What CAD software do you support?
Our teams are proficient in a wide range of software,
including but not limited to: Autodesk AutoCAD, Revit, Civil 3D, Inventor; Dassault Systèmes SolidWorks,
CATIA; Bentley MicroStation; Siemens NX; ArchiCAD, and more. We match the software experts to your
specific project needs.
How do you handle revisions and markups?
We have a streamlined process for revisions. You can provide
feedback using standard tools like Bluebeam, Adobe PDF markups, or even hand-drawn sketches. Your
dedicated Project Manager consolidates the feedback and ensures the team implements the changes accurately
and promptly. The number of included revision rounds is defined in our project-based SOWs.
Can your team work with our company's specific CAD
standards and templates?
Absolutely. This is a core part of our service. During the
onboarding process, we take your templates, layer standards, title blocks, and any other documentation and
build them into our workflow. Our goal is to produce drawings that are indistinguishable from those
created by your in-house team.
What is the typical turnaround time?
Turnaround time depends on the project complexity and size.
However, for many standard drafting tasks, we can offer a 24-hour turnaround by leveraging our global
delivery model. For larger projects, we establish a detailed timeline with clear milestones during the
initial scoping.
How do we communicate with the team?
Your primary point of contact is your dedicated Project
Manager, who is fluent in English. We communicate via email, scheduled calls on Zoom or MS Teams, and
project management tools like Asana or Trello. We ensure there is always a significant overlap in working
hours for real-time collaboration.
What does 'managed service' actually mean?
A 'managed service' means we don't just provide you with a
remote drafter; we provide a complete, managed solution. This includes the professional, the project
management, the quality assurance, the IT infrastructure, and the performance oversight. You get the final
result without the day-to-day management burden.
Can we start with a small trial project?
Yes, we highly recommend it. We offer a 2-week paid trial or
a small, fixed-price pilot project. This allows you to experience our service, quality, and communication
firsthand with minimal risk before committing to a larger engagement.
What are your payment terms?
For FTE models, we bill monthly in advance. For project-based
work, we typically require a percentage upfront (e.g., 50%) with the remainder due upon final delivery or
at key milestones. For hourly work, we bill at the end of each month for hours consumed. We accept various
payment methods, including wire transfer and credit card.
How do you ensure the security of my intellectual
property?
Security is non-negotiable. We are ISO 27001 and SOC 2
certified, operating under strict enterprise-grade security protocols. Your data is stored in secure,
restricted environments with access limited to your dedicated team. We sign ironclad NDAs and implement
rigorous access control to protect your designs.
How does your team leverage AI for drafting accuracy?
We integrate AI agents into our workflow to automate
repetitive, error-prone tasks like layer management and standard compliance checks. By letting AI handle
the "drudge work," our human experts focus entirely on complex design interpretation, resulting in higher
precision and faster delivery.
Is outsourcing really more cost-effective than hiring
in-house?
Yes, and significantly so. You eliminate fixed costs like
office space, hardware, software licenses, recruitment, and benefits. By converting these into a flexible
operating expense, our clients typically see up to 60% reduction in total cost per project while
maintaining or improving quality.
What happens if I need to scale my team up or down?
Our flexible model is designed for exactly this scenario.
Because we have a large, deep pool of talent and pre-vetted professionals, we can scale your team up or
down in as little as 48-72 hours. You only pay for the capacity you use, giving you true business agility.
Do I need to manage the day-to-day tasks of the
drafters?
No. Our "Managed Service" model includes a dedicated Project
Manager who handles the daily supervision, task allocation, and performance monitoring of the drafting
team. You manage the strategic vision; we handle the operational execution.
How do you ensure consistency across large, multi-year
projects?
We create a dedicated "Client Knowledge Base" for your
account. This includes your specific drafting standards, project history, past feedback, and preferred
workflows. As your team stays consistent, your standards are institutionalized, ensuring the 100th drawing
is as accurate as the first.
What happens if a key team member leaves?
Business continuity is built into our model. Because we use a
managed team structure with documented processes, knowledge is shared across the team, not held by one
individual. We have a robust talent pipeline to handle replacements seamlessly at zero extra cost to you.
Do you offer white-label services?
Yes. We operate as a seamless extension of your firm. All
deliverables are formatted to your standards, and we can communicate with your clients using your branding
or email domains if required, ensuring our services are completely white-labeled.
