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Live Help India offers Bilingual Contact Center/ multilingual Call
Center customer services and sales solutions in English plus
French, Spanish and German, enabling you business to effectively respond
to your language specific customers needs. Multiple
language Staff are provided as dedicated staffs working
exclusively for you, and housed within our customer
service contact centers to ensure best results.
Providing Bilingual Contact Center/ multilingual Contact Center
customer support has become vital in current global economy as the ethnic groups in America and around the glob
continues to grow, and as soon businesses increasingly become
international and cover diverse markets. Having the Contact Center
capability to communicate in multiple languages will enable your
business to capture opportunities in various markets and benefit
by higher customer acquisition rate in target languages.
Live Help India Bilingual Contact Center/ multilingual Contact Center
customer services.
Agent Training
To provide high quality standards, our Bilingual Contact Center/
multilingual Contact Center customer service agents are
assessed in the interview process for their reading, writing,
speaking and translation skills in both English and the second
language they are expected to be working in.
Environment
We understand and train the agents to work throughout the day in
Bilingual Contact Center/ multilingual Contact Center environment.
Neutral Accent Agents
We hire, retain and provide Bilingual Contact Center/ multilingual
Contact Center customer service agents with Neutral voice accent.
Pricing Options
Our clients have the options of choosing a combination of
full-time dedicated agents for various levels of support
to match their consumer language conversation needs (e.g. English
and Spanish/ German/ French as required).
Why Do You Need Bilingual/ Multilingual Support?
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Spanish is the second most common language spoken in the United
States after English
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Spanish is the fastest growing minority group in the United
States
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Spanish is the most widely taught non-English language in U.S.
secondary schools and institutions of higher education,
indicating its importance among non-Hispanic Americans.
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As
many as 100 million people in the United States have some basic
knowledge of Spanish
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French is the fourth most common language spoken in the United
States and is used by about 175 million people around the world
as a first or fluent second language
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French is one of the two official languages of Canada
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As many as 100 million people speaks German
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German is the official language of Germany, Austria, Switzerland,
Alsace-Lorraine (France), Northern Italy, East-Belgium,
Luxembourg and Liechtenstein
We assure you
all the committed billable hours per month.
Self Supervise your Virtual Employees:
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Yes our staff will work as your virtual employee so you can
guide and monitor them as you like.
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The staff will be provided per your Inbound Contact Center/
Bilingual/ Multilingual Customer Service needs.
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Follow-ups of process for confirmation of
Bilingual/ Multilingual customer services staying on right way.
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In case of Bilingual/ Multilingual staff absence get Backup staff or 100% deduction for
absent hours.
Payment Terms:
We
use to charge upfront payment of the month, staff is going to
work for you, on monthly basis. Mode of payment will be Bank Wire
Transfer, Credit Card or PayPal.
For more information
on your Inbound Contact Center/ Bilingual/ Multilingual Customer Service needs, please contact our Sales Department
by Phone or Email or contact us Via contact us or get a free quote ...
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