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1. Outsourced Process :: IT Management Services

2. Client Country :: Greenland

3. Client Industry :: Competent management, IT consulting, Analysis and IT support

4. Service Category : : Virtual Assistant Services :: Internet Research and Analysis

5. Service Methods :: Email Responses, Online Research, Data Research & Analysis

6. Client Business Objectives (Brief)?
Client is a management consultancy that has as its mission to provide its buyers with competent management, consulting, analysis and support in IT.

7. What are Client Offerings to its customers and target market and user base type?
Client’s core competence is based in IT, and includes management, technology assessments, analysis, project management, contract analysis and negotiation, facilitation and coaching.

8. Challenges we faced in this process to achieve the desired from client?
Faced new kind of Virtual Assistant tasks assignments from the client. Client always requires high Quality, analytic outputs. We took it as a challenge and started doing the tasks with dedication, efficiently and accuracy; also with domain expert’s help delivered it perfect, and ensured every day end Client is satisfied and happy with the output and is appreciable for us.

9. What we did to overcome the hurdles?
For this process sometimes client needed kind of results with needs of thorough expertise of Ms Office. With continuous learning and self-diligent work we tried to complete all the tasks successfully.

10. What are our achievements & learning in the process and why client is happy with LiveHelpIndia services?
Our Team learned new things from all the tasks and research related to this process. We also have client testimonial as:
“By the way: I am very very happy with Andrew. It was clearly a lift in competences - and we are working very well together. He is exceeding my expectations, and I think that when we really get to know each other it is going to be really fun for both of us. I hope that he is enjoying working with me too.”

11. Why we, are a good choice for the client?
At LiveHelpIndia we have best people providing their services with their full ability and skill in a very healthy and competitive environment to its existing and new clients in today’s global market. These are the qualities which makes LiveHelpIndia a good choice for the Client.

For more information on your Outsourcing of Contact Center, back office tasks needs, please contact our Sales Department by Phone or Email or contact us Via contact us or get a free quote ...