SUPPLY CHAIN OUTSOURCING SERVICES (MANAGED)

Managed Supply Chain Outsourcing: Cut Costs, Not Control

Replace supply chain chaos with an AI-powered, fully managed service. We handle your logistics, procurement, and inventory so you can focus on growth. See up to 60% in OpEx reduction.

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The Reality

Is your supply chain a source of constant fire-fighting?

Volatile freight costs, unpredictable stock levels, and demanding customers are stretching your team thin and eroding your margins. Trying to manage it all in-house means massive overhead and a constant struggle to keep up with technology and global disruptions.

Our Strategic Solution

LiveHelpIndia offers a different path. We provide a dedicated, AI-enabled team of 1,000+ experts who integrate with your business to manage your entire supply chain. Gain the power of an enterprise-level operation—with full visibility and control—for a fraction of the cost. It's time to transform your supply chain from a cost center into your biggest competitive advantage.

TRUSTED BY GLOBAL LEADERS

Strategic Advantage

Why Industry Leaders Partner with LiveHelpIndia

We don't just provide staff; we deliver a managed, AI-enabled ecosystem designed to transform your supply chain from a reactive cost center into a proactive engine for growth.

Drastic Cost Reduction

Stop overpaying for logistics and headcount. Our global delivery model and AI-driven efficiencies reduce your supply chain operating costs by up to 60%. We convert your fixed overhead into a flexible, variable cost, freeing up capital for growth, marketing, and product innovation.

AI-Powered Efficiency

We don't just add people; we add intelligence. Our platform uses AI for everything from demand forecasting to route optimization and anomaly detection. This means fewer errors, faster cycle times, and proactive problem-solving before disruptions can impact your customers.

Radical Transparency

Outsourcing shouldn't be a black box. We provide a real-time 'Control Tower' dashboard customized to your KPIs. You see what we see—inventory levels, shipment status, supplier performance, and costs—24/7. Gain total visibility and strategic control without the managerial overhead.

Effortless Scalability

Your demand isn't flat, so why is your team size? Scale your operational capacity up or down in response to seasonality, new market launches, or promotions within 48-72 hours. We absorb the volatility so you can capture every opportunity without the friction of hiring or layoffs.

Ironclad Security & Process

Your business data is critical. We protect it with enterprise-grade security and proven processes. As a CMMI Level 5, SOC 2, and ISO 27001 certified company, we operate with a level of process maturity and discipline that guarantees quality, consistency, and compliance.

Deep Domain Expertise

You get more than just operators; you get strategists. Our team of 1,000+ professionals includes logistics coordinators, procurement specialists, data scientists, and customs experts with decades of experience across dozens of industries. Leverage our collective intelligence to solve your toughest challenges.

Guaranteed Performance

We stand behind our service. Our agreements are built on clear, measurable Service Level Agreements (SLAs). Plus, we offer a free-replacement guarantee for any team member who doesn't meet your expectations and a 2-week paid trial to prove our value upfront.

Seamless Integration

Our service works with your technology, not against it. Our certified experts are proficient in all major ERP, WMS, and e-commerce platforms like SAP, Oracle, NetSuite, and Shopify. We ensure a smooth data flow, providing a single source of truth for your entire operation.

Future-Proof Operations

The supply chain landscape is always changing. We keep you ahead of the curve by continuously investing in the latest AI, automation, and analytics technologies. Partner with us and ensure your supply chain is not just efficient today, but resilient and competitive for years to come.

Comprehensive Managed Supply Chain Services

From AI-driven forecasting to global logistics execution, our managed services provide the scale, intelligence, and control you need to transform your supply chain into a growth engine.

AI-Powered Demand Forecasting & Planning

Stop guessing and start predicting. We use machine learning models that analyze historical sales data, market trends, and external factors to generate highly accurate demand forecasts. This allows for optimized inventory levels, reduced stockouts, and improved cash flow.

Improve forecast accuracy by up to 30%.
Reduce lost sales due to stockouts by over 25%.
Cut excess and obsolete inventory costs.

Strategic Sourcing & Procurement Outsourcing

We manage your end-to-end procurement process, from supplier identification and negotiation to contract management and performance tracking. Our goal is to reduce your total cost of ownership while mitigating supply risk and improving supplier relationships.

Achieve 5-15% savings on managed spend categories.
Reduce supplier onboarding time by 50%.
Gain visibility into supplier performance and risk.

Transportation Management Services (TMS)

Our team acts as your global logistics department, managing all freight modes (ocean, air, truckload, LTL). We handle carrier selection, rate negotiation, load planning, shipment tracking, and performance reporting to ensure your goods move efficiently and cost-effectively.

Reduce overall freight spend by 10-20%.
Improve on-time delivery performance to 98%+.
Gain real-time visibility of all shipments in transit.

Warehouse & Inventory Management Outsourcing

Whether you use your own warehouse or a 3PL, we manage the systems and processes to ensure flawless execution. We oversee receiving, put-away, picking, packing, and shipping, while optimizing inventory placement and accuracy to over 99.5%.

Increase labor productivity by 20-40%.
Improve order fulfillment accuracy to 99.9%.
Get real-time inventory visibility across all locations.

Order Management & Fulfillment (Order-to-Cash)

We streamline your entire order-to-cash cycle. Our team manages order entry, processing, allocation, customer communication, invoicing, and collections. This ensures faster order cycle times, improved customer satisfaction, and healthier cash flow.

Reduce order processing time by up to 50%.
Decrease Days Sales Outstanding (DSO).
Provide proactive order status updates to customers.

Reverse Logistics & Returns Management

Returns are a critical part of the customer experience and a major cost driver. We design and manage an efficient returns process, including RMA authorization, receiving, inspection, disposition (restock, refurbish, liquidate), and customer crediting.

Reduce returns processing costs by up to 30%.
Speed up the credit-to-customer cycle.
Maximize recovery value from returned products.

Freight Bill Audit & Payment

Don't let carrier billing errors drain your profits. Our automated and manual audit processes check every freight invoice for accuracy against your contracted rates and service levels. We identify and recover overcharges, saving you an average of 2-5% on freight spend.

Eliminate carrier overbilling and duplicate payments.
Free up your accounts payable team for strategic tasks.
Gain valuable data on carrier billing accuracy.

Global Trade & Customs Compliance

Navigating international trade is complex. Our experts manage customs documentation, tariff classification, and regulatory compliance for your imports and exports. We help you avoid costly delays, fines, and penalties while ensuring smooth cross-border movements.

Ensure 100% compliance with customs regulations.
Minimize customs duties through strategic classification.
Reduce customs clearance delays.

Supply Chain Analytics & Control Tower

We centralize your data from across the supply chain into a single 'Control Tower' dashboard. Our analysts provide actionable insights on performance, costs, and risks. Move from reactive reporting to proactive, data-driven decision-making.

Get a single source of truth for all supply chain data.
Identify cost-saving opportunities with advanced analytics.
Monitor KPIs and SLAs in real-time.

Supplier & Vendor Management

We handle the day-to-day management of your suppliers and vendors. This includes performance monitoring (scorecards), quality control, compliance checks, and communication. We ensure your partners are meeting their obligations so you can focus on strategy.

Improve supplier on-time delivery and quality.
Proactively identify and mitigate supplier risk.
Standardize supplier performance metrics.

Sales & Operations Planning (S&OP) Support

We provide the data and analysis to support your S&OP process. By aligning demand forecasts with supply, production, and inventory plans, we help you create a single, consensus-based operating plan for your entire business.

Improve alignment between sales and operations teams.
Create a more accurate and achievable business plan.
Enhance long-term resource and capacity planning.

E-commerce Fulfillment Coordination

For e-commerce businesses, we act as the central nervous system for your fulfillment operations. We manage inventory feeds to your website, route orders to the optimal fulfillment center (3PL or own DC), and oversee the entire process to ensure a seamless customer experience.

Ensure accurate inventory levels on your storefront.
Reduce time-to-customer by optimizing fulfillment location.
Manage multi-channel fulfillment (DTC, B2B, marketplaces).

Supply Chain ESG Program Management

Meet your environmental, social, and governance goals. We help you track and report on key ESG metrics within your supply chain, such as carbon emissions from transportation, supplier diversity, and ethical sourcing compliance.

Automate the collection of ESG data from partners.
Generate reports for stakeholders and regulatory bodies.
Identify opportunities to improve sustainability.

Robotic Process Automation (RPA) for Logistics

We identify and automate high-volume, repetitive tasks in your supply chain workflow. This includes tasks like data entry for orders, generating shipping documents, and tracking shipments online. RPA frees up human experts for value-added work.

Automate up to 80% of manual, repetitive tasks.
Achieve 100% accuracy in automated processes.
Run key processes 24/7 without human intervention.

Spare Parts & Aftermarket Logistics

For businesses with service obligations, we manage the unique challenges of spare parts logistics. This includes planning for intermittent demand, managing a high SKU count, and optimizing a network for rapid deployment to field technicians or end-users.

Improve first-time-fix rates for service calls.
Optimize inventory investment in spare parts.
Meet stringent service-level agreement (SLA) timelines.

Proven Outcomes: Driving Value Through Intelligence

E-commerce & Retail

E-commerce Retailer Cuts Shipping Costs by 22% While Scaling for 3x Growth

Client Overview: A fast-growing online retailer of consumer electronics in the USA was facing major growing pains. Their small in-house team was overwhelmed with managing orders, coordinating with multiple 3PLs, and handling a rising tide of customer service inquiries about shipment status. Their shipping costs were spiraling out of control, and peak season threatened to crash their operations.

Key Outcomes

Reduced average shipping cost per order by 22%
Decreased 'WISMO' support tickets by 70%
Handled a 300% peak season volume increase with 99.8% on-time fulfillment

The Challenge: The client's primary challenge was a lack of scalability and control. Their logistics were reactive, expensive, and opaque. They couldn't negotiate effectively with carriers, had no visibility into their 3PLs' performance, and spent most of their time putting out fires instead of growing the business.

The Solution: LiveHelpIndia deployed a dedicated 'pod' of 4 supply chain experts who acted as the client's remote logistics department. The solution involved four key pillars:

TMS Implementation: We managed their transportation through our TMS, consolidating volume to negotiate better rates and optimizing carrier selection for every order.
Centralized Order Management: All orders were routed through our team, who allocated them to the best 3PL based on inventory, location, and cost.
Proactive Shipment Tracking: Our team proactively tracked all shipments, identifying potential delays and communicating with customers before they even had to ask.
Performance Dashboards: We built a real-time dashboard showing fulfillment status, shipping costs per order, on-time delivery rates, and 3PL performance.

Cameron Avery Founder & CEO, GadgetFlow Inc.

"We were drowning in spreadsheets and our shipping costs were eating us alive. LiveHelpIndia didn't just give us a team; they gave us a system. Within six months, our costs were down, our customers were happier, and we finally had the data to make smart decisions. They handled a 300% increase in order volume during Black Friday without a single hiccup. It was game-changing."

Industrial Manufacturing

Mid-Market Manufacturer Achieves 99.5% Inventory Accuracy and Reduces Stockouts by 80%

Client Overview: A multi-site manufacturer of industrial components for the automotive sector was struggling with disconnected systems and processes. Their ERP system was outdated, and inventory tracking relied on manual counts and spreadsheets. This led to frequent component stockouts, which halted production lines, and excess inventory of other parts, which tied up millions in working capital.

Key Outcomes

Improved inventory record accuracy from 82% to 99.5%
Reduced stockout incidents that impact production by 80%
Freed up $1.5M in working capital by reducing excess inventory by 35%

The Challenge: The client lacked a single source of truth for their inventory. The disconnect between their sales forecasts, production schedules, and procurement activities created a chaotic environment where planners were constantly expediting materials or dealing with obsolete stock.

The Solution: We assigned a team of 3 analysts specializing in inventory planning and data integration. The solution was rolled out in phases:

Data Integration: Our team worked with the client's IT department to pull data from their ERP, MES (Manufacturing Execution System), and spreadsheets into our central analytics platform.
AI-Powered Forecasting: We developed a custom machine learning model that forecasted demand for each component based on historical usage, production schedules, and OEM customer forecasts.
Inventory Policy Optimization: Using the new forecasts, we calculated and set optimal inventory policies (Safety Stock, Reorder Points) for thousands of SKUs.
Procurement Automation: We automated the purchase order creation process, flagging items that dropped below reorder points and suggesting optimal order quantities.

Orlando Gilbert COO, Precision Parts Manufacturing

"We thought we had an inventory problem, but LiveHelpIndia showed us we had a data problem. Their team integrated our systems and built a forecasting model that was more accurate than anything we could have developed in-house. Production stoppages are now a thing of the past, and we've freed up over $1.5M in cash."

Consumer Packaged Goods

Global CPG Enterprise Reduces Freight Spend by 18% with a Centralized Control Tower

Client Overview: A Fortune 500 CPG company with operations across North America, Europe, and Asia had a decentralized logistics structure. Each region managed its own transportation, leading to inconsistent processes, no consolidated buying power, and zero end-to-end visibility. They were facing immense pressure to reduce operating costs and improve supply chain resilience.

Key Outcomes

Achieved a documented 18% reduction in annual global freight spend
Improved global On-Time-In-Full (OTIF) delivery to key retailers by 12%
Consolidated logistics administration, reducing departmental overhead by 40%

The Challenge: The lack of centralization meant the company was leaving millions of dollars on the table. They couldn't leverage their total global freight volume to negotiate with carriers, were blind to risks building in their network, and had dozens of redundant administrative staff across different countries.

The Solution: LiveHelpIndia partnered with the client to design and operate a global 'Logistics Control Tower' staffed by a 24/7 team of 15 experts. The solution included:

Global TMS Integration: We integrated their regional TMS systems into a single global platform, providing one view of all shipments.
Centralized Procurement: We ran a global freight RFP, leveraging their entire $500M+ spend to achieve significant rate reductions.
24/7 Shipment Monitoring: Our team monitored all global movements, managing exceptions, handling customs issues, and ensuring carriers met their SLAs.
Global Analytics & Reporting: We provided the client's leadership with standardized monthly reports on total spend, carrier performance, on-time delivery, and cost-saving initiatives.

Rachel Manning VP, Global Logistics, Global Consumer Brands Corp.

"LiveHelpIndia brought discipline, technology, and global visibility to our fragmented logistics network. Their control tower team has become an extension of our own. They've delivered millions in documented savings while simultaneously improving our on-time delivery to major retailers. Their expertise in global compliance is invaluable."

Frequently Asked Questions

Clear answers to the most common questions our clients ask before partnering with us.

What is the typical cost saving we can expect?

While it varies by scope and complexity, our clients typically see a reduction in their supply chain operating costs of 40-60%. This comes from labor arbitrage, process efficiencies driven by AI, reduced freight spend, and optimized inventory. We can build a specific ROI model for you during our initial consultation.

How do you ensure the quality of your team?

Our hiring process is rigorous. All team members have university degrees and relevant industry experience. They undergo extensive training on our systems and processes, as well as specific training for your business. We are a CMMI Level 5 company, which represents the highest level of process maturity, ensuring consistent quality. Plus, our service is backed by our free-replacement guarantee.

Will we have a dedicated point of contact?

Yes. In our Managed Service model, you will have a dedicated Team Lead or Account Manager who is your single point of contact. They are responsible for managing the team, ensuring SLAs are met, and conducting regular business reviews with you.

What systems and software do you work with?

Our teams are technology-agnostic and highly proficient in a wide range of systems. This includes major ERPs (SAP, Oracle, NetSuite, Microsoft Dynamics), WMS/TMS platforms (Blue Yonder, Manhattan), and e-commerce platforms (Shopify, Magento, BigCommerce). We can operate within your systems or bring our own best-in-class tech stack to the engagement.

How do you handle data security and confidentiality?

Data security is paramount. We are ISO 27001 and SOC 2 certified, which means our security controls are independently audited and verified. We use secure networks, data encryption, and strict access controls. All employees sign comprehensive NDAs, and we have robust protocols to protect your sensitive information.

What is the typical timeline for getting started?

For a Dedicated Team model, we can have resources ready for you in 1-2 weeks. For a full Managed Service transition, the process typically takes 4-6 weeks. This includes the discovery, design, and implementation phases to ensure a smooth and risk-free go-live.

Can you handle our operations in multiple countries?

Absolutely. We have a global team of over 1,000 professionals operating 24/7. We have extensive experience managing global supply chains, including navigating different languages, time zones, and complex international trade regulations. Our 'follow-the-sun' model ensures your operations are always covered.

What if we only need help with one specific area, like freight audit?

That's a perfect way to start. We can unbundle our services to focus on your most critical pain point. Many of our largest clients started with a project-based or single-function engagement. It's a low-risk way to prove our value and build a foundation for a broader partnership.

How do you measure success and performance?

Success is measured against the concrete KPIs and Service Level Agreements (SLAs) we define together at the start of the engagement. These could include metrics like 'cost per shipment', 'on-time delivery %', 'inventory accuracy', or 'order cycle time'. Performance is tracked in your real-time dashboard and reviewed in our monthly and quarterly business reviews.

What makes you different from a traditional 3PL or freight forwarder?

A 3PL or forwarder manages the physical movement of your goods. We manage the information, decisions, and processes that control the entire supply chain. We are technology and asset-neutral, meaning we work with any 3PL, carrier, or warehouse to orchestrate the best solution for you. We provide the intelligence layer that optimizes the physical execution.

Your Path to a Resilient, Cost-Effective Supply Chain

We follow a proven, four-step process to ensure a seamless transition and immediate value creation.

Discover & Diagnose

We start by deeply understanding your current processes, pain points, systems, and goals. Our experts conduct workshops with your team to map workflows and identify the highest-impact opportunities for improvement.

Design & Architect

Based on the discovery phase, we design a tailored solution. This includes defining the team structure, architecting the technology and data integration, setting KPIs, and creating a detailed transition plan.

Implement & Stabilize

Our dedicated transition team manages the entire implementation. We handle knowledge transfer, system setup, and team training. We run processes in parallel and don't go fully live until we've met all stabilization criteria.

Operate & Optimize

Once live, your dedicated team manages the daily operations. But it doesn't stop there. We hold regular business reviews to report on performance, identify new savings opportunities, and continuously optimize your processes using AI and data analytics.

The Right Way to Scale Your Supply Chain

See how our managed service model compares to traditional alternatives.

Factor	LiveHelpIndia Managed Service	In-House Team	Freelancers / Consultants
Cost	Up to 60% lower OpEx. Variable cost model. No overhead for benefits, IT, or office space.	High fixed cost (salaries, benefits, taxes). Significant overhead. High recruitment costs.	High hourly rates. Can be unpredictable. Often includes hidden management time costs.
Scalability	Extremely high. Scale team up or down in days. Perfect for seasonality and growth.	Very low. Hiring takes months. Layoffs are painful and costly. Difficult to manage volatility.	Medium. Can add individuals, but difficult to scale a cohesive team or process quickly.
Expertise	Access to a global pool of 1,000+ specialists in logistics, AI, procurement, and compliance.	Limited to the knowledge of the people you can hire and afford in your local market.	Expertise is siloed to an individual. No collective knowledge or process maturity.
Technology	Includes access to our AI-powered platform, TMS, and analytics tools without a separate license fee.	Requires massive capital investment in software (TMS, WMS, Analytics) and the IT team to manage it.	BYOT (Bring Your Own Tech). You still need to provide and pay for all software licenses.
Risk & Reliability	Low. CMMI 5 & ISO certified processes. Built-in redundancy. Performance guarantees (SLAs).	High. Key-person dependency. Employee turnover can cripple operations. All risk is on you.	Very High. No backup if the person gets sick or quits. Quality and reliability can be inconsistent.
Management	Low. We provide a manager to oversee the team and are accountable for outcomes.	High. Requires significant management time for training, performance reviews, and daily oversight.	Medium to High. Still requires you to manage and coordinate multiple individuals.

Trusted by Global Leaders

Don't just take our word for it—hear from the executives and managers who have transformed their operations with us.

"The level of process discipline LiveHelpIndia brought to our inventory management was incredible. They are not just a service provider; they are true process engineers. Our inventory accuracy is now best-in-class, which is critical for medical device compliance."

Parker Hudson

COO, Fusion Medical Devices

"As a founder, I was wearing too many hats. Handing off our entire fulfillment and logistics coordination to LiveHelpIndia was the best decision I've made. It freed me up to focus on product and marketing, and they cut our shipping costs by 15% in the first quarter."

Faith Campbell

Founder, Artisan Goods Direct

"I was skeptical about the ROI, but the numbers are undeniable. The freight audit service alone pays for the entire engagement, and the working capital we've unlocked from their inventory optimization is fueling our expansion. They provide a clear financial business case for everything they do."

Thomas Lamb

CFO, Apex Industrial Solutions

"Our supply chain is incredibly complex with seasonal collections and global suppliers. The LiveHelpIndia team manages it all with a calmness and expertise that is just astounding. Their communication is proactive, and their control tower dashboard gives me the peace of mind I need."

Kaitlyn Drummond

Director of Operations, EuroStyle Apparel

"We tasked LiveHelpIndia with managing our complex inbound logistics from hundreds of suppliers. Their team has become a seamless extension of ours. The data analytics they provide have helped us consolidate shipments and optimize routes in ways we never could on our own."

Leonard Fletcher

VP, Supply Chain, Terra Agribusiness

"The integration with our Microsoft Dynamics ERP was surprisingly smooth. The LiveHelpIndia tech team knew exactly what to do. They were professional, secure, and delivered the project on time and on budget. The data flow has been flawless."

Yasmin Carroll

IT Director, BuildRight Construction Supplies

Meet the Architects of Your Supply Chain Success

Our leadership team combines over two decades of experience in global outsourcing, AI-driven technology, and operational strategy. When you partner with LiveHelpIndia, you aren't just hiring a service provider; you are gaining access to the collective intelligence of industry pioneers who have scaled operations for Fortune 500 companies.

Kuldeep K.

Founder & CEO

Expert Enterprise Growth Solutions. Focused on building scalable, AI-enabled supply chain ecosystems for Startups, SMEs, and Large Organizations. Driving vision and operational excellence since 2003.

Amit A.

Founder & COO

Expert Enterprise Technology Solutions. Specializes in optimizing end-to-end operational workflows, leveraging AI to reduce costs and improve delivery speed for global enterprise clients.

Abhishek P.

Founder & CFO

Expert Enterprise Architecture Solutions. Focuses on the financial viability and structural integrity of our client engagements. Ensures every outsourcing model delivers measurable ROI and long-term cost reduction.

Supply Chain Savings Calculator

Wondering how much you're leaving on the table? Most of our clients reduce operational costs by 40-60%. Use our personalized ROI analysis to see the exact impact on your bottom line.

What your custom report includes:

Direct OpEx reduction estimates based on your team size and spend.
Working capital gains from optimized inventory turnover.
Scalability projections for your next peak season.

Get Your Free ROI Analysis

No obligation. 100% data privacy guaranteed.

Your AI-Powered Future, Delivered Today

Our services are built on an evolving AI maturity model that takes your supply chain from reactive to predictive.

Descriptive AI (What Happened?)

This is the foundation. Our Control Tower centralizes your data to give you a clear, real-time picture of your operations. We track KPIs, monitor performance, and provide historical analysis.

Real-time Dashboards
KPI Tracking
Historical Reporting

Diagnostic AI (Why Did It Happen?)

Our systems automatically dig deeper to find the root cause of issues. When a shipment is late, our AI analyzes weather, traffic, and carrier data to tell you why, so you can address the core problem.

Root Cause Analysis
Anomaly Detection
Performance Bottleneck Identification

Predictive AI (What Will Happen?)

Here, we move from reactive to proactive. Our machine learning models forecast future outcomes, such as predicting demand, identifying shipments at risk of delay, and forecasting future freight costs.

AI Demand Forecasting
Predictive ETA
Supplier Risk Prediction

Prescriptive AI (What Should We Do?)

This is the highest level of maturity. Our AI doesn't just predict problems; it recommends solutions. It can suggest the optimal inventory level for a new product or automatically re-route a shipment to avoid a predicted disruption.

Inventory Optimization
Dynamic Route Planning
Automated Procurement Decisions

Flexible Engagement Models

Choose the partnership structure that aligns with your operational maturity, budget, and strategic goals. Whether you need a seamless extension of your team or a fully outsourced function, we provide the right model to drive results.

Dedicated Team (Staff Augmentation)

Ideal for: Companies that have existing management but need skilled operators to execute tasks within their systems and processes.

Full-time, dedicated professionals (e.g., Logistics Coordinator, Procurement Analyst).
You manage the team's daily tasks and workflow.
Team operates within your existing technology stack.
Simple monthly pricing per professional.

Timeline: Team setup in 1-2 weeks.

Commercials: Fixed monthly fee per resource.

Managed Service Pod (Outcome-Based)

Ideal for: Businesses that want to outsource an entire function (e.g., transportation management, order processing) and have it managed to specific outcomes.

A dedicated pod of experts with a team lead/manager.
We take responsibility for the process, technology, and outcomes.
Defined Service Level Agreements (SLAs) and performance metrics.
Regular performance reviews and strategic guidance.

Timeline: Full transition in 4-6 weeks.

Commercials: Fixed monthly fee, transaction-based, or hybrid.

Project-Based Services

Ideal for: Companies needing help with a specific, one-time initiative like a network analysis, freight RFP, or system implementation.

A project team with a dedicated project manager.
Clearly defined scope, deliverables, and timeline.
Examples: Supply chain network optimization, TMS selection & implementation, warehouse layout design.
Concludes with a final report and knowledge transfer.

Timeline: Varies from 4 weeks to 6+ months.

Commercials: Fixed fee for the entire project.