Virtual Live Receptionist Services

Live Receptionist

We understand, as a growing business, acquiring new customers and maintaining existing clients is your number one priority. When a phone call comes into your office, is it being answered? How about after business hours, on vacation or sick days, when you or your receptionist are not available? Live Help India understands the importance of every customer contact and offers live telephone answering services full time 9 hours per day and extendable for up-to 24/7/365 for businesses looking to build a professional image. Learn how Live Help India Live Receptionist can bring success to your customer service approach and sales strategy.

 

Around-the-clock Availability

Live Help India Live Receptionist Solutions provides your customers and clients with customer service full time 9 hours per day and extendable for up-to 24/7/365. Our professional agents will answer your calls just like an in-house receptionist, creating a dependable service for all your customers or clients. These includes:

  • Live phone answering

  • Live call screening / forwarding

  • Appointment scheduling

  • Customized greetings

  • Flexible call routing

  • Email and fax services

  • Order taking

  • Voicemail services

  • Message taking

  • And more…

Portray a Professional Image

Live Help India's Live Receptionist service will help your business establish a professional image. One of our highly trained agents will answer each call using an Answer Phrase, a defined greeting set by you. Your customers will assume they have reached your office, when in actuality a Live Help India agent is handling their call. Live Help India can also screen calls, transfer urgent/important calls to your home office, and provide a detailed message using your preferred message delivery method, helping you concentrate on running your business.

 

A Cost Effective Solution

Our Live Receptionist solution not only saves you time, but it will save you money. By outsourcing your receptionist needs to Live Help India, you can have access to Live Receptionist for  full time 9 hours per day and extendable for up-to 24/7 customer service handling by a professional Contact Center agent for as little as $1 per call. In turn, you save on salary expenses (hourly wages, benefits, sick leave, vacation time, etc.) while benefiting from highly professional and skilled representatives experienced at managing your daily calls.

 

Live Help India - Live Receptionist Highlights

  • Around-the-clock receptionist services provide flexible solutions for your customers and clients, always keeping you connected.

  • Dependable receptionist services signifies a professional business image.

  • Live Help India Live Receptionist solution offers customizable service options such as Answer Phrase, Greeting Front, and dynamic call forwarding to meet your specific business needs.

  • Save on salary expenses. Our skilled and experienced Contact Center agents can handle your customer and client inquiries for as little as $1 a call.

  • We guarantee you the lowest prices in the industry while delivering the best service.

  • We own, manage and develop our own telephony platform utilizing multiple robust servers to ensure back-up and redundancy for enhanced quality phone calls.

We assure you all the committed billable hours per month.

Self Supervise your Virtual Employees:

  • Yes our staff will work as your virtual employee so you can guide and monitor them as you like. 

  • The staff will be provided per your Inbound Contact Center/ Live Receptionist Customer Service needs.

  • Follow-ups of process for confirmation of Live Receptionist customer services staying on right way.

  • In case of Live Receptionist staff absence get Backup staff or 100% deduction for absent hours.

Payment Terms:

We use to charge upfront payment of the month, staff is going to work for you, on monthly basis. Mode of payment will be Bank Wire Transfer, Credit Card or PayPal.

 

For more information on your Inbound Contact Center/ Live Receptionist Customer Service needs, please contact our Sales Department by Phone or Email or contact us Via contact us or get a free quote ...

 



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