Remote Contact Center Services

Remote Contact Center Services

LiveHelpIndia Remote Contact Center Support Service provides end-to-end outsourcing services dedicated to helping companies gain customers satisfaction and reduce operating support costs.

LiveHelpIndia operates state-of-the-art Contact Centers at offshore, located at India and serving throughout the US, Canada, Europe and Australia. The facilities manage the staff and client helpdesks and providing hardware, software and wider rage of support services. All operations are part of one "virtual" center that enables LiveHelpIndia to offer clients superior availability and throughout redundant operations. LiveHelpIndia has the facilities to meet all your current requirements and has the ability to expand as your needs will grow with time.

Today, LiveHelpIndia remote Contact Center offer world-class customer support upto 24 hours a day, 7 days a week, 365 days a year including but not limited to, following technologies:

  • Custom, proprietary, and legacy applications

  • Multi-vendor hardware, software, and network operating systems

  • LAN & WAN environments

  • Desktop through enterprise systems

  • Network and server monitoring

  • Most of the Payment gateways based order processing

  • Robust email systems to manage support tickets

    Our solutions can be customized to meet your specific requests, including:

  • Dedicated 800 number

  • Email/Chat/CallMeBack Support

  • Voice over IP or webcallback

 

Live Help India - Remote Contact Center Service Highlights

  • Upto 24/7/365 Contact Center Support Services increases customer acquisitions and customer loyalty.
  • Standardized FAQ retrieval through our proprietary agent interface, ensures efficient and accurate service is delivered to your customers.
  • Outsourcing customer service to us reduces salary and all other office expenses.
  • Outsourcing customer service to us saves you valuable time, allowing you to focus on other areas of business.
  • Combining our customer service solution with your order taking line can increase efficiency and effectiveness of each call.

For more information please contact our Sales Department at +44 (0)20-7043-5040 (Mon-Sat, 9 AM - 6 PM GMT) or contact us Via our contact us or get a free quote ...


 



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