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LiveHelpIndia.com is an International Contact Center and BPO services department of Cyber infrastructure (P) Limited (CIS), Head Quarter in India with operational facilities and offices in 12+ global locations and is rapidly emerging as a trend setter in the BPO space. CIS with its deep industry knowledge, process expertise and scale experience provides innovative and cost-effective Outsourcing solutions as per our clients needs. We have extensive experience in running a variety of projects for clients in Australia, UK, Europe & USA. What we take very seriously are the English Accents, skills and Experience level in all of our agents for customer support, technical support, 24 hour helpdesk and virtual assistants! We do pick and invest in fresh graduates, but only the best of the best!

Our agents are able to achieve higher results then our western counterparts. This is thanks to the mix of; Minimum 2 years experience, Superb English Accent, Motivation and Drive!

We Dare You To Challenge Us.....

There is no task we cannot quickly learn, we always help our clients establish benchmarks in world-class customer service. At LHI, every agent/ associate strives to bring an exceptional experience to the client's customers and provide first time resolution. Cost-effectiveness, greater flexibility, consistency and reliability of services, quality of customer experience and customization of processes is what we offer to you. Our offices are a fun environment where everyone is truly excited to be part of a unique team! The latest Hardware, Routers and PC's is what keeps us on the edge. We even have a 24/7 network admin team to ensure constant Uptime!

Missions & Values

OUR VISION
To deliver enterprise level Business Process Outsourcing (BPO) solutions to global companies, large and small.

OUR MISSION
Live Help India is dedicated to building long term relationships by providing flexible outsourced contact center solutions that add maximum value to our clients. We strive to create a positive experience with every customer interaction by delivering the best people, best processes, and best technology.

OUR VALUES
People
We believe our people are one of our greatest assets, as every employee plays a role in our success. As a result, we promote a positive, encouraging and lively work environment that is enjoyed and valued by our people. This translates into a better experience for our clients and their customers.

Fairness
We enforce fairness with all interactions both internally and externally. Employees, suppliers, partners, clients, and customers are all treated equally with the same attention and respect they deserve. This focus builds and maintains strong relationships that benefit everyone involved with Live Help India.

Innovation
We are proud our innovations help maximize the benefits our clients receive. Technology is the driving force behind our continuous development and efficiency. By investing in R&D, partnering with industry leaders, and adopting the latest technology into our operations; we are always a few steps ahead of the competition.

Operational Excellence
We are persistent in identifying and integrating new methodologies for operational improvement that are essential to the contact center industry. This ensures that our clients can rely on us to deliver consistent, efficient, and quality service. Operational excellence isn't just a goal, it's our priority.

Hard Work & Passion
We look to bring on employees who see the big picture. We create growth opportunities within the company and encourage our employees to work towards them. Our employees are dedicated, hard working, and passionate about developing a fulfilling career with us.

Leadership
We have experienced continuous financial growth and success, by staying true to our mission and values. Moving forward, we will maintain having our clients, employees, technology and operational excellence as the center-focus of our organization. We are not looking to be a good company, we strive to be the best.