Know, why you should choose LiveHelpIndia as your Outsourcing Service Partner!

Live Help India is an award winning contact center outsourcer. The company is privately owned and centrally based in Indore, India. Leveraging the benefits of its Indian locations, Live Help India has over 7 years of experience in providing flexible contact center solutions to a wide variety of clients - small, medium, large - 64% are based in the United States.

Live Help India has evolved into a multi-channel contact center to meet the growing demands and expectations of today’s consumers. We offer 24/7 voice, chat, and email support and virtual administrative assistants to businesses looking to deliver a consistent and convenient method of contact to their customers. Live Help India’s primary offering includes inbound call center services such as telesales, order taking, and customer service, as well as web based customer support solutions such as live web chat and email response.

Our customer care solutions have increased sales, enhanced customer loyalty, and reduced costs for thousands of small, midsize, and enterprise-level clients.

Quick Facts

• 7+ years of experience in the international call center industry
• Call centers ideally located in smaller cities, with career-orientated agents
• Over 100 clients including many Fortune brands
• Industry leading Networks call center technology at each of our locations
• Nearshore cultural affinity and political stability - 64% of our clients U.S. based
• Reputation as an award winning contact center outsourcer
• Leading Teleservices company Inbound & Outbound, Domestic & International support

Why we provide services from India?

India has made a strong niche for itself in this space, with its undeniable advantages in the size of its talent pool and the cost & time differential. India ranks high in areas such as qualifications, capabilities, quality of work, linguistic capabilities and work ethics, and thus is ahead of competitors such as China, Philippines, Ireland, Australia, Canada etc. In specific BPO categories, Indian centers have achieved higher productivity levels-for example, the number of transactions per hour for back office processing, than their Western counterparts. Also, India is able to offer a 24x7 service and reduction in turnaround times by leveraging time zone differences. About 100,000 engineers graduate from India every year. Many of these engineers are employed with call centers for troubleshooting and providing technical support at salaries that are dramatically lower compared to the pay scales in the US. The average monthly salary in India is $400-700 compared to $2,700-2,800 in the US. The illustration Graph below shows, how you save, up to 80% by outsourcing to Live Help India:

* The graph above shows cost difference in having an In-house Personal Assistant VS an Full Time Virtual Assistant.

For more information please contact our Sales Department at +44 (0)20-7043-5040 (Mon-Sat, 9 AM - 9 PM GMT) or contact us Via our contact us or get a free quote ...