Managed MEP Engineering Back Office Services
Scale your capacity, reduce overhead, and meet every deadline.
Your dedicated, expert MEP team is ready.
In the high-stakes world of architecture, engineering, and construction, project success hinges on precision, efficiency, and speed. Yet, firms are constantly squeezed by tight deadlines, budget constraints, and a shortage of specialized talent. This operational friction prevents you from focusing on what you do best: innovative design and client acquisition. We provide a strategic solution: a dedicated, managed back office of MEP experts to handle your complex drafting, modeling, and design support, allowing you to scale confidently and profitably.
Unlock Your Firm's PotentialTrusted by Industry Leaders and Innovators Worldwide
The Strategic Advantage Your Firm Needs
We don't just complete tasks; we deliver outcomes. Partner with us to transform your back-office from a cost center into a strategic asset for growth, quality, and innovation.
Ironclad Data Security
Your project data is your most valuable asset. As a SOC 2 and ISO 27001 certified partner, we provide enterprise-grade security protocols, strict NDAs, and full IP transfer, ensuring your intellectual property is protected at all times.
CMMI 5 Quality Assurance
Eliminate costly rework and errors. Our CMMI Level 5 and ISO 9001:2015 certified processes guarantee the highest standards of quality and consistency, delivering accurate, clash-free models and drawings every time.
Seamless Team Integration
Our experts become a true extension of your in-house team. We adopt your standards, workflows, and communication tools (like BIM 360, Procore, Slack) to ensure a frictionless collaboration that feels like we're right down the hall.
24/7 Operational Support
Time zone differences become your competitive advantage. With our round-the-clock support models, work continues on your projects even after your local team has gone home, dramatically accelerating project timelines.
Scalable On-Demand Teams
Instantly scale your workforce up or down to match project demands without the costs and complexities of direct hiring. We can deploy vetted MEP professionals for your project within 48-72 hours.
Transparent, Predictable Costs
Move from unpredictable freelance costs and high overheads to a clear, fixed-cost model. Our services can reduce your operational expenses by up to 60%, freeing up capital for strategic growth initiatives.
Access to Niche Expertise
Gain immediate access to specialists in areas like energy modeling, clash detection, Revit family creation, and sustainable design (LEED) without the long-term financial commitment of hiring them full-time.
Focus on Core Competencies
Free your senior engineers and project managers from tedious back-office tasks. Let them focus on high-value activities like client relations, complex problem-solving, and winning new business while we handle the production work.
Proven Partnership Since 2003
With over two decades of experience and a 95%+ client retention rate, we are a stable, reliable partner committed to your long-term success. Our track record with over 1000+ global clients speaks for itself.
Comprehensive MEP Back Office Services
Our full spectrum of MEP engineering support services is designed to cover every phase of your project lifecycle, from conceptual design to final as-built documentation.
BIM Modeling (LOD 100-500)
We create intelligent, data-rich 3D models for mechanical, electrical, and plumbing systems, providing a single source of truth for the entire project team.
- Enhances collaboration and reduces on-site errors.
- Improves visualization for all stakeholders.
- Facilitates accurate quantity take-offs and cost estimation.
MEP Coordination & Clash Detection
Using Navisworks and Revit, we identify and resolve clashes between MEP, structural, and architectural elements before construction begins, saving you time and money.
- Drastically reduces costly on-site rework and delays.
- Optimizes system layouts for space and efficiency.
- Generates comprehensive clash reports for easy resolution.
Revit Family Creation
We develop custom, parametric Revit families for MEP components that meet your specific project standards, ensuring consistency and accuracy across all models.
- Ensures model consistency and adherence to standards.
- Improves modeling efficiency for your team.
- Creates reusable assets for future projects.
As-Built Drawings & Modeling
We update design models and drawings to reflect the final, on-site construction, creating an accurate record for facility management and future renovations.
- Provides an accurate digital asset for building owners.
- Streamlines facility maintenance and operations.
- Essential for regulatory compliance and project closeout.
2D CAD Drafting & Conversion
We provide high-quality 2D drafting services and can convert legacy paper drawings, PDFs, or sketches into accurate, editable CAD files.
- Digitizes your archives for easy access and modification.
- Ensures 100% accuracy and adherence to your layering standards.
- Frees up your engineers from tedious drafting work.
HVAC System Design & Drafting
Our team assists in designing and drafting efficient HVAC systems, including ductwork layouts, equipment schedules, and schematics, compliant with ASHRAE standards.
- Optimizes for energy efficiency and occupant comfort.
- Produces detailed shop drawings for fabrication.
- Includes load calculations and equipment selection support.
Electrical Schematics & Lighting Design
We create detailed electrical plans, including single-line diagrams, power and lighting layouts, panel schedules, and fire alarm system designs.
- Ensures code compliance and electrical safety.
- Supports energy-efficient lighting design and controls.
- Provides clear documentation for installation and maintenance.
Plumbing & Drainage Systems Design
We design and draft comprehensive plumbing systems, including domestic water, sanitary drainage, storm water management, and gas piping layouts.
- Ensures efficient water usage and proper waste management.
- Creates detailed riser diagrams and fixture schedules.
- Adheres to international and local plumbing codes.
Fire Protection System Design
We provide detailed design and drafting for fire safety systems, including sprinkler layouts, standpipe systems, and fire alarm device placement, adhering to NFPA standards.
- Ensures compliance with critical life safety codes.
- Provides hydraulic calculations for sprinkler systems.
- Coordinates with other MEP systems to avoid conflicts.
Energy Modeling & Analysis
We perform building energy simulations to optimize MEP system design for efficiency, reduce operational costs, and support green building certifications like LEED.
- Identifies cost-saving energy conservation measures.
- Helps achieve sustainability goals and certifications.
- Provides data-driven insights for design decisions.
Quantity Take-offs & Estimation
Leveraging BIM models, we generate accurate material and quantity take-offs, providing a solid foundation for cost estimation and procurement.
- Improves bidding accuracy and reduces financial risk.
- Streamlines the procurement and material ordering process.
- Provides detailed breakdowns by system and floor.
Digital Twin Integration Support
We help create and maintain the foundational MEP models required for sophisticated Digital Twin platforms, enabling real-time operational monitoring and predictive maintenance.
- Bridges the gap between construction and operations.
- Enables data-driven facility management.
- Future-proofs your building assets.
Sustainable & Green Building Design (LEED)
Our team provides support for sustainable design practices, helping you document and achieve credits for green building rating systems like LEED.
- Assists with MEP-related credit documentation.
- Supports the design of high-performance, efficient systems.
- Enhances the marketability and value of your project.
Prefabrication & Modular Construction Detailing
We create highly detailed models and shop drawings specifically for off-site prefabrication of MEP components, improving quality and accelerating construction schedules.
- Reduces on-site labor costs and construction time.
- Improves construction quality and safety.
- Minimizes material waste.
Value Engineering Support
We analyze MEP designs to identify alternative materials, equipment, or system configurations that can reduce costs without sacrificing performance or quality.
- Optimizes project budgets and improves profitability.
- Provides data-backed recommendations for cost savings.
- Maintains the integrity and intent of the original design.
Our Frictionless Onboarding Process
We've refined our process over two decades to ensure a seamless transition. Your dedicated MEP team can be fully integrated and productive in weeks, not months.
1. Discovery & Scoping
We hold in-depth consultations to understand your specific needs, project standards, software requirements, and long-term goals.
2. Team Assembly & Setup
We handpick a dedicated team of MEP engineers and drafters with the precise skills you need and set up the secure infrastructure and communication channels.
3. Knowledge Transfer
Your team provides us with your standards, templates, and project details. We conduct a thorough knowledge transfer to ensure our team is perfectly aligned.
4. Execution & Reporting
Your new back office team begins work, providing regular progress reports and maintaining constant communication, seamlessly integrating into your workflow.
Proven Results for AEC Leaders
Our managed back office solutions deliver measurable improvements in efficiency, cost, and project outcomes. See how we've helped firms like yours succeed.
Case Study: Scaling High-Rise Development
Industry: Commercial Real Estate
Client Overview: A large commercial real estate developer specializing in high-rise mixed-use buildings was struggling to manage MEP documentation across multiple projects. They relied on a network of freelancers, which led to inconsistent drawing quality, frequent delays, and a high volume of costly Requests for Information (RFIs) from the construction site.
"LiveHelpIndia's dedicated team became our single source of truth for MEP modeling. The consistency and quality they delivered cut our RFIs by a third and got us back on schedule. They are a genuine strategic partner."
- Michael Chen, Director of Operations, UrbanScape Properties
Problem
The developer's growth was being throttled by their inefficient and unreliable MEP back-office process, causing budget overruns and damaging their reputation with general contractors.
Key Challenges
- Inconsistent quality and standards across projects.
- Poor coordination leading to numerous on-site clashes.
- Lack of a centralized team for accountability.
- Project delays due to slow turnaround on drawing revisions.
Our Solution
We deployed a dedicated, managed team of 5 MEP specialists who acted as the client's centralized back office. The solution included:
- Standardizing all MEP models and drawings on a single Revit template.
- Implementing a rigorous clash detection protocol before issuing any drawings.
- Establishing a 24-hour turnaround time for all revisions.
- Providing a dedicated Project Manager as a single point of contact.
Case Study: Winning Larger, Complex Projects
Industry: Architecture
Client Overview: A mid-sized architectural firm with a strong design reputation wanted to compete for larger institutional projects (hospitals, universities) but lacked the in-house MEP expertise and advanced BIM coordination capabilities required for such complex bids.
"We could finally say 'yes' to the projects we used to dream about. LiveHelpIndia's on-demand expertise in MEP coordination gave us the confidence and capability to compete with much larger firms—and win."
- Sarah Jenkins, Principal, Innovate Architects
Problem
The firm was stuck in a cycle of smaller projects, unable to break into a more profitable market segment due to a perceived technology and expertise gap in MEP engineering.
Key Challenges
- Inability to meet complex BIM requirements in RFPs.
- High cost and risk of hiring full-time senior MEP staff.
- Lack of experience in multi-disciplinary clash detection.
- Fear of overcommitting on projects beyond their capacity.
Our Solution
We provided a project-based MEP coordination and BIM modeling service. This allowed the firm to leverage our expertise on a per-project basis without increasing their fixed overhead. Our solution involved:
- Joining their bid team to showcase advanced BIM capabilities.
- Providing detailed clash detection reports during the design phase.
- Modeling all MEP systems to LOD 400 for a major hospital project.
- Offering value engineering suggestions to optimize the MEP design.
Case Study: Slashing Overhead for an HVAC Contractor
Industry: Mechanical Contracting
Client Overview: A national HVAC contractor maintained a large, expensive in-house team of drafters to create shop drawings and as-built documentation. The team's workload was highly variable, leading to periods of costly downtime followed by frantic overtime.
"Outsourcing our drafting to LiveHelpIndia was a game-changer for our profitability. We cut our drafting overhead in half and improved our turnaround time. The quality is consistently excellent."
- David Rodriguez, President, ClimateControl Solutions
Problem
High fixed overhead costs for their drafting department were eating into project margins, and the "feast or famine" workflow made resource management a constant headache.
Key Challenges
- High salary and benefits costs for in-house drafters.
- Inefficient resource utilization due to fluctuating demand.
- Difficulty in quickly scaling the team for large projects.
- Senior engineers were often pulled into drafting oversight.
Our Solution
We proposed an on-demand model where the client could outsource all their HVAC shop drawings and as-built documentation to our team. This converted their fixed costs into a variable expense. We provided:
- A flexible team that scaled based on their weekly needs.
- Guaranteed 48-hour turnaround for standard drawing sets.
- Strict adherence to their established SMACNA standards.
- A secure portal for project submission and file transfer.
Technology Stack & Tools
Our teams are proficient in the industry-standard software and platforms your projects depend on, ensuring seamless integration and high-quality deliverables.
What Our Clients Say
We build long-term partnerships based on trust, quality, and measurable results. Here’s what leaders in the industry have to say about working with us.
The level of detail in their BIM coordination saved us from at least a dozen major on-site clashes. That's real money and time saved. Their team is professional, responsive, and incredibly skilled.
We were hesitant to outsource, fearing a loss of quality. LiveHelpIndia proved us wrong. Their adherence to our standards is impeccable, and their 24/7 model accelerated our design phase by weeks.
As a smaller firm, we can't afford a full-time energy modeling specialist. Their on-demand analysis services have been crucial for our LEED projects. It's top-tier expertise without the overhead.
Meet a Few of Our MEP Experts
Our strength lies in our people. We employ a rigorous vetting process to hire and retain the best talent in the industry, led by seasoned professionals.
Delivery Manager - Microsoft Certified Solutions Architect with 15+ years in AEC project delivery and BIM implementation.
Lead, Expert in Computer-Aided Design & Modelling (CAD, CAM), specializing in complex Revit and AutoCAD workflows.
Manager, Certified Cloud & IoT Solutions Expert, focusing on integrating BIM with modern cloud platforms like BIM 360.
Manager, Certified Cloud Solutions Expert, ensures secure and efficient data management for all MEP projects.
Frequently Asked Questions
Have questions? We have answers. Here are some of the most common inquiries we receive from prospective clients.
Quality is at the core of our operations. We are a CMMI Level 5 and ISO 9001:2015 certified company, which means our processes are optimized for quality and continuous improvement. Every project goes through a multi-stage quality assurance process, including peer reviews and final checks by a senior engineer, to ensure it meets your standards and is free of errors.
Absolutely. We are SOC 2 and ISO 27001 certified for information security management. We employ robust security measures, including encrypted data transfer, secure servers, and strict access controls. All our employees are bound by comprehensive NDAs, and all intellectual property rights for the work we do are transferred to you upon completion.
We turn time zones into an advantage. We assign a dedicated Project Manager based in a similar time zone or with overlapping hours who serves as your single point of contact. We establish a clear communication plan using your preferred tools (e.g., Slack, MS Teams, Zoom) and provide regular updates. Our 24/7 operational capability means your project progresses even outside your local business hours.
Our teams are experts in the full Autodesk suite (Revit, AutoCAD, Navisworks), SolidWorks, and major collaboration platforms like BIM 360 and Procore. They are well-versed in international and regional standards, including ASHRAE (HVAC), NFPA (Fire Protection), and can quickly adapt to your company-specific or project-specific standards.
We offer flexible engagement models to suit your needs:
Dedicated Team Model: A full-time team at a fixed monthly cost, ideal for ongoing needs.
Project-Based Model: A fixed price for projects with a clearly defined scope.
Hourly/On-Demand Model: A pay-as-you-go model for fluctuating workloads or smaller tasks.
Our onboarding process is designed for speed and efficiency. Following the initial discovery and scoping phase, we can typically assemble your dedicated team and begin the knowledge transfer process within a week. For most standard requirements, your team can be fully operational and productive within 2-3 weeks.
Ready to Build a More Efficient Future?
Stop letting back-office bottlenecks limit your firm's growth. Let's discuss how a dedicated, expert MEP team can reduce your costs, accelerate your timelines, and help you win more business. Schedule a free, no-obligation consultation with one of our MEP solutions experts today.
Request A Free Consultation