1. Discovery & Audit
We start by deeply understanding your goals, processes, and existing MarTech stack. We conduct a thorough audit to identify gaps, inefficiencies, and opportunities for optimization.
MarTech Outsourcing Services: Your Growth Engine, Managed.
Stop juggling complex tools and start driving results.
We manage your entire MarTech stack, so you can focus on strategy.
Trusted by Global Leaders & Innovators:
Powering growth for ambitious brands across the globe
Why Outsource Your MarTech to LiveHelpIndia?
Your marketing team is brilliant at strategy. Let us handle the complex, time-consuming technical execution. We bridge the gap between your marketing goals and the technology required to achieve them, delivering expertise, efficiency, and measurable ROI.
Strategic Expertise
Gain a team of certified MarTech specialists, not just operators. We provide strategic guidance to optimize your stack and processes for maximum impact.
Cost Efficiency
Access enterprise-level MarTech talent for a fraction of the cost of an in-house team. Eliminate recruitment, training, and overhead expenses.
Accelerated Execution
Launch campaigns faster and iterate more quickly. Our 24/7 operational model ensures your marketing engine never sleeps, maximizing your speed to market.
Unified Stack Management
We integrate your disparate tools into a seamless, automated ecosystem. Get a single source of truth for data and a unified view of the customer journey.
Data-Driven Insights
We transform raw data into actionable intelligence. From attribution modeling to performance dashboards, we empower you to make smarter marketing decisions.
Scalable Operations
Effortlessly scale your marketing operations up or down based on campaign needs without the complexities of hiring and firing. We provide the flexibility you need to grow.
Enhanced Security
Rely on our CMMI 5, ISO 27001, and SOC2 certified processes to ensure your customer data and marketing assets are secure and compliant with global standards.
24/7 Expert Support
Never let a technical glitch derail a campaign. Our global team provides round-the-clock monitoring and support to ensure your MarTech stack is always optimized.
Focus on Innovation
Free your internal team from tedious operational tasks. Allow them to focus on what they do best: creative strategy, brand building, and driving business growth.
Our Comprehensive MarTech Outsourcing Services
We offer a full spectrum of managed MarTech services designed to optimize every stage of your customer lifecycle. From foundational platform management to advanced analytics and AI-powered personalization, we provide the technical horsepower to fuel your marketing strategy.
MarTech Stack Management & Integration
We become the technical owners of your marketing stack, ensuring all platforms work in harmony to provide a seamless data flow and a single customer view.
- Platform administration for CRM, MAP, CDP, and more.
- API integration and custom connector development.
- Vendor management and technology evaluation.
Customer Data Platform (CDP) Management
Centralize and activate your customer data. We manage your CDP to create unified profiles, build sophisticated segments, and enable real-time personalization.
- Data ingestion, cleansing, and identity resolution.
- Audience segmentation and syndication to activation channels.
- Compliance management (GDPR, CCPA).
Campaign Operations as a Service
Outsource the end-to-end execution of your marketing campaigns. From setup and QA to deployment and reporting, we ensure flawless delivery every time.
- Multi-channel campaign builds (email, social, web, mobile).
- A/B testing setup and execution.
- Asset production and localization management.
SEO & SEM Technical Operations
We handle the technical backend of your search marketing efforts, ensuring your website is perfectly optimized for visibility and your campaigns are technically sound.
- Technical SEO audits and implementation (schema, site speed).
- Ad trafficking and pixel implementation for SEM.
- Management of analytics and tag management systems.
Email Marketing Operations
Maximize the performance of your email channel with expert operational support. We manage everything from template creation to deliverability monitoring.
- Responsive email template coding and testing.
- List segmentation and hygiene management.
- Deliverability analysis and IP warming strategies.
Marketing Automation Platform (MAP) Management
Unlock the full potential of your MAP (e.g., HubSpot, Marketo, Pardot). We design, build, and manage sophisticated automation workflows that nurture leads and drive conversions.
- Lead scoring and grading model implementation.
- Complex nurture stream and drip campaign development.
- CRM-MAP synchronization and data flow management.
Conversational Marketing & Chatbot Management
Engage website visitors in real-time with intelligent chatbots. We build and manage conversational workflows that qualify leads, book meetings, and provide instant support.
- Chatbot playbook design and scriptwriting.
- Integration with CRM and marketing automation platforms.
- Performance optimization based on conversation analysis.
Account-Based Marketing (ABM) Operations
Execute targeted ABM campaigns at scale. We manage the technology and processes required to identify, engage, and convert your most valuable accounts.
- Target account list segmentation and data enrichment.
- Personalized ad campaign and content syndication setup.
- Coordination of sales and marketing plays within your tech stack.
Social Media & Content Operations
Streamline your content and social media workflows. We manage the scheduling, publishing, and tracking of your content across all channels.
- Management of social media scheduling and listening tools.
- Content management system (CMS) administration.
- UTM parameter and tracking implementation for content assets.
Landing Page & Web Form Optimization
Ensure your web properties are optimized for conversion. We build, test, and manage high-performing landing pages and forms integrated with your marketing stack.
- Landing page creation using builders or custom HTML.
- Form handler and progressive profiling setup.
- Integration with analytics for conversion tracking.
Marketing Analytics & Dashboarding
Get clear visibility into your marketing performance. We build and maintain custom dashboards that consolidate data from all your channels into a single, intuitive view.
- Data visualization using tools like Tableau, Power BI, or Google Data Studio.
- KPI tracking and performance reporting.
- Cross-channel data aggregation and normalization.
AI-Powered Personalization Engine Management
Deliver hyper-personalized experiences across web, email, and apps. We manage AI-driven personalization tools to dynamically tailor content and offers to each user.
- Recommendation model configuration and training.
- Dynamic content rule and trigger setup.
- Performance analysis of personalization campaigns.
Multi-Touch Attribution & Funnel Analysis
Understand what's truly driving revenue. We implement and manage attribution models that give you a clear picture of how each marketing touchpoint contributes to the bottom line.
- Implementation of various attribution models (e.g., Linear, U-shaped, W-shaped).
- Funnel velocity and conversion rate analysis.
- Connecting marketing activities to sales pipeline and revenue.
Data Quality & Hygiene Management
Ensure your marketing decisions are based on clean, reliable data. We implement automated processes to de-duplicate, standardize, and enrich your marketing database.
- Automated data cleansing and normalization workflows.
- Lead-to-account matching and data enrichment services.
- Database health monitoring and reporting.
Marketing Budget & ROI Tracking
Connect your marketing spend to results. We help you track budgets and measure ROI across all campaigns and channels directly within your MarTech systems.
- Integration with financial systems for spend data.
- Campaign-level budget allocation and pacing.
- Reporting on key financial metrics like CAC and LTV.
Our MarTech Stack & Expertise
Our team holds certifications and deep expertise across the entire MarTech landscape. We are platform-agnostic and work with the tools you already use, or help you select the best ones for your needs.
Industries We Supercharge with MarTech
Our MarTech outsourcing services are tailored to the unique challenges and opportunities of various industries. We understand your market, your customers, and the technology needed to win.
SaaS & Technology
EdTech
HealthTech & Pharma
FinTech & BFSI
E-commerce & Retail
Professional Services
Manufacturing
Travel & Hospitality
Our Proven MarTech Delivery Process
We follow a structured, transparent process to ensure seamless integration with your team and deliver measurable results from day one.
2. Strategic Roadmap
Based on the audit, we collaborate with you to build a strategic roadmap. This plan outlines clear objectives, KPIs, and a prioritized timeline for implementation and operational support.
3. Seamless Onboarding
We integrate our team with yours, establishing clear communication channels (Slack, Teams, etc.), project management workflows, and access to necessary systems with robust security protocols.
4. Agile Execution & Operations
Our team executes the roadmap in agile sprints. We handle all day-to-day MarTech operations, from campaign builds to data management, providing regular progress updates.
5. Reporting & Optimization
We deliver regular performance reports and hold review meetings to discuss insights. We continuously optimize your stack and campaigns based on data to drive ever-improving results.
Real Results, Real Growth
See how we've transformed marketing operations for businesses like yours.
Case Study: Automating Lead Nurturing for a B2B SaaS Company
Industry: SaaS (Software as a Service)
Client Overview: A fast-growing B2B SaaS company with a solid product but a disconnected marketing and sales process. They were generating leads via content marketing but struggled with inconsistent follow-up, leading to high lead leakage and a long, inefficient sales cycle.
Key Challenges:
- Manual and slow lead handoff from marketing to sales.
- No system for nurturing leads that weren't ready to buy.
- Lack of visibility into which marketing channels produced the most valuable leads.
- Inconsistent data between their CRM (Salesforce) and Marketing Automation Platform (HubSpot).
Our Solution:
We engineered a fully integrated and automated lead management framework:
- Integrated the Stack: Established a robust, bi-directional sync between HubSpot and Salesforce, ensuring data consistency.
- Developed a Scoring Model: Implemented a lead scoring model based on demographic and behavioral data to identify sales-ready leads (MQLs).
- Built Nurture Streams: Created multiple, segmented email nurture streams in HubSpot to engage and educate leads at different stages of the buyer's journey.
- Automated Handoffs: Set up automated workflows that instantly assigned MQLs to the correct sales rep in Salesforce with full lead history.
"LiveHelpIndia didn't just manage our tools; they built the revenue engine we desperately needed. Our lead-to-close time has been cut in half, and our sales team can now focus on selling instead of prospecting."
40%
Increase in MQLs
35%
Reduction in Lead Leakage
50%
Faster Sales Cycle
Case Study: Unifying Customer Data for a Global FinTech Firm
Industry: FinTech / Financial Services
Client Overview: A large enterprise FinTech company offering multiple products to different customer segments. Their customer data was siloed across a dozen systems, including their core banking platform, CRM, email tool, and analytics platform, making personalization and compliance nearly impossible.
Key Challenges:
- No single view of the customer.
- Inability to run effective cross-sell/up-sell campaigns.
- High risk of non-compliance with data privacy regulations (GDPR).
- Marketing efforts were generic and untargeted.
Our Solution:
We implemented and now manage a Customer Data Platform (CDP) to serve as the central nervous system for their customer data:
- CDP Implementation: We led the selection and implementation of Segment as their enterprise CDP.
- Data Integration: We connected all their disparate data sources to the CDP, creating a unified, persistent profile for each customer.
- Identity Resolution: We configured rules to merge duplicate profiles and resolve customer identities across devices and channels.
- Audience Activation: We built real-time audience segments (e.g., "High-Value Customers at Risk of Churn") and syndicated them to their marketing, sales, and support tools for activation.
"The team at LiveHelpIndia is exceptional. They solved a data challenge that had plagued us for years. We now have a true 360-degree customer view, which has been a game-changer for our personalization and retention efforts."
360°
Unified Customer View
25%
Lift in Cross-Sell Revenue
100%
GDPR Compliance
Case Study: Scaling Campaign Operations for an EdTech Platform
Industry: EdTech (Online Learning)
Client Overview: An online learning platform experiencing rapid user growth. Their small marketing team was overwhelmed with the operational workload of launching and managing campaigns for dozens of courses across multiple regions and languages, leading to errors and missed opportunities.
Key Challenges:
- Slow campaign launch cycles.
- High rate of human error in campaign setup.
- Inability to localize campaigns effectively.
- Lack of time for strategic planning and analysis.
Our Solution:
We established a 24/7 "Campaign Operations Factory" model to handle all their execution needs:
- Process Standardization: We created standardized briefs, checklists, and QA processes for all campaign types.
- Dedicated Offshore Team: We assigned a dedicated team of campaign specialists to work as an extension of their in-house team.
- Localization Workflow: We implemented a streamlined process for localizing email and landing page assets, coordinating with their translation partners.
- Performance Reporting: We took over the creation of weekly and monthly campaign performance reports, freeing up the client's time for strategic analysis.
"Partnering with LiveHelpIndia was like instantly tripling the size of our marketing team. Their efficiency and attention to detail are incredible. We can now launch more campaigns, more accurately, and in more markets than ever before."
3X
Increase in Campaign Output
90%
Reduction in Setup Errors
72hr
Average Launch Time
What Our Clients Say
We're proud to be a trusted partner in our clients' growth stories.
"Their MarTech expertise is second to none. They optimized our HubSpot instance and automated workflows that saved our team 20+ hours a week. A true strategic partner."
"The data and analytics support from LiveHelpIndia has been transformative. We finally have clear attribution and dashboards that tell us exactly where to invest our marketing budget."
"As a startup, we couldn't afford a full-time MarTech team. LiveHelpIndia gave us access to enterprise-level talent on a flexible model. They've been critical to our ability to scale quickly."
"The 24/7 campaign operations support is a lifesaver. We can submit requests at the end of our day and wake up to completed campaigns, ready for review. It has dramatically increased our velocity."
"Their team seamlessly integrated with ours. The communication is excellent, and they truly feel like an extension of our own department. Highly professional and results-oriented."
"From technical SEO implementation to managing our complex CDP, LiveHelpIndia handles it all with precision. Their breadth of knowledge across the MarTech stack is impressive."
Flexible Engagement Models
We offer flexible, transparent, and scalable engagement models designed to fit your specific needs and budget.
Dedicated Team
A dedicated team of MarTech specialists who work exclusively for you as a seamless extension of your in-house team. Ideal for ongoing, complex operational needs.
- Full-time, dedicated experts.
- Deep integration with your processes.
- Maximum control and knowledge retention.
Hourly / On-Demand
Access our experts on an as-needed basis for specific projects, consultations, or to handle overflow work. Perfect for businesses with fluctuating needs.
- Pay only for the hours you use.
- Ideal for project-based work.
- Quick access to specialized skills.
Managed Services Retainer
A fixed-scope, fixed-price monthly retainer for a defined set of MarTech services and deliverables. Best for predictable budgeting and ongoing support.
- Predictable monthly cost.
- Clearly defined scope and SLAs.
- Proactive management and optimization.
Meet Our MarTech Leadership
Our services are delivered by a team of certified professionals and overseen by industry veterans with deep expertise in marketing technology and data science.
Vishal N.
Manager, Certified Hyper Personalization Expert, Senior Data Scientist (AI/ML)
Pratik R.
Lead, Certified Digital Marketing & MarTech Automation Expert
Anil S.
Lead, Certified Growth Hacker & Analytics Specialist
Akeel Q.
Manager, Certified Cloud & AI Solutions Expert for MarTech Integration
Frequently Asked Questions
Have questions? We have answers. Here are some of the most common inquiries about our MarTech outsourcing services.
MarTech outsourcing is the practice of hiring a third-party company, like LiveHelpIndia, to manage the technical and operational aspects of your marketing technology stack. This includes managing platforms (like CRM, Marketing Automation, CDPs), executing campaigns, integrating tools, managing data, and providing analytics and reporting.
While a traditional marketing agency typically focuses on strategy, creative, and media buying, a MarTech outsourcing partner focuses on the technical infrastructure and operations that power those strategies. We are the engine room that ensures the agency's plans can be executed flawlessly, efficiently, and at scale. We often partner with our clients' agencies to provide the technical backbone for their campaigns.
Data security is our highest priority. We are a CMMI Level 5, ISO 27001, and SOC2 certified company. This means we adhere to the strictest international standards for information security management. We use secure VPNs, enforce role-based access controls, conduct regular security audits, and sign comprehensive NDAs to ensure your data is always protected.
Our team is platform-agnostic and has certified expertise across a wide range of leading MarTech tools, including Salesforce Marketing Cloud & Pardot, HubSpot, Adobe Marketo, Segment, Google Analytics, Tableau, and many more. We focus on the underlying principles of marketing operations, allowing us to adapt quickly to any tool in your stack.
Getting started is simple. It begins with a free consultation to understand your needs. If we're a good fit, we move to a discovery and audit phase. Onboarding is a structured process where we establish communication channels, get secure access to your systems, and align on the strategic roadmap. We aim to be fully operational and delivering value within the first few weeks.
Ready to Unlock Your MarTech Potential?
Stop letting technology bottlenecks slow down your growth. Let our expert team manage your MarTech stack so you can focus on what matters most: strategy and results. Schedule a free, no-obligation consultation today to discover how we can build your marketing growth engine.
Request Your Free Consultation