Outsourced Live Chat Customer Service

Hire Remote Staff > Live Chat Free Chat Software
 

We at LiveHelpIndia provides you our hosted powerful Live Chat Solution to use on your website, to provide 100% Uptime of Live Chat Customer Support for your buyers / users.

LiveHelpIndia Professional Live Chat support service for your website can increase sales, while decreasing support costs. Our  Live Chat features include, Multilingual chat in 10 languages, Co-Browse, Secure 128 Bit Encrypted Chats, Pro-Actively engage and invite your visitors plus robust viewing of visitors in real-time! It's all at your finger tips...with LiveHelpIndia Live Chat service!
Plus to that service is available for 9 hours/ day and you can also increase it for up-to 24 hours per day X 7 days a week.

We have tested it ourselves!

We use the same Live Chat Service that we are providing you!  We have been using it for over 5 years 24 hours a day and we have 100% confidence in the service we provide! And are offering $60/month of service FREE of cost to you in our Live Chat Support Package. So get Outsourced Live Chat support professional agents for your website visitors with this amazing software for FREE (so you just to have to paste our provided few lines of JavaScript and you will be good to go! ).

Proven Technology

 

Choose from the various business processes offering Contact Center, phone answering services, live chat/ sales & Email support, Virtual Assistance and more, full-featured and expanded capabilities with true "India Staff" to enhanced business process, flexibility and growth.

We assure you all the committed billable hours per month.


Self Supervise your Virtual Employees:

  • Yes our staff will work as your virtual employee so you can guide and monitor them as you like. 

  • The staff will be provided per your Inbound Contact Center/ Live Chat Customer Service needs.

  • Follow-ups of process for confirmation of Live Chat customer services staying on right way.

  • In case of Live Chat staff absence get Backup staff or 100% deduction for absent hours.

Payment Terms:

We use to charge upfront payment, for the staff be working for you, on monthly basis. Mode of payment will be Bank Wire Transfer, Credit Card or PayPal. For more information on your Inbound Contact Center/ Live Chat Customer Service needs, please contact our Sales Department by Phone or Email or contact us Via contact us or get a free quote.

Compare Our Live Chat Software to LivePerson

LivePerson is the competitor of Live chat software we are using from industry Live chat software leader. We had so many people amazed at how our live chat software product was far superior, we were asked over and over to create an overview comparing Us to LivePerson. 

FEATURE
LiveHelpIndia

Recurring Monthly Fees (For 5-agents)

FREE with Service
$495
Setup Fees
$0
$'00s
Support 24/7
 
Unlimited Queues/Departments
 
Cross Queue and Cross Site Transfer
 
Managed Chat Queues
 
MAC Browser Compatible
 
Live Coaching Mode
 
Instant Messaging
 
Customizable Chat Window with localization
 
Customizable Operator Dockable/Sizable
 
Lingering (archived) Chats
 
Multilingual Chat: On-the-Fly Auto Language Translation (Supported Live Chat Languages include: Spanish, French, Italian, Portugese, German, Russian, Chinese, Japanese)
 
Realtime Geo-Tracking
Enhanced Realtime Geo-Tracking with Google Maps visuals
 
Pop Up Window Notification
 
IP Filtering for Specific IP's
 
Designated Purging of Database
 
Cross Multiple Queue/Department and Multiple Domain Transfer
 
Ban/Release Visitor
 
Built-in Reporting
Client does NOT require installation of Java
Pre-chat Surveys
Realtime Website Traffic Monitoring
Email Signature
Co-browse
Canned Responses
Chat Transfer
Typing Indicator
Referral URL/Search Keywords
Proactive Invite
Operator Offline Email Form / After Hours Message
Conference Chat
 
Automatically Save Chat Transcripts
Shared Chat Transcripts
Search Chat Transcripts
Chat Icon Code Generator
Automatic Changing Chat Icons
Page Push
Secure Chats
Spell Check
  
 
 
 
 



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