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Let our motivated, friendly
and highly trained staff serve you!
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Customer Support Services
We offer a full range of customer interaction services,
which are tailored to provide the best possible customer
interaction on a 24x7 basis. Customized services can
always be designed at no charge for your unique needs.
Our staff are quick to learn any new product or service
before starting to work with you, we have the latest
knowledge base technology which is setup to grow so
that our staff are always learning about your product
and can add as they go. Everyone at LiveHelpIndia has
been doing this for years, so we dare you to challenge
them! |
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Telemarketing and Tele-Sales Services
We have acquired special experience and expertise in
telemarketing worldwide. On behalf of our clients, LiveHelpIndia
market a wide variety of goods and services.
We can sell from travel packages to wireless products,
from debit & credit cards to how-to-books. We are
especially adept at developing business-to-business
relationships on behalf of your business. Available
24 hours a day. All our operators have superb English
skills and know how to sell! |
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Customer Care Services
You have invested heavily in your website and
your ongoing marketing campaign. What happens when customers
start to call or visit your website? Can your staff
and equipment handle the sales? LiveHelpIndia acts as
your virtual customer service center communicating with
your customers on a hour per day basis in various modes
such as Voice, e-mail and live website interaction.
Providing these services, as an extension to your business
is an honor we take very seriously. Special care and
situation specific training is provided to our staff
in order to ensure an exceptional experience for your
customer. |
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Appointment
Scheduling
"I'd like to make an appointment" Whether you need
to contact fifty, five hundred or five thousand prospective
clients to arrange meetings for your sales team or you
just need a cheerful voice managing your incoming calls
to schedule an appointment; pencil in some time to contact
LiveHelpIndia. You could have a one time calling effort
or an ongoing sustained marketing campaign. Either way,
inbound or out, let us show you how to get more hours,
and face time, out of your day. |
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E-mail Management
Our clients who wish to have Web based e-mail interaction
with their customers utilize this special service by
establishing a special link on their website. Sometimes
your customers want to be contacted immediately via
e-mail. We act as the immediate responder when appropriate
or as the intermediary depending on the level of response
requested. Parameters are established by you and your
protocol is followed. Either way, a response is promptly
sent to your customer resolving their issue or informing
them that an appropriate response will be sent soon.
Available 24 hours a day. |
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Real Time Chat
This is another web based customer relation service
where your customer needs to have a real time chat about
your product or service via e-mail. Via a link on your
website, your customer is automatically transferred
to LiveHelpIndia's real time chat section where her/his
questions about your product or service are intelligently
answered. Our operators English skills will ensure that
there is no frustration on the customers behalf! We
will be more then happy to assist you in setting this
up on your website. Available 24 hours a day. |
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Back Office Processing / Customized Services
The company provides a large number of back office remote
processing operations which include services related
to accounting and finance, mortgage processing, data
analysis, lead generation, analysis and management, order taking
etc. Custom services can always be designed at no charge
for your unique needs or select from the following:
◊ E-Accounting Services
◊ Data Entry and Analysis |
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