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1. Outsourced Process :: Customer Services of United Kingdom based Cleaning Services

2. Client Country :: United Kingdom

3. Client Industry :: Contract Office, Home Cleaning Services

4. Service Category : : Customer Services ,Pre Sales, Post Sales, Sales Support, Order Processing

5. Service Methods :: Email Responses, Phone Support, Order Processing

6. Client Business Objectives:
Provide quality customer services, online quotes & order processing to prospect customer, fix deals and good post sales services.

7. What are Client Offerings to its customers and target market and user base type?
Contract Cleaning services. Customer base is business offices, Schools and other premises.

8. Challenges we faced in this process to achieve the desired from client?
With the best experience and abilities we are handling the services, as we are an expert provider of the same i.e. customer service, care & retentions.

9. What we did to overcome the hurdles?
With close local supervisions, dedicated account manager for client, we ensure any issues be rectified before occurrence.

10. What are our achievements & learning in the process and why client is happy with LiveHelpIndia services?
Client offered the process with lesser number of agents. However after experiencing our services hired multiple staff and planning to transfer the whole business’s back office to us

11. Why we, are a good choice for the client?
Due to our flexibility and to adopt and provide better services. Our proactive suggestions are our key points.

For more information on your Outsourcing of Contact Center, back office tasks needs, please contact our Sales Department by Phone or Email or contact us Via contact us or get a free quote ...