Customer Service Staff

Customer Service

Want to hire the best online Inbound Contact Center/ Customer Service/ employees to expand your business? Are you thinking where to outsource your Inbound Contact Center/ Customer Service Staff? Do you think Outsourcing your Inbound Contact Center/ Customer Service will further increase profits in your business interests?

Think no further! Strengthening your Inbound Contact Center/ Customer Service efficiency is now as easy as logging into the internet and surfing for your third part service provider.

 

Inbound Contact Center/ Customer Service

Outsource your customer service to LiveHelpIndia. Be smart to save time and money. Our customer service & support agents can even provide market promotions and discounts directly to your online visitors through Phone Support, Email Response & Live Chat.

 

Our Live Chat Representatives

Increase online conversions and customer acquisitions with real-time assistance. Our live chat specialists have strong, well-developed written communication skills geared towards engaging customers, directing them through the sales process, and essentially converting visitors into buyers all through live chat with real time answers. Plus to that we provide self hosted Livechat software for your website. So just paste our provided few lines of JavaScript on your webpages, you will be good to go!

 

Attract Your Online Visitors

LiveHelpIndia representatives can initiate live chat and offer promotions to your visitors at decisive times during their online visit. Our Chat, email and help desk support solutions can be used effectively to achieve more sales, increase average order sizes, and of course encourage repeat customer visits.

 

Shorter Email Response Time

Impressing your customers with shorter email response time can set your growing company apart from the competition. LiveHelpIndia ensures a email response turnaround time of up to less than 1 hour with personalized touch for your customers and specific answers to their questions.

 

Boosting Customer Satisfaction

LiveHelpIndia's Inbound Contact Center Services/ Customer Services for your business, allows your customers to receive quick answers to their questions, without the hassle of disconnecting from the Internet or using the phone. With our Customer Services for your businesses through Live Chat, email and Phone supports, you can staff your web store with a sales representative 24 hours a day. Our representatives assist your customers in real time as they visit your site.

 

Customer Service Work Time

LiveHelpIndia's experienced Inbound Contact Center/ Customer Service Representatives work excusive for you, 8 hours a day, 5 days a week (excluding 1 hour of breaks), While you can extend the services for up-to 24 Hours and 7 days a week.

 

Inbound Contact Center/ Customer Service Staff will work in your time zone (or in time zone you need them to work) and you will be able to contact with them all the time through MSN/Skype/ Emails/ Phone etc. In urgent case, you can contact our Supervisors too to help you in providing best in class Inbound Contact Center/ Customer Services to your customers..

 

We assure you all the committed billable hours per month.

Self Supervise your Virtual Employees:

  • Yes our staff will work as your virtual employee so you can guide and monitor them as you like. 

  • The staff will be provided per your Inbound Contact Center/ Customer Service needs.

  • Follow-ups of process for confirmation of customer services staying on right way.

  • In case of staff absence get Backup staff or 100% deduction for absent hours.

Payment Terms:

We use to charge upfront payment of the month, staff is going to work for you, on monthly basis. Mode of payment will be Bank Wire Transfer, Credit Card or PayPal.

 

For more information on your Inbound Contact Center/ Customer Service needs, please contact our Sales Department by Phone or Email or contact us Via contact us or get a free quote ...

Request a Quote

 



Learn more Learn more Learn more