is to execute your strategy with world-class efficiency and accuracy, freeing your team to focus on strategic work.
Our pricing is typically a fixed monthly fee based on your employee count and the scope of services you need. This gives you predictable costs with no surprises. We also offer project-based pricing for one-time needs and hourly rates for on-demand support. We work with you to find the model that provides the best ROI.
Our standard onboarding takes 4-6 weeks and is designed to be non-disruptive. It includes four phases: Discovery & Scoping, Secure Onboarding & Knowledge Transfer, Parallel Run, and Go-Live. The 'Parallel Run' phase, where we process everything alongside your team, ensures a 100% risk-free transition.
Yes. This is a core strength. Our teams are experts in the complexities of US multi-state payroll tax and labor laws. We also have deep experience with global compliance frameworks like GDPR in Europe and data privacy laws in other regions, supporting clients in over 100 countries.
We integrate into your existing communication channels. We can communicate via email, Slack, Microsoft Teams, or your preferred project management tool. You will have a dedicated Pod Lead or Account Manager as your primary point of contact, and we schedule regular check-in calls to ensure alignment.
Our contracts are built for flexibility. You can easily scale services up or down with as little as 30 days' notice. If you have a sudden hiring surge or acquisition, we can add resources to your team within days. This agility is a key advantage over the fixed costs of an in-house team.
We use AI and automation in three main ways: 1) To automate repetitive, rules-based tasks using RPA, which reduces errors and costs. 2) To verify data accuracy, such as scanning payroll data for anomalies before it's processed. 3) To provide analytics and insights, identifying trends in your HR data that can inform business strategy.
While we have the scale and security of a large firm (1000+ experts, SOC 2 certified), we offer the flexibility and partnership approach of a boutique agency. You get a dedicated team that knows your business, not a generic call center. We combine deep technical expertise with a focus on AI-driven innovation, making us a strategic partner for growth, not just a cost-saving vendor.
Client Overview: A US-based SaaS startup grew from 50 to 150 employees in 18 months after a Series B funding round. Their small HR team of two was completely overwhelmed with onboarding, multi-state payroll, and managing a disconnected stack of HR tools. They were spending all their time on administration, with no time for strategic initiatives like building a remote work culture or a leadership development program.
LiveHelpIndia deployed a managed 'HRTech Pod' model. First, we conducted a full audit of their tech stack and automated the data flow between their HRIS (BambooHR) and payroll system. Second, we took over the entire payroll and benefits administration process, implementing a multi-step verification protocol. Third, we optimized their ATS (Greenhouse) for better pipeline management and reporting. Finally, we built a suite of real-time dashboards in Tableau, pulling data from all systems to give leadership clear visibility into key HR metrics.
"LiveHelpIndia didn't just take tasks off our plate; they gave us back our ability to think strategically. We went from drowning in payroll and compliance paperwork to actually building the HR function our company needs to scale."
Client Overview: A 500-employee manufacturing company with three plants across the Midwest was struggling with their legacy, on-premise HR system (ADP). The system was difficult to manage, required a dedicated IT resource, and lacked the security controls needed to satisfy the demands of their large enterprise customers. They needed to migrate to a modern, cloud-based HRIS (Workday) and ensure their processes were secure and compliant enough to pass a SOC 2 audit.
LiveHelpIndia provided a project-based team for the Workday migration and a dedicated ongoing team for managed services. Our solution included: 1. A phased Workday implementation, starting with Core HCM, Payroll, and Security. 2. We documented and re-engineered all HR processes to meet SOC 2 control requirements. 3. We now manage their entire Workday environment, including payroll processing, benefits admin, and security administration. 4. We implemented the Workday Learning module to automate the tracking of safety and equipment certifications.
"Security and compliance were our biggest hurdles. We didn't have the internal expertise to manage a Workday implementation, let alone the security protocols required for SOC 2. LiveHelpIndia's team brought that expertise from day one."
Client Overview: A global fashion retailer with over 10,000 employees had a large, strategic internal HR team. However, their most senior HR Business Partners and specialists were bogged down with routine administrative tasks within their complex, highly customized SAP SuccessFactors instance. They were spending valuable time on user support tickets, running standard reports, and managing permissions instead of focusing on talent management and organizational design.
LiveHelpIndia implemented a dedicated team model, providing a 24/7 'Center of Excellence' for SAP SuccessFactors administration. The solution involved: 1. Taking over all user administration, security permissions, and configuration changes. 2. Managing a 24/7 helpdesk for employee and manager support tickets related to the HRIS. 3. Automating the generation and distribution of over 50 standard weekly and monthly reports. 4. Providing expert support for the Performance & Goals and Compensation modules, freeing the internal team to focus on strategy.
"Our goal was to elevate the role of our HR team from administrators to strategic partners. LiveHelpIndia made that possible. Their team seamlessly integrated with ours and took over all the day-to-day administration of SuccessFactors."
We've refined our onboarding over 20+ years to be secure, efficient, and completely non-disruptive to your business. Here’s how we do it.
We start with a deep-dive workshop with your stakeholders to understand your goals, challenges, processes, and tech stack. We map everything out to create a detailed Statement of Work (SOW) so there are no surprises.
We set up secure access to your systems and begin a structured knowledge transfer process. We shadow your team and document every workflow, building a comprehensive 'playbook' for managing your HR operations.
This is the most critical phase. We run all processes in parallel with your team for at least one full cycle (e.g., one payroll run). We compare outputs to ensure 100% accuracy before you formally hand over the reins. This guarantees a risk-free transition.
Once live, our team manages your day-to-day operations, governed by the agreed-upon SLAs. But we don't stop there. We provide monthly reports on performance and hold quarterly reviews to identify opportunities for further automation and process improvement.
Our teams are certified and experienced in the platforms you already use. We don't force you to switch. We integrate with and optimize your existing technology investments to ensure seamless operations.
Expertise in managing one of the leading enterprise-grade HRIS platforms to ensure your complex workforce operations run flawlessly.
Comprehensive administration for enterprise-level HR, demonstrating our ability to handle complex, global implementations.
Advanced management of your Oracle environment, providing the scalability and functionality required for high-end enterprise needs.
Optimized administration for SMBs and startups, ensuring your team gets the most out of this user-friendly platform.
Expertise in the most common US payroll and HR platform, ensuring accurate processing and seamless compliance.
Proven ability to handle multi-country payroll complexities, a critical differentiator for your global expansion.
Specialized knowledge of carriers, plans, and open enrollment, streamlining the complex benefits lifecycle for your employees.
Deep expertise in high-stakes US regulations, protecting your organization from audits and costly non-compliance fines.
Essential expertise for serving European employees and maintaining data privacy standards across international borders.
The gold standard for security; our processes are audited to provide the peace of mind your CFOs and IT Directors demand.
International standard for information security management, reinforcing our commitment to protecting your most sensitive client data.
Using automation to drive down your operational costs while eliminating human errors in repetitive data entry tasks.
Forward-thinking analytics that turn raw HR data into predictive insights, helping you make smarter, faster decisions.
Technical heavy lifting that reduces friction, ensuring your new systems launch on time with perfectly synchronized data.
Transforming raw HR metrics into actionable, professional dashboards using tools like Tableau and Power BI.
See how our HRTech outsourcing services are transforming businesses across industries.
CEO, NextGen Robotics
"As a founder, I was spending almost a day a week on HR paperwork. LiveHelpIndia gave me that day back. They set up everything and now it just works. Payroll, onboarding, compliance... it's all handled. It's one of the best decisions we've made for scaling our business."
CFO, HealthPro Services
"The business case was clear. LiveHelpIndia's managed service was 40% cheaper than hiring the two additional HR staff we thought we needed. But the real value is the accuracy and compliance peace of mind. Our payroll is perfect, and our audit risk is near zero. The ROI is phenomenal."
Director of HR, Global Logistics Group
"We outsourced our HRIS administration to LiveHelpIndia, and the impact was immediate. Their team's expertise in SAP SuccessFactors is top-tier. They cleaned up our data, automated our reporting, and freed my team to focus on a critical talent retention project. They are a seamless extension of our own team."
COO, Acme Manufacturing
"We had three different systems for HR, payroll, and timekeeping, and none of them talked to each other. It was chaos. LiveHelpIndia came in, helped us select and implement a unified platform, and now they manage it for us. Our data is finally reliable, and our managers have the information they need."
IT Director, Secure Financials
"My main concern was security. Handing over access to our core HR system is a big deal. LiveHelpIndia's SOC 2 and ISO 27001 certifications were critical, but their transparent processes and professional approach during onboarding sealed the deal. They take security as seriously as we do."
Founder, GreenLeaf Organics
"We needed to be compliant with payroll and HR laws but had no idea where to start. The team at LiveHelpIndia was incredible. They explained everything clearly and now manage the entire process for us. It's affordable, professional, and lets us focus on growing our brand."
Choosing how to manage your HR operations is a major decision. Here’s a transparent look at how a managed service with LiveHelpIndia stacks up against other common choices.
| Factor | LiveHelpIndia Managed Service | In-House Team | Freelancer / Contractor |
|---|---|---|---|
| Cost | Predictable monthly fee. Up to 60% lower TCO. | High fixed cost (salary, benefits, taxes, overhead). | Variable hourly rate. Can be expensive for ongoing needs. |
| Expertise | Access to a team of certified experts across multiple platforms. | Limited to the knowledge of 1-2 individuals. | Expertise is usually narrow and focused on one platform. |
| Scalability | Scale team up or down in days. | Slow and expensive to scale (hiring/firing). | Difficult to scale; dependent on one person's capacity. |
| Availability | 24/7/365 coverage with no single point of failure. | 8/5 coverage. Vulnerable to sick days, vacations, and turnover. | Limited availability. High risk if the person is unavailable. |
| Security & Compliance | SOC 2, ISO 27001 certified. Guaranteed compliance. | Depends entirely on internal capabilities. Often not audited. | High risk. No formal security certifications or oversight. |
| AI & Automation | Built-in AI for efficiency and accuracy. Continuous improvement. | Requires separate, expensive investment in tools and skills. | No access to enterprise-grade automation tools. |
We understand that one size doesn't fit all. Whether you're a scaling startup or an established enterprise, we have a service model designed to provide the perfect balance of expertise, flexibility, and cost-efficiency.
Ideal for: SMBs and Mid-Market (50-500 employees) needing comprehensive support.
Our most popular model. You get a dedicated 'pod' of 2-3 experts (e.g., an HRIS specialist, a payroll expert) who become your outsourced HR operations team. This provides redundancy and a breadth of expertise.
Timeline: Ongoing engagement
Commercials: Fixed monthly fee based on scope and employee count.
Ideal for: Enterprises or high-growth companies needing deep, focused support.
You get one or more dedicated experts who work exclusively for you, acting as a direct extension of your in-house team. This model is perfect for complex environments or for managing a specific, high-volume function.
Timeline: Ongoing engagement (12-month minimum)
Commercials: Monthly fee per dedicated resource.
Ideal for: Companies with a specific, one-time need.
Have a specific project with a clear start and end? We provide expert teams for HRIS implementations, data migrations, system audits, or process automation projects. We define the scope, deliver the results, and hand over the keys.
Timeline: 2-6 months, depending on project scope
Commercials: Fixed fee for the entire project.
Ideal for: Startups and small businesses with fluctuating or minimal needs.
Don't need full-time support? Our on-demand model allows you to purchase a block of hours per month. Use them for whatever you need—running reports, making system updates, or getting expert advice. It's the ultimate flexibility.
Timeline: Monthly subscription
Commercials: Monthly fee based on the number of hours purchased.
We don't believe in faceless outsourcing. When you partner with LiveHelpIndia, you are backed by a leadership team with two decades of experience in enterprise architecture, global compliance, and AI-driven growth. We’ve removed the risk of "hiring strangers" by placing seasoned, certified experts at the helm of every department.
Founder & CEO
Expert Enterprise Growth Solutions. Focused on scaling HR operations for startups, SMEs, and large organizations through AI-enabled infrastructure.
Founder & CFO
Expert Enterprise Architecture Solutions. Architecting the financial and operational frameworks that guarantee security and scalability for our global clients.
Founder & COO
Expert Enterprise Technology Solutions. Overseeing the seamless delivery of our AI-enabled BPO services across all 100+ countries we serve.
Divisional Manager - ITOps
Certified Ethical Hacker and Enterprise Cloud & SecOps expert. Ensuring your HR data remains protected by the highest global security standards.
Outsourcing shouldn't be about standing still. It should be about accelerating into the future. Our commitment to AI and automation ensures your HR operations will not only be efficient today but will continue to get smarter, faster, and more predictive over time.
We use RPA bots to automate high-volume, rules-based tasks like data entry between systems, new hire setup, and invoice processing, eliminating human error.
Our proprietary AI tools scan payroll and benefits data before processing to flag anomalies and potential errors, ensuring 99.9%+ accuracy.
We deploy AI chatbots that provide instant, 24/7 answers to common employee questions, reducing the ticket volume for your HR team by up to 80%.
We use machine learning to analyze HR data and uncover trends in attrition, hiring, and performance that are invisible to the naked eye, providing you with predictive insights.
Our next-gen models will identify employees at high risk of voluntary termination, allowing you to intervene proactively with targeted retention strategies.
We are developing tools that use generative AI to create first drafts of job descriptions, performance review feedback, and HR policy documents, saving your managers hours of time.
Future integrations will allow us to trigger personalized communications and tasks based on an employee's journey, such as career development resources after a promotion or benefits information for new parents.