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1. Outsourced Process :: Virtual Assistant for one-stop internet solutions provider company
2. Client Country :: New Zealand
3. Client Industry :: Web and Application Development, E-commerce, software development, IT services
4. Service Category : : Virtual Assistant :: Customer Services :: Online Research
5. Service Methods :: Email Responses, Phone Support, Online Research & Analysis
6. Client Business Objectives (Brief)?
Want to create 2 online stores: One that re-sells computer software, another one that re-sells physical goods
7. What are Client Offerings to its customers and target market and user base type?
Developing websites and web applications for the customers in New Zealand.
8. Challenges we faced in this process to achieve the desired from client?
With the best experience and abilities we are handling the services, as we are an expert provider of the same i.e. customer service, care & retentions.
9. What we did to overcome the hurdles?
With close local supervisions, dedicated account manager for client, we ensure any issues be rectified before occurrence.
10. What are our achievements & learning in the process and why client is happy with LiveHelpIndia services?
It’s a research process we handled with good knowledge of doing research work. Client received the output of task on time.
11. Why we, are a good choice for the client?
We at LiveHelpIndia, as a service outsourcing company provide personalized service to client on hourly basis depending on customer’s need, which customer wouldn’t get from other companies they have to hire VA on full time.

For more information on your Outsourcing of Call Center, back office tasks needs, please contact our Sales Department by Phone or Email or contact us Via contact us or get a free quote ...