|
We provide a turn-key solution with no hidden charges. We assign a Virtual Assistant to work exclusively for you, and also give you a phone number in your locality at no extra charge. When you or your customers call that phone number, the call is answered by your friendly Virtual Assistant
in Minimal or No local Accent.
|
Free Bonuses
- Free incoming DID in
your Area Code. 100% Lower Phone Bills. Free DID with
every VA staff.
- Unlimited outbound calling to Fixed lines in
your Area, with Voicemail
- Staff with PC, Windows, Broadband & MS Office
- 99% uptime guaranty or 100% deduction
- Full Control Over Services
- 24x7 Online Call Data access and 100% recording of calls we make and receive
- Trustworthy flexible, Reliable and friendly staff
- Multilingual / Bilingual Virtual Assistants in German, French, English, Spanish, Portuguese
Tasks covered Your dedicated Virtual Assistant can perform a range of useful functions for you. Examples of tasks include:
- Answering customer queries by phone, email, your live chat system or instant messenger;
- Providing general, technical, sales and/or billing support to your customers;
- Taking messages;
- Scheduling appointments;
- Processing orders and other customer-related tasks;
- Posting to Internet forums and blogs;
- Performing data gathering and research tasks;
- Searching the Internet to find good deals for your purchases;
- Sifting through information (e.g. vetting job applications);
- And many more tasks.
Skills
We provide Virtual Assistants with the following profile:
- Fluent written and oral English communication;
- India based;
- Affinity with western culture;
- Strong customer service skills;
- Sound basic computing skills; and
- Bilingual / Multilingual Virtual Assistants in English, Spanish, German, French and Portuguese.
Number of Hours Worked
Our Full-time Virtual Assistants work 8 hours per day plus a 1-hour meal break, so the total shift time is 9 hours. Your assigned Virtual Assistant will work exclusively for you throughout your daily service period, and will not be assigned to any other customer during that time.
Shift Times
With the Full-time Virtual Assistant plan, we assign a Virtual Assistant to work exclusively for you. The Virtual Assistant will work Monday to Friday, eight hours a day, with a one-hour meal break (that is, a 9-hour period). You can choose the time that you want your assigned Virtual Assistant's daily shift to start.
15-DAY / 45-DAY MONEY-BACK GUARANTEE
on yearly purchases.
First time in the industry!
We have a reputation for quality and professionalism so we are confident that you will be delighted with our service. For your peace of mind though, we provide a 45-day money-back guarantee under which, if you are not completely satisfied with our service, you can cancel within the first 45 days of the first month and we will refund the unused proportion of your fees in full. This guaranty is applicable on Yearly Contract payments, and applicable on offer prices as well.
While if you are working with us on Monthly plan, you will still get 15 Day money back guaranty.
|