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Customers expect email responses/ email customer service promptly, making your turn-around time a crucial factor. Live Help India Email Response solution manages your customers' email and web-form inquiries to ensure they receive an appropriate response to emails quickly and accurately. Learn how Live Help India Real-time Email Response can bring success to your customer service approach and sales strategy.

Quick Email Response

Live Help India live Representatives are standing by full time, 9 hours per day, while you can also extend coverage for up-to 24-hours and 7 days a week, to provide personalized and quicker responses to your customer emails. Quicker email support is an effective combination with your live telephone support and live chat support services. With Quicker email support, you provide a holistic customer service experience that will strengthen your brand and increase revenues.

Email Response Quality

Live Help India uses writing certification software for email response staff. And using email management software, we store your provided Knowledgebase, Frequently Asked Questions (FAQs) and right answers for each of the product and service you offer. Our Email Response Executives can then get the answers and detailed information quicker, to provide a prompt yet detailed answers to your customer emails.

Some of the services offered by our Email Response Services:

• Pre-sales, Order Accomplishment, Post-sales – Product enquiries, sales order processing, order documentation and payment related queries, post-sales, RMA product support etc.

• Customer Service – Product/service information enquiries, application fulfillment, subscription management services, feedback capturing, polls & online event managements.

• Technical Support – Product or Service technical helpdesk, complaints registrations, guiding the visitors  for orders/ product information pages, order form processing etc.

• Billing Support – Account status, payments, balances, add/update/change in customer information

• Enrollment Guidance – Welcome emails, registration information and campaigns enrollment for events etc.

Live Help India - Email Response Solution Highlights:

1. Certified email written skilled agents recruited specifically for you. Trained on written email communication skills and best practices of email writing.

2. Regular quality monitoring to ensure answers are delivered consistent and accurately.

3. Personalized, quicker emails response full time 9 hours/ day, extendable for up-to 24x7x365.

4. Quicker response time of 1 hours or less by dedicated representatives during working hours.

5. Product/ service differentiation for your business/brand through the enhanced email customer experience.

6. Increased customer/brand loyalty, will result in greater online and offline sales for your business.

Quicker Email Response Time

Impressing your customers and clients with quicker response time can set your growing company apart from the competition. Live Help India guarantees a response turnaround time of less than 1 hours when you hire dedicated full time email response representatives for your company. The result is an much improved customer service experience and increased brand loyalty, with greater online and off-line customer sales.

We assure you all the committed billable hours per month.

Self Supervise your Virtual Employees:

• Yes our staff will work as your virtual employee so you can guide and monitor them as you like. 

• The staff will be provided per your Inbound Contact Center/ Email Response Customer Service needs.

• Follow-ups of process for confirmation of Email Response Customer customer services staying on right way.

• In case of Email Response Customer staff absence get Backup staff or 100% deduction for absent hours.

Payment Terms:

We use to charge upfront payment of the month, staff is going to work for you, on monthly basis. Mode of payment will be Bank Wire Transfer, Credit Card or PayPal.

For more information on your Inbound Contact Center/ Email Response Customer Service needs, please contact our Sales Department by Phone or Email or contact us Via contact us or get a free quote ...