Live Chat Customer Support
Your United States based business can now increase website conversions and online customer
orders with real-time live chat based assistance. Our live chat specialists have strong, well-developed written communication skills geared towards engaging customers, directing them through the sales process, and essentially converting visitors into buyers through
real time live chat and quick answers.
Plus to that we host the Livechat software ourselves and provide for your
website to use it (to ensure higher uptime of live chat support
services). Contact us now to know more about the
Live Chat
Support services.
Shorter Email Response Time
Impressing your
United States business customers
with shorter email response time and set the brand image for your company
and look apart from the competitions.
LiveHelpIndia ensures a email response turnaround time less than 1 hour with
good personalized touch
for your customers. And win more business for you by providing specific answers to their questions.
Contact us now to know more details of the
Email Response Services.
24 Hour Help Desk Services
We
understand 24 hour helpdesk need for your United States business.
24 Hour Helpdesk services outsourcing to LiveHelpIndia provides
your customers with our round-the-clock support, and dedicated
customer care representatives, without the high costs associated
with providing in-house helpdesk services. The 24 hour helpdesk
service are provided for All Time On industries including
Technical Support (Product/ PC/ LAN/ Hardware/ Software etc.),
Order Processing, Customer Service, Product Support, Information
portal, web hosting service, Airlines, Merchandize and many
others. Contact us now to know more details of the
24
Hour Helpdesk services.
Priority Customer Satisfaction
LiveHelpIndia's Inbound Contact Center Services/ Customer Services
for your United States business, allows your customers to receive sooner answers to their
questions by email, live chat and phone. With
our Customer Services for your United States businesses through Live Chat,
email and Phone supports, you can staff your web store with a
sales representative full time 9 hours per day extendable for
up-to 24 hours a day. And our representatives will assist
your customers in real time. Contact us now to know more details
of the
Inbound Contact Center services.
Contact Center /
Customer Service Working Hours
LiveHelpIndia's
experienced Inbound Contact Center/ Customer Service Representatives work
excusive for your United States business,
8 hours a day, 5 days a week (excluding 1 hour of breaks), While
you can extend the services for up-to 24 Hours and 7 days a
week.
Inbound Contact Center/ Customer Service Staff will work in your
time zone
(or in time zone you need them to work) and you
will be able to contact with them all the time through MSN/Skype/
Emails/ Phone etc. We also have on floor QAs &
Supervisors, so you don't have too! And they help you in providing best in class Inbound
Contact Center/ Customer Services to your customers..
We assure you
all the committed billable hours per month.
You get Dedicated Virtual Contact Center Staffs assigned
to you for your all Contact Center Service needs:
-
Yes our staff will work as your
Virtual Employee of your United States business, so you can
guide and monitor them as you like through email, IM (MSN, Gtalk, Skype) and Phone.
-
The staff will be provided per your Inbound Contact Center/
Customer Service needs.
-
Follow-ups of process for confirmation of
customer services staying on right way.
-
In case of staff absence get Backup staff or 100% deduction for
absent hours.
-
Get Full time bilingual Contact Center staff for your United States business, with English Plus German, Spanish and French to win your language
specific customers.
-
With LHI now you can get features add-on such as United States
Incoming DID, unlimited United States landline calls for your LHI provided
virtual employee, working for your United States business to further impress your customers.
- You can also have incoming DID of cities of other counties for your United States business including Japan,
China,
Germany,
Italy, France,
Russia,
Australia,
Taiwan,
Mexico,
New Zealand,
Saudi Arabia,
Kuwait,
Singapore,
Ireland,
Hong Kong, Switzerland,
Netherlands,
United Arab Emirates,
Poland,
Austria,
Sweden,
Belgium,
Bahrain,
Spain,
European Union countries,
Greece, United Kingdom, Canada and United States.
Payment Terms:
We
use to charge upfront payment of the month, staff is going to
work for you, on monthly basis. Mode of payment will be Bank Wire
Transfer, Credit Card or PayPal.
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+44.207.043.5040
+1.877.666.0803
