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Live Help India Contact Center Pricing
LiveHelpIndia - Your ISO 9001:2008, An Award wining Contact Center outsourcing services provider!
Service Brief's:
Contact Center LiveHelpIndia offers the best combination of
high quality Customer Support Services at the lowest cost in
the industry. Our advanced Contact Center infrastructure
equipped with experienced & highly skilled Contact Center
Representatives offer best in class services to manage and
grow your business.
Our Per Minute Billing plan is a nice choice for companies with lower call volumes. Be it a start-up company with low initial Call / Email traffic or an established corporation needing Emergency response or cost saving Phone / Email / Live Chat Support. Our Contact Center Services keep happy all!!
Customer Support Services @ $399 /mo
- Free 600 minutes talk time
- Monthly Pre-Paid
- Instant Signup
- Go-Live in 1-2 days (after initial training & setup )
- Pay by All major Credit Cards, Paypal, Bank Wire
- Month to Month service. No long term contracts
- Best for Order Taking, Pre-Post Sales Support, Answering Services & more
- 2 Concurrent calls
- English speaking agents
- Neutral Ascent
- Personalized welcome greeting
- Regular QA & Reporting
- Non-technical support Only
Live Chat Support
Base Cost: US$ 399 / month
Service Hours: 9am to 6pm, MST / 9am to 6pm, UK
Service Days: Mon - Fri
Included: Unlimited Live Chats (1 at a time)
Extra Live Chat Agent: Can Avail
All Helpdesk Systems Supported
Setup Cost: US$ 25 (One time)
Additional FREE Features
-
Max. 1 Concurrent Chats, Chat Queuing
-
Free Access to our FAQ System
-
Free our hosted Live Chat software to use
Best for: All types of Customer Support, Pre-Sales, Post-Sales, Enquiry etc
Non-Technical Support Only
Phone Support
Base Cost: US$ 399 / month
Service Hours (USA Shift): 10am to 7pm, US EST
Service Hours (UK Shift): 8am to 5pm, UK
Service Days: Mon - Fri
Included: 600 min of Agent talk time
Extra Talk Time: US$ 0.39 / min
Phone # Rental: US$ 20 / month
Phone # Available: US, UK and 60+ international
Setup Cost: US$ 25 (One time)
Additional FREE Features
-
2 Concurrent Calls, Call Queuing
-
Personalized welcome greeting
-
Free Access to our FAQ System
-
Call logs emailed instantly
Best for: All types of Customer Support, Order Taking,
Answering Service, Pre-Sales, Post-Sales, Enquiries etc
Non-Tech Support Only
Next Step:
Request a Free Quote, and we will help setup your call
center services. Click and 
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Service Brief's:
Contact Center LiveHelpIndia offers the best combination of high quality Customer Support Services at the lowest cost in the industry. Our advanced Contact Center infrastructure equipped with experienced & highly skilled Contact Center Representatives offer best in class services to manage and grow your business.
Our Per Agent Billing plan is best suitable for Organizations with large call traffic or who need a dedicated full time agent to perform specific tasks or to provide technical support services.
In this plan, Our agent be dedicated to your process only. Services are designed and can be customized to suit your needs. Starting from 9 hours a day, 5 days a week (including 1 hour of total breaks), you can extend the services for up-to 24 Hours a day, 7 days a week!
You are billed for the 200 hours per month for the dedicates agent's services. For All absents, Back Agent can be provided or 100% payment be deducted for absent hours, if any.
Per Agent Billing Plan starts at $4.9/hour (Full Time/ Part Time).
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Payment Terms:
- Get further discounts on Bulk, Reseller/ White labeled, virtual agent services.
- All prices are in USD, unless stated, otherwise.
- LiveHelpIndia needs 1 month advance notice before you cancel any service with us.
- All the services are month to month, no contract.
Service Level Agreement
- We sign SLA with you to protect your business information and Intellectual Property Rights per PCI data Security & CMM level 3 process.
- All payments in monthly advance.
- Full Deductions for absences. Soonest CSR/ Staff
replacements, if case needed.
- In house Contact Center Training facilities, with your help and in
observations of our one of Team Leaders will train other CSRs/
staff.
Clients Love Us for:
- Security First by PCI Standards
- 1200+ Man Years of Experiance
- Matured QA with ISO 9001:2008
- Trained Staff, all Full Time