Hire inbound Contact Center, full time, customer service, Order Taking Service, Ordertaking Service, Order Takers, Ordertakers | Sitemap | Contact Us

Live Help India offers fully integrated web-based order taking services for up-to 24/7/365. We have the capacity and capability to handle any call volume, emails and live chats and any size of product catalog - from a single product to large catalog orders. Learn more, how Live Help India Order Taking Services can bring success to your Inbound Contact Center, customer service, Order Taking approach and sales strategy..

Sales Focused Order Taking Specialists

Our mission is to increase the percentage of calls for your campaign that convert into actual sales. We specifically train our agents to handle each phone call, email or live chat  as a valuable sales opportunity and use cross-sells and up-sells to increase the value of each order. Furthermore, to ensure quality assurance and quality service, our Contact Center agents are fully trained as Certified Order Taking Specialists before taking calls from your sales line.

Streamlined Sales Channels

Using a web enabled inbound Contact Center allows our agents to take orders and enter orders through your existing e-commerce website, thus streamlining sales and fulfillment channels. If an e-Commerce page is not already in place,  Live Help India can build one for you, allowing the convenience of real-time credit card processing, inventory tracking, and integration with your fulfillment house.

Front Line FAQ Support

As a value-added partner, Live Help India can take your orders by phone call, email or live chat and can handle front-line customer inquiries. Our proprietary Inbound Contact Center/ Customer Service Agent Interface and scripted Frequently Asked Questions (FAQs), allow our agents to answer Customer Service questions related to your business both easily and thoroughly, increasing the efficiency and effectiveness of your customers calls.

Order Taking Service Highlights

• Fully integrated web-based order taking services handling high call volumes and diverse product catalogs.

• Comprehensive agent training ensures quality service and effective sales closing.

• Customized e-commerce website will streamline your sales and reporting channels.

• Proprietary Customer Service Agent Interface with scripted FAQ integration provides for efficient and effective question answering.

We assure you all the committed billable hours per month.

Self Supervise your Virtual Employees:

• Yes our staff will work as your virtual employee so you can guide and monitor them as you like. 

• The staff will be provided per your Inbound Contact Center/ Order Taking Customer Service needs.

• Follow-ups of process for confirmation of Order Taking customer services staying on right way.

• In case of Order Taking staff absence get Backup staff or 100% deduction for absent hours.

Payment Terms:

We use to charge upfront payment of the month, staff is going to work for you, on monthly basis. Mode of payment will be Bank Wire Transfer, Credit Card or PayPal.

For more information on your Inbound Contact Center/ Order Taking Customer Service needs, please contact our Sales Department by Phone or Email or contact us Via contact us or get a free quote ...